Looking for EasyShip Alternatives?

Top 10 EasyShip Competitors and Alternatives

1) ClickPost

Overview: 

ClickPost is one of the more popular EasyShip competitors among the logistics intelligence platforms. It makes use of advanced technology to provide holistic solutions to e-commerce shipping challenges. ClickPost, with serviceability in over 220 countries, brings the world to your doorstep. It enables automatic carrier allocation and dispatch management through its single unified dashboard. Store owners can use ClickPost's returns management services to handle both domestic and international product returns and also reduce the return percentage.

Businesses dealing with NDRs or failed deliveries can benefit from its NDR Management portal that anticipates shipping delays and notifies customers of the same. It is considered one of the best post purchase customer experience software due its excellent customer support and  live order tracking facilities. 

Features: 

• Enable quick and fast integrations with 150+ ecommerce shipping partners. 

• Use one API integration for order creating, AWB generating, shipping label generating, and order pickup.

• Enable real-time tracking notifications to automatically go to customers via SMS, Email, WhatsApp, and a branded tracking page on your ecommerce platform.  

• Use an intelligent workflow to auto-resolve shipping exceptions and actively reduce RTO%. 

• Single dashboard for complete order management and analytics. 

Pros: ClickPost provides the fastest carrier integrations, intelligent shipping exceptions management, and tech support. 

Cons: ClickPost is most effective for large ecommerce businesses with high order volumes.

2) Shippo 

Overview: 

Shippo is a US-based shipping software that automates various basic processes in ecommerce shipping operations. It is a reliable alternative to EasyShip and helps to streamline delivery services to customers. 

Features:

• Enables integration with 85+ carriers, various selling channels like Shopify and other platforms. 

• Allows you to compare various carrier rates at discounted prices after providing address validation.   

• Automation of shipping label creation with customs clearance for new and old orders.  

• Provides tracking information to customers via notifications and a branded tracking page. 

Pros: Shippo provides fast integration and highly effective discounts. 

Cons: Shippo experiences multiple technical issues and provides little support. One of the Shippo alternatives can prove better for your business goals.

3) ShipStation 

Overview:

ShipStation is a shipping software operating in the US and a good alternative to EasyShip. It provides supply chain management and order management solutions along with brand promotion. ShipStation has vast delivery network and can help you scale up quickly. Some of the ShipStation competitors are best in field of order tracking software. 

Features:

• Enables integrations with 70+ carriers, selling partners, and virtual marketplaces. 

• Shipping labels can be generated in bulk and at discounted rates.

• Offers brand customizations for the returns portal, shipping labels, and tracking notifications.

• Sync inventory across multiple channels so you receive regular stock appraisals.

Pros: ShipStation is an excellent option for low shipping rates and inventory management.  

Cons: Shipstation’s platform encounters numerous bugs and offers minimal technical support to rectify. 

4) WeSupplyLabs 

Overview: 

WeSupplyLabs operates across the US as a shipping management software for ecommerce businesses. This EasyShip alternative helps online platforms improve communication with customers and their delivery experience. WeSupplyLabs can also provide complete eCommerce fulfilment including services like warehouse management, inventory management, pick and pack, etc. It can also handle customs (DDP and DDU) for international shipments.

Features:

• Provides integrations with 100+ carriers and ecommerce channels.

• Proactively inform customers of estimated delivery dates and provide tracking notifications. 

• Manage cross-sales via a branded tracking page and returns portal.

• Enable customers to choose between curbside pickup and store pickup.

Pros: WeSupplyLabs provides services that can help improve customer experience. 

Cons: Carrier integrations with WeSupplyLabs can often be a time-consuming process.   

5) ParcelPerform

Overview: 

ParcelPerform provides a data toolkit for logistics operations carried out by ecommerce businesses. This is a definite EasyShip alternative to consider and it is largely operational only in the US. It integrates with some of the best courier companies in the world to provide global fulfillment. ParcelPerform is mostly suitable for large enterprises with a huge monthly order volume. If you're looking for something smaller to start out, you can look at the ParcelPerform alternatives.

Features:

• Provides integrations with 800+ logistics carriers and partners

• Shares tracking notifications with customers and provide updates on a branded tracking page.

• Gives access to a customer service data toolkit that helps reduce WISMO calls. 

• Uses that same toolkit to provide analytics that can improve shipping operations. 

Pros: With ParcelPerform, you can increase the speed of your customer responses.  

Cons: ParcelPerform offers limited functionality and tech support when it comes to handling multiple tasks.  

6) Convey 

Overview: 

Convey (now Project44) is shipping software for ecommerce companies in America that aids in delivery management, tracking, and data management. It offers scalable workflows for online stores through a data-driven approach that reduces the need for human intervention. Many of the Convey competitors also provide similar benefits to help merchants in better utilising their available resources and provide the best post purchase experience to customers. Using Convey can seriously help you reduce undelivered orders and RTOs.

Features: 

• Integrate with multiple carrier partners and receive data from them

• This EasyShip competitor carries out delivery date prediction and shares estimated delivery dates with customers

• Automation of tracking updates to customers to ensure visibility

• Provides analytics reports and data to reduce operational costs.

Pros: Responsiveness and customer experience can be improved with the help of Convey

Cons: When it comes to dealing with shipping exceptions management and brand promotion, Convey offers minimal solutions. 

7) Narvar 

Overview: 

Narvar is a very popular shipping software for ecommerce enterprises in the US. It helps by providing a wider range of delivery options to improve the post-purchase customer experience. Narvar connects with several storefronts and marketplaces like amazon, Easy, eBay, Shopify, Magento and more. It can be a great alternative to EasyShip in most of the segments except real-time order tracking. Many customers of Narvar repeatedly point out that the order status notifications aren't in real time. If you want to  provide live order tracking features to your customers, try out one of the Narvar alternatives instead.

Features:

• Enables integrations with 350+ carrier and ecommerce platforms

• Automated notifications are sent to customers with package tracking updates and displayed on branded tracking pages.

• Customizable returns portal is available for managing returns and exchanges.

• Like some of the other EasyShip alternatives, Narvar provides Data Analytics on a regular basis.

• Narvar Concierge service offers concierge centres for order drop-offs and pickups. 

Pros: Multiple services for shipping offered by Narvar are customisable 

Cons: Narvar has a limited bandwidth when it comes to ordering tracking speeds. 

8) AfterShip 

Overview: 

AfterShip is a platform for order tracking and delivery management that is based out of Hong Kong and operates globally. It has gained much fame for its efficient tracking services and is considered one of the best order tracking software for eCommerce. It provides amazing order tracking services like a branded tracking page for forward and return orders. AfterShip is also available as an app that can be downloaded on all android and iOS devices.

Features: 

• Enables integrations with 400+ carriers, selling channels, and online marketplaces.

• Fast order tracking speeds and increased visibility.

• Automate sending tracking notifications to customers and presenting them on a branded tracking page.   

• Analytics reports are provided regularly to improve carrier performance and post-purchase experience. 

• The AfterShip Returns Center provides branded returns management. It is one of the best returns management apps for Shopify merchants.

Pros: Increase proactivity of customer communications and responsiveness to queries with Aftership

Cons: Frequent technical issues occur that often go unfixed as tech support is minimal with Aftership. High software costs lead many customers to look for AfterShip alternatives and competitors.

9) Metapack

Overview:

Metapack is a post-purchase delivery experience software. Started in 1999, this EasyShip competitor facilitates customer-driven e-commerce fulfillment services. MetaPack is headquartered in London, United Kingdom and partners with some of the best logistics companies in UK like FedEx, UPS, DHL, Hermes, Royal Mail and many more. It provides world-wide delivery and last mile delivery solutions to companies. The MetaPack tracking API helps provide accurate location of outbound and inbound orders. It also helps stores send live order information to customers and reduce post-purchase customer anxiety. This makes MetaPack one of the best package and parcel tracking software out there. 

Features:

• With over 400 plus carriers and 35,000 storage units worldwide, Metapack delivers a broad range of services for its customers.

• This shipping software services 350k locations globally, facilitating customers' convenience in selecting pick-up and drop-off points.

• Metapack enables product suggestions and showcasing of multimedia on the branded tracking page for brand development.

• It provides dependable delivery predictions supported with end-to-end order tracking visibility.

Pros: Metapack deliver optimum order management services.

Cons: Integrations with Metapack can be riddled with grievances causing extended delays. Some other competitors of MetaPack can provide faster integrations and onboarding.

10) Shipup

Overview:

Shipup is an all-inclusive logistics software that offers retailers a great alternative to EasyShip. It offers proactive solutions and streamlines supply chain operations effectively. ShipUp is a great shipping management software because it dedicates it services to enhancing the customer experience. It also ensures shipments are delivered on time and manages any accidental delays through constant customer support. ShipUp, however, does not providing fulfilment or warehouse management services. Therefore, if you are looking for such comprehensive shipping services, you can try one of the ShipUp competitors.

Features:

• It provides customized dashboards for analytics with automated reports, helping optimize the efficiency of your e-commerce business. 

• You can take advantage of their integrated tracking system and receive timely notifications about your orders. 

• Shipup offers reliable predicions for delivery service.

• This logistics softare delivers real-time updates and communication channels for resolving grievences in your business operations.

Pros: Shipup offers simple integrations and a comprehensive management system.

Cons: Tracking system in Shipup delivers a good performance suitable for small scale business rather than large enterprises.

How to Select the Best EasyShip Competitor and Alternatives

How do you evaluate which logistics intelligence software is the best for your business? This blog post will discuss how to assess different EasyShip competitors and alternatives and make the best decision for your business. Here are some fundamental factors to help you assess top logistics software:

1) Pincode Reach and Shipping Capacity

When selecting a logistics software, the primary factor is to look at its serviceability. It can be determined by how many pin codes it can service and the different kinds of volume the shipping software is able to handle. 

A high number of pin code reachability and superior shipping capacity are always advantages when it comes to logistics software. Consequently, with a broad pin code reach, you need not think twice about servicing any kind of remote or international location; customers will also welcome your company's ability to provide bulk shipping! However, be sure to understand the regions and customer base you are catering to before selecting the shipping software. The list of the shipping software above partner with the best courier companies of the world to provide faster deliveries and higher customer satisfaction.

2) Low-Cost Shipments 

Shipping is expensive. By availing of the low-cost shipping rates, you can make your business more cost-effective and efficient! Top logistics software can consistently provide low-cost shipping prices. It is done with AI-Powered recommendation engines configured in leading logistics software. The intelligent algorithms in these recommendation engines will analyze all the shipping data and metrics to deliver optimal carrier-price combinations for your online venture. Therefore, select the suitable EasyShip alternative to access competitive shipping rates for your customers. This logistics software will integrate with shipping APIs to make delivery hassle-free for you.

3) Delivery Exceptions and NDR Management

The delivery experience can be one of the most influential factors in post-purchase customer service. It can be a highlight or low point in the customer service, depending on the courier software's capacity to handle delivery exceptions. Incorrect addresses, wrong contact information, or even stuck shipments can be some of the reasons behind delivery exceptions. NDR or Non-delivery reports are raised when a failed delivery occurs. Top logistics software handles NDRs with proactive communication channels and real-time updates between customers and logistics partners. In turn, efficient shipping software will tackle NDRs quickly, reducing delays and managing the reputation of your business.

4) Real-Time Order Tracking

Real-time order tracking is a versatile feature, part of the post-purchase delivery experience. With the GPS tracking systems in delivery experience software, you will be able to monitor your shipment in real-time. Well-configured shipping software offers end-to-end visibility for orders by running API integration, which allows them to provide consistent updates. Sometimes, a top EasyShip competitor like ClickPost utilizes dual APIs for delivering order tracking services to its customers. Dual APIs push and pull data to provide accurate order status and real-time notifications through SMS, email, Whatsapp, and IVR.

5) Speed and depth of software integration

When integrating logistics software into an online business, speed and depth of integration are key. If either one isn't there from day one, then your company could be at risk for delays or, worse yet-glitches. Hence to avoid any delays, e-commerce ventures should be going live from day one, which can be done by selecting the correct shipping software. Some of the top EasyShip alternatives mentioned in this article are capable of high speed and in-depth integrations, delivering hassle-free integration.

6) Returns Management

The e-commerce supply chain can contain a lot of returns, and the logistics operations required to manage them can be challenging. Maintaining an effective return policy will increase customer satisfaction while cutting operating costs. However, you need a comprehensive reverse logistics system to execute a returns policy efficiently. 

As part of returns services, products are sent back in the supply chain to the origin warehouse, also called reverse logistics. So, escalations happen quickly when the frequency of returns increases. Accordingly, top shipping tracking software use NPR or non-pick reports and pick-up optimization for returns operations. As a result, returns management can be executed proficiently by selecting shipping software with the right tools.

7) Automated Customer Support

The customer support tools in the shipping software should be automated and highly responsive to provide comprehensive post-purchase solutions. To that end, top delivery experience software utilize Automation tools like autobots. They are configured with customized responses to provide proactive responses. This way, online businesses can deliver reliable customer support, effectively managing numerous queries, complaints, and WISMO calls.

8) Price of the Software 

Ultimately, after considering all the features of good shipping software, the price of the software will be the one prominent factor influencing your decision. So, look out for the price of the product packages shipping software offer. These packages can include a lot of additional benefits and valuable applications.

Top EasyShip software alternatives mentioned in this article offer affordable price points while providing all of its customers with additional features. Therefore, do select the right logistics software package and make it a divisive tool for your business.