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1) A Summary of Shipup Shipping Software
Shipup is a logistics software offering post-purchase technology. It is a trusted name for hundreds of retailers globally. With Shipup you can access valuable insights and transparency into your shipping data to manage and analyze your business. Shipup also provides a customized dashboard for data analytics with automated reports.
Additionally, this software has an accurate delivery date prediction system for competitive logistics operations. Furthermore, Shipup has an integrated tracking system. It delivers order tracking status with timely notifications supported by dependable customer service.
However, if your company needs a broader range of services to upscale operations, you can look for other shipping software in the market. So, here is an extensively researched list of top 10 Shipup alternatives and competitors for your e-commerce business.
2) Top 10 Shipup Competitors and Alternatives
2.1) ClickPost
ClickPost is a SaaS company that offers courier software to help manage logistics operations. It is one of the most popular alternatives to Shipup's service, with its end-to-end approach providing complete management over shipments. ClickPost also provides reliable ways to avail of reasonable shipping rates.
ClickPost software, integrated with 250+ carriers, helps you find suitable carriers and prices through suggestions from an integrated AI-Powered recommendation engine. With real-time visibility into shipments provided by a reliable order tracking system, you can receive timely notifications through SMS, email, and Whatsapp. Moreover, ClickPost also offers comprehensive returns and NDR management services.
2.2) Narvar
Narvar is a shipping software that offers a post-purchase customer experience, and it is a well-known Shipup competitor. It is integrated with 400 plus carriers that can be accessed on a single platform. This platform can also be used to access shipment data across all carriers to monitor and improve your business operations.
With Concierge, Narvar provides customers a dedicated portal for selecting their preferred points from 9000 locations. So, that makes Concierge efficient for optimizing pick-up and drop-off services. Moreover, Narvar is integrated with a reliable package tracking system to deliver order status through notifications to SMS, email, and Whatsapp.
2.3) Metapack
Metapack is a courier software and a great competitor to Shipup in offering order management services. This software has multi-carrier integration with over 400 plus carriers and offers access to 35,000 storage units worldwide.
It provides 350k locations globally, facilitating customers' convenience in selecting pick-up and drop-off points. Moreover, this software fast tracks order management with the quick generation of shipping labels. On top of that, its branded page can be customized to showcase videos, images, and product recommendations.
2.4) Aftership
Aftership shipment tracking software is the perfect solution for those looking for a seamless post-purchase customer experience. Founded in 2012, this shipping software is an excellent alternative to Shipup, providing extensive carrier partnerships with over 900 carriers globally.
In addition, this software offers a competitive package tracking system with seven main order statuses and 33 sub-statuses. Another premium feature, Aftership's comprehensive delivery date prediction system provides customers with consistent order fulfillment. Moreover, Aftership has a branded page for displaying order status with connectivity to various online stores. Finally, this software's well-designed mobile app allows you to track your shipments and make in-app purchases.
2.5) WeSupplyLabs
WeSupplyLabs is a delivery experience software that offers post-purchase customer service and is a good Shipup alternative. With over 100 carriers and marketplaces integrated into the system, you can access a wide range of services and products. They offer both curbside pick-up as well as in-store pick-ups, simplifying deliveries.
WeSupplyLabs enables businesses to monitor and improve their business with data analytics. You can optimize final deliveries for an uncomplicated returns process with automated notifications. This logistics software also provides real-time order tracking status with timely notifications.
2.6) Shipstation
Shipstation is a shipping and delivery experience software founded in 2012, which is also an excellent Shipup competitor. They have integration with more than 50 carriers and offer order management and inventory solutions. With this courier software, Shipping labels can be customized according to your company's needs.
Moreover, the tracking page promotes branded products through custom design options. Around 100K merchants use the software to manage inventory with allocation, deallocation, and inventory tracking solutions. Shipstation also helps weed out any discrepancies in your business operations with shipment data and logistics reports.
2.7) Convey
Convey offers a range of services to help you manage your supply chain with its logistics software. This software is a solid alternative to Shipup in offering order management services. You can pre-negotiate reasonable shipping prices for your business operations. Convey provides real-time tracking and notifications for orders.
It also manages delivery exceptions with proactive communication channels. Moreover, this software lets you foresee potential problems and assess risks with a predictive supply chain model. Furthermore, with Convey, you can access shipment data and metrics across all carriers for operational analytics.
2.8) Shippo
Shippo is an American-based shipment tracking software and a well-known alternative to Shipup. Shippo provides customers with the ability to track their packages once they have been shipped. With 80 plus carriers integrated into its system, this software's post-purchase experience can satisfy any business looking for cost-efficient shipments.
Shippo's integration process with a global address verification system ensures your packages' consistent and accurate delivery. Furthermore, Shippers can go live from day one without any delay after integration with your business.
2.9) ParcelPerform
ParcelPerform is a courier software platform that streamlines order management services. It is a significant competitor to Shipup and is integrated with 600 plus carriers globally. This shipping software is a multi-featured logistics service provider that also offers accurate order tracking services with timely notifications through emails and SMS.
Additionally, ParcelPerform delivers the latest shipment data under various metrics across all carriers for improving business operations. Moreover, it provides custom branding pages in 30 languages for engaging a wide range of customers.
2.10) EasyShip
EasyShip, a Shipup competitor, is a delivery experience software that provides logistics management, founded in 2014. It offers multi-carrier integration with access to all carriers from within its single dashboard.
Easyship software makes it easy to process shipments with automated label and document generation. This efficient courier software system has a well-configured customs clearance, making international shipments hassle-free! With Easyship, you can customize your branded page and view real-time order status right from the app, which offers flexibility for clear business operations.
3)How to select the best Shipup Competitors and alternatives?
3.1) Pincode Reach and Shipping Capacity
When looking for logistics intelligence software, the first priority is its pin code reach and shipping capacity. It is determined by the number of pin codes the software can service and its capacity to handle different kinds of volumes.
A higher number of pin code reachability and the ability to ship in bulk is always an advantage in selecting a top Shipup alternative. As a business owner, you need not think twice about servicing any kind of location, remote or international. Moreover, customers will also welcome your business’s ability to provide bulk shipping.
3.2) Low-Cost Shipments
Another important factor would be availing low-cost shipping rates, which can be cost-effective for your business. AI-Powered recommendation engines in top logistics software are capable of suggesting the best carrier-price combination for your shipping operations.
Because these engines utilize intelligent algorithms to analyze shipping data and metrics to deliver the lowest possible prices. So, make sure you select a top Shipup alternative software with a smart engine to access reasonable shipping prices.
3.3) Managing Delivery Exceptions
Final delivery provides the last impression for the customers in the post-purchase customer experience. Unfortunately, sometimes delivery exceptions occur, leading to failed deliveries creating a hassle in the customer experience.
Delivery exceptions arise because of an incorrect address, wrong contact information, delayed, lost, or stuck shipments. As a result, an NDR or Non-delivery report is created. A top Shipup alternative software handles NDRs competently.
They provide proactive solutions with real-time updates and communication channels between online companies, their delivery partners, and customers. Consequently, for resolving NDRs quickly and maintaining comprehensive customer service, efficient logistics software is vital.
3.4) Order-Tracking Capability
Order-tracking systems have become an integral part of logistics solutions. They provide end-to-end visibility of the shipping process for the customers with timely updates.
Logistics software utilizes API integrations to provide real-time order status with timely notifications. Sometimes, Logistics software runs dual API integration to offer real-time notifications. Dual APIs use the push and pull technique to notify order status through SMS, emails, Whatsapp, and IVR.
3.5) Speed and depth of software integration
Online businesses need to integrate logistics software quickly at high speeds to avoid any delays. Ideally, e-commerce ventures should be going live from day one when adapting a new shipping software.
Moreover, along with speed, depth of integration is an essential factor in determining the efficiency of the software. In-depth incorporation of the software makes sure there are no glitches and lags in the functions of the logistics software.
3.6) Price of the Software
A critical piece of the puzzle is the affordable price of the software and the additional features it offers. Top competitors to Shipup offer great subscription packages with in-built features.
These packages with ad-on features can prove to be divisive for your business operations. So, ultimately the price might eventually tip the scale towards selecting the most suitable shipping tracking software for your business.
3.7) Reverse Logistics Management
The hassle of returning products is often an inevitable part of e-commerce operations. For instance, industries like fashion and electronics demand a lot of returns. The management of returned products is called reverse logistics. Returned products are sent back in the supply chain back to the origin warehouse to be restocked or exchanged. Top alternative to Shipup provides pick-up optimization and customized NPR or Non-pick-up reports to manage returns efficiently. A well-configured returns management system keeps the supply chain hassle-free without losing the profit margin.
3.8) Automated Customer Support
The shipping software should provide automated and proactive customer engagement for a more comprehensive post-purchase. As a result, customers can manage their queries, initiate returns, and optimize pick-up and delivery services.
Automation tools like autobots are configured with customized responses to provide proactive solutions. So, automated customer support can manage a lot of customer queries and complaints, especially WISMO calls.
4) Frequently Asked Questions (FAQs) on Shipup Competitors and Alternatives
4.1) When should you get a Shipup alternative?
You should always be on the lookout for new opportunities to expand your business and make it more successful. If you need a shipment tracking system that offers more features than what your current management package has to offer, then it's time for an upgrade!
4.2) What is the best competitor to Shipup?
The shipping industry has never been an easy one to navigate. There are so many different software platforms out there, but what's even more challenging is deciding which platform will work best with your business.
Needs and budget! That said though- you can look for some of these excellent competitors like ClickPost, Aftership, Convey, Metapack, etc., with premium features and customer service.