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Comprehensive Analytics for All Business Segments
Regularly improve operations with the help of detailed analytics reports, shared periodically per your preference and designed to target specific business areas.
- Track carrier and shipment performance trends
- Reduce logistics costs and processing times
- Improve operational efficiency and NPS
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Single dashboard for shipment tracking on a real-time basis
You can track the current status of all your shipments on a real-time basis on a single dashboard. Filter on the basis of carriers, current order status, order created date, pickup date and delivered date. You can also download the Track orders' report for a comprehensive view of the current shipment status.
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- Logistics Insights
- Marketing Insights
- Platform Insights
End-to-End Supply Chain Monitoring
Simplify supervision of your orders with pre-dispatch and post-dispatch analytics, from pickup to delivery. Receive reports on shipment distribution, carrier performance, stuck shipments, returns, and RTO rates. Make things easy for your operations and logistics teams.
Understand Customer Behaviour Like Never Before
With delivery survey reports, customer feedback reports and tracking page analytics, you can study when and how customers engage with your company after purchase. Give your marketing and customer experience teams all the data they need.
Maximise Success by actively monitoring failures
Keep your tech team up-to-date with regular data on notification reports, manifestation success, tracking success, and webhook failures, among many other areas. Ensure your systems are operating at peak capacity, in a streamlined manner.
Optimize Operations with complete SLA Analytics and Stuck Shipment Reports
Get access to a total breakdown of all shipments, with specific reports on SLA breaches and overall SLA trends. This includes the percentage of adherence to the SLA and time lapsed between pickup, linehaul, and delivery.
You can also view all stuck shipments via a unified dashboard. These reports give you actionable insights based on how long and at which destination hubs shipments are stuck, keeping in mind the pickup location and assigned carrier. With this data, you can reduce your stuck shipments and RTO% by at least 40%.
Leaders from various verticals trust us!
ClickPost is simply a great product. We have complete control over our logistics management now. ClickPost has streamlined our integrations with our multi carriers, courier allocation, return management, and NDR Management for us. with features like return management, we are able to provide a better consumer experience. The onboarding process was hassle-free with continuous help from the CP team. There is constant support and prompt response when solving issues from there CSM team. Overall our experience has been gratifying.
Overall experience with ClickPost has been excellent. easy to generate reports, NDR Management. POC's are very responsive and helpful. I save a lot of time using ClickPost.All the information you will ever need about your logistic partner is available under one roof. ClickPost helped us with NDR management, RTO Reduction and MIS Reports.
Software purchases are always been tricky and we took our sweet time in finalizing ClickPost for RTO reduction, automating courier integrations and post-purchase experience. However kudos to the team for building a great product and helping us at all times to get the best out of the product.
The proof is always in the pudding and after using the product for quite some time, can wholeheartedly recommend it to fellow founders.
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