Best 15 Courier Service Companies in India [2025]

 

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Overview

 

In the Ecommerce industry, getting constant customer orders is hard! 

What is even harder is fulfilling those customer orders in a way that converts them into long-term retainers. This mainly involves understanding their delivery needs, meeting those expectations, personalizing communication, and giving them an unforgettable post-purchase experience. And that is made possibly by your delivery process.

While you can set up an in-house fulfillment process to achieve this, it’ll be quite challenging without the support of the best courier service companies. Since they have developed advanced logistics technology with a well-established delivery network, they ensure reliable delivery of each customer's order. 

Now, there are thousands of courier delivery companies in India (and the number is growing day by day). In fact, it’s expected that the Indian logistics market is going to touch 62021.2 million by 2032. In such a situation, which shipping solutions should you opt for that actually drive results?

To save you time and effort, we have done the legwork. We have decided on the 15 best courier companies that deliver exactly what they preach. 

Let’s get started! 

15 Best Courier Service Companies in India

 

Here’s a detailed list of the top 15 delivery companies you can consider for your shipping needs.

1. Blue Dart Express

Headquartered in Mumbai, Blue Dart is one of South Asia’s most comprehensive transportation and courier companies. Since it was launched as one of DHL’s eCommerce divisions, it comes with an extensive range of courier delivery networks across the globe. Specifically in India, it serves 55,400 locations. More than 50,000 online sellers nationally, along with Amazon rely on Blue Dart Express to offer secure and reliable delivery to their customers.

Blue Dart offers a wide range of domestic and express delivery solutions, including domestic priority, next-day delivery, Express pallets, and more. Besides, it also provides some special services like temperature-controlled delivery to help you meet diverse customer needs. Dart Apex, Blue Dart’s COD service, is a great option for sellers who are trying to expand their reach to the remote areas. 

Key Features:

  • Delivery across numerous domestic locations
  • Free pickup option 
  • Digital POD solution 

2. DTDC

With over 580 operating facilities, 4000+ vehicles, and 15,000+ channel partners under its belt, DTDC stands out as one of the leading courier service providers in India. As of now, it has covered around 96% of the nation’s population. 

Under the service vertical, DTDC has included express standard, express premium, ground standard, ground premium, critical logistics, securitized logistics, and more. It has also offered some top-notch value-added services like special packaging for electronic stuff, temperature-controlled shipments, reverse logistics, pickup services, and COD services, so eCommerce businesses can offer a multitude of shipping options to customers. 

It also provides a 100% money-back guarantee if they fail to deliver the parcel within the expected date of delivery. So, it is a great choice for those who want to build a solid business-customer relationship. 

Key Features:

  • Pickup and delivery services 
  • Pay on delivery feature
  • Returns management 
  • Customized API integration 

3. India Post

India Post is another courier service available across the country. Due to its strong ties to the public sector, it ensures reliable shipping services in almost every location in India. Though India Post offers every type of delivery, it’s especially known for offering express parcel delivery to customers.  Alongside that, it also offers LTL & FTL services, mail services, rural postal service solutions, and more. 

Key features:

  • Largest postal network covering urban and rural areas
  • Express parcel services 
  • Real-time order tracking option 
  • Cost-effective and suitable for small business owners 

4. Delhivery

Delhivery is known as one of India’s largest courier companies. It has a strong presence in almost every state of the country. In fact, it has an extensive network consisting of 18,600 pin codes, 24 automated sort centers, 94 gateways, and 2880 direct delivery centers in this country, so businesses can reach their customers — no matter where they are. Delhivery has come up with a range of services, including Express services, warehousing, part truckload service, address validation and standardization, and so on. 

Key Features:

  • Integrations of advanced shipping technology 
  • Faster COD remittance
  • Non-delivery shipment management 
  • Dedicated logistics service for B2B businesses 

5. Ecom Express

Launched in 2012, Ecom Express is a leading name in India’s eCommerce logistics sector. It offers end-to-end logistics and supply chain solutions across 27,000+ pin codes in India. Alongside that, it has strategically built around 3,470+ facility centers to help businesses increase their reach in the country. Under its flagship services, you’ll find solutions such as first-mile pickup, order processing, last-mile delivery, reverse logistics, and more. Besides, it also offers storage services to help businesses with seamless and coordinated order fulfillment. 

Key features:

  • Same-day & next-day delivery
  • Drone delivery services
  • Vast fleet network
  • Smart scheduling option 
  • Address validation option 

6. Gati

Gati or Allcargo Gati is an Indian courier service provider that offers an array of services to streamline business logistics operations. These services have been categorized into two main sections — Express Distribution and Retail Services. Under Express distribution, it offers a wide range of services, including door pickup, door delivery, and point-to-point express distribution services. At the same time, it has offered a number of tools for live rate calculation, Fuel/Diesel surcharge calculation, volume /weight conversion, and so on.   

Key features:

  • Weekend/holiday delivery services 
  • SMS & Email delivery updates to shoppers
  • Waterproof container vehicles
  • Digital POD option 
  • Multiple payment options

7. FedEx India

FedEx is one of the largest shipping companies that has a strong presence in over 220 countries worldwide. India is no exception, especially when it comes to Ecommerce delivery. From domestic shipping, international shipping, shipping rate and delivery time calculation, and same-day delivery to packaging and shipping supplies, it takes care of pretty much everything. Given its extensive reach, it can be the best solution for those businesses that are engaged in global logistics.  

Key Features:

  • Pickup  scheduling option
  • Shipping rate calculation
  • Shipment tracking 
  • A single platform for combining all express and freight forwarding services, shipment booking, and tracking 
  • Large network of drop-off and pickup points

8. XpressBees

XpressBees came into existence in 2015 with limited logistics solutions and coverage in India. With constant upgradation and expansion, it has established itself as one of the best logistics providers in this country. Now, it serves 20,000+ pin codes domestically and can handle 3 million shipments/day. This means XpressBees is highly scalable and will be helpful if you frequently deal with a higher volume of orders. Under its service section, you will find B2C and B2B express services, cross-border logistics, and 3PL logistics services. 

Key features:

  • Order and return fulfillment
  • Omnichannel shipment handling 
  • Warehouse management system
  • Last-mile cross-border shipment handling 

9. Shadowfax

Shadowfax is known as the fastest courier service in India. It has expanded its reach across 2500 cities and 18,000 pin codes in India. Plus, it has a proven track record of delivering 2 lakh packages daily. Not only does Shadowfax take care of the express parcel and forward logistics services, but it also offers a perfect package of value-added services, like quality checks while handling reverse logistics, hand-to-hand exchange, and same-day delivery. While Shadowfax can be used to handle any kind of customer delivery, we highly recommend it to those businesses that deal with time-sensitive shipments.

Key features:

  • 10-min delivery
  • Doorstep quality checks 
  • 99% TAT adherence rate
  • Quick returns and refunds

10. Aramex India

If you are looking for the cheapest courier service in India (after India Post), you can try Aramex India. It’s a Mumbai-based courier company that has launched a variety of logistics services for multiple verticals — from eCommerce and SMEs, Oil &  gas, and healthcare, to fashion & retail.  Aramex offers same-day delivery, which can be a great solution if you are looking to improve your customers’ shopping experience. Alongside that, it has launched a range of products like Drop and Ship, ClicktoShip, shipping rate calculator, etc. 

Key features: 

  • Warehousing & supply chain management
  • Large network of offices 
  • Real-time shipment monitoring  
  • Pick-up and drop-off scheduling

11. DHL Express India

DHL doesn’t really need an introduction. It is, after all, one of the best courier service companies in the logistics industry. From air freight, road freight, and rail freight to ocean freight, it can handle any type of shipment from businesses. While this courier company has integrated various types of solutions like next-day delivery, on-demand delivery, and supply chain management, its main strength lies in international shipping, considering its extensive global network and expertise in customs clearance. 

Key features: 

  • Special packaging service
  • Service logistics 
  • Warehousing 
  • Pickup scheduling 

12. Safexpress

With the mission of becoming “the one-stop solution for the entire supply chain needs”, Safexpress started its journey in 1972. It provides a range of services, including express distribution, special delivery services, tracking and tracing, delivery on demand, customized supply chain solutions, and more. It also offers door-to-door express distribution service. 

Key features: 

  • Door-to-door bike delivery
  • Proof of delivery
  • Integration of real-time data capture and advanced business intelligence

13. Ekart Logistics

Ekart is mainly a 4PL logistics provider; it manages the entire supply chain process and coordinates all logistics operations on behalf of the businesses. It covers 15,000 zip codes in this country and has strategically built 70+ warehouses to offer superfast delivery services to businesses. Ekart also offers B2B Express delivery to enterprises and leverages advanced technology-based hubs and fleets to fulfill each order safely and securely. 

Key features: 

  • Flexible delivery options
  • Warehousing and inventory management 
  • B2B express service 
  • End-to-end supply chain management

14. The Professional Couriers

The Professional Couriers is another leading logistics service provider that strongly believes in the motto- “Time is of the essence”. In simpler words, it’s highly capable of handling time-sensitive shipments. It can also handle bulk shipments via its large network of fleets and vehicles. One of the best parts about this courier company is its special messenger service. This solution has been mainly launched to safely ship sensitive and confidential documents. 

Key features: 

  • Packaging and processing
  • Surfing channels to get customer responses
  • Special messenger service
  • Mass mail solution 

15. UPS

Though UPS, or United Parcel Service, is a US-based company, it made its offerings available in India. In fact, it operates a 51,000, sq feet technology center in Chennai. When it comes to services, UPS offers services like one-of-collection, packing services, international shipping, multimodal delivery, and so on. UPS is known for its ground shipping services. So, you can rely on it for reliable domestic shipments. 

Key features: 

  • Collection scheduling option
  • Location finder
  • Batch file shipping

How ClickPost can help you with the logistics automation process

 

If you’re a budding business owner, one carrier might be sufficient to fulfill all your logistics needs. With time, the order volume grows, and so does the complexity of logistics. Managing multiple carriers, coordinating with shoppers and updating them from time to time, handling failed shipments, managing returns — there is a lot to take care of! 

It’s almost like playing a game of chess, where every step counts. 

Sure, you can oversee these tasks manually, but this approach can be time-consuming and error-prone. This is exactly where ClickPost takes center stage. It’s a multi-carrier shipping software that provides simple API integrations and leverages advanced AI & ML technology to tackle every aspect of the logistics process. These include:

  • Automated ML-based carrier allocation engine that fetches the most suitable carrier partner as per business requirements. 
  • Pull and push APIs to offer in-depth shipment visibility on a centralized platform. 
  • Tracking webhooks to help offer automated on-time delivery updates to shoppers
  • Order manifestation API that helps generate custom shipping labels, create AWB numbers, and manifest orders
  • EDD prediction API fetches the most accurate EDD that has a >90% higher accuracy rate. 
  • Branded tracking page where you can show personalized product recommendations and drive extra sales 
  • WhatsApp integration to improve post-purchase customer experience
  • NDR management API that streamlines communication between customers and delivery agents to make failed deliveries successful. In fact, ClickPost’s NDR management API has a proven track record of reducing undelivered orders by 30%. 
  • A dedicated returns management API to ease customer returns

Because of these versatile offerings, ClickPost can cater to any industry — from automobile, D2C brands, retailers, B2B brands, and fintechs. 

Don’t just take our word for it! 

Here’s what one of our customers, IGP, has to say about ClickPost:

“ClickPost pushes APIs to multiple courier partners at a time based on the recommendations. It tracks each order minutely with automated alt instructions for stuck orders. It works great for real-time tracking options to recipients with each milestone completion Using ClickPost, we can fetch data at a given point in time for any period with all the details in one single file”. 

You can also book a demo with our teams to learn more about how ClickPost can improve your logistics game with automated solutions. 

Top 10 key factors to consider when choosing the best courier service in India

 

Though we have given you our top 15 choices of the best logistics companies available in India, we understand that it’s impossible to contact each company one by one and assess their services. That’s why, we’ve come up with 10 tips that will help you decide on the courier you want to move forward. Let’s start! 

1. Coverage and Reach

First things first, you need to look at the service areas of the logistics company you’re planning to tie with. However, it’s not always the case that the more carriers it covers, the better the results. You’ll need to evaluate whether it’s serving those areas where most of the orders come from. 

At the same time, check if it has the bandwidth to handle a high volume of orders. This, in turn, will help you easily deal with your weekly and monthly order volumes without any hassles. 

2. Delivery Speed

Because of the growing popularity of Quick Commerce in India, businesses are scrambling to keep up with customers’ lightning-fast delivery demand. Today’s customers even want 2-hour hyperlocal delivery. To some extent, it mostly depends on the eCommerce vertical you’re in. If you’re in the Foods & Beverage industry, look for one that offers hyperlocal delivery. 

Likewise, if you’re in the B2B sector, you may opt for the one that is good at standard delivery service. However, it’s always a good approach to go for logistics providers that offer different types of delivery services — from standard shipping services to premium shipping services, overnight shipping, economy shipping, and more. 

3. Service Cost

If you’re running a business, you must have allocated a specific budget to shipping. Now, different carriers have different budgets. These mostly include the pay-as-you-go model, subscription plan, flat-rate pricing, weight-based shipping, and more. 

Assess the pricing plans of these services against your order volume, check your marketing budget, and then go for the one that suits you the best. Now, if you’re going for value-added services like temperature-controlled delivery, picking, packing, and returns management, you’ll have to pay extra to the shipping company.

4. Reliability and Reputation

Next, you need to check the track record of that logistics provider— how long it has been here in this company, the number of orders it has delivered, how many shipments it can handle each day, the number of service centers it has established within this country, etc. Also, search customer reviews on Google. If possible, tap into your network and go for the one that suits you the best. 

5. Cash on Delivery (COD) Options

COD is the most preferred payment method in India. In fact, 62% of Indian customers opt for pay on delivery method for online shopping. Most of the time, these carrier companies offer COD services as value-added services. So, before choosing any company, check whether it offers COD service, so you can reach a variety of customers, even in remote areas of the country. 

6. Return and RTO (Return to Origin) Management

If you have been in this business for quite some time, you will definitely face failed delivery issues. In fact, almost every business faces RTO once a day. Now what differentiates a brand from the competitors is whether it has a proper mechanism and system to manage these NDR cases. Look for things like: 

  • How many attempts does the company make to resolve the NDRs? 
  • Does it have other channels to communicate with the customers if NDR cases happen?
  • Is it an automated system or a manual one?
  • Does it give proper NDR reports?

If the logistics company checks all these boxes, go for that.

7. Tracking and Technology Integration

Even though we can’t expect a logistics company to provide top-notch technology services like shipping software, it must provide basic technology solutions to streamline logistics operations. These can be order tracking, delivery notifications, digital POD, integrations with eCommerce platforms, etc. These digital solutions will help you track each shipment and ease the entire process. It will also help you easily coordinate with customers and improve their shopping experience. 

8. Customer Support

Logistics has its own challenges. You might face delivery delays, damaged shipments, issues with reverse shipments,  and more. In such a situation, if you don’t get direct support from the customer support team, you may feel lost. This, in turn, can severely impact your customers’ shopping experience. Hence, ensure the courier company provides multiple channels to reach the customer support team and they offer swift responses to every customer query they get. 

9. Security and Insurance

If you’re into selling high-value items like jewelry, expensive furniture, gemstones, or designer handbags, you need to opt for shipping protection. On the one hand, it gives you peace of mind, and on the other hand, it keeps your business safe from potential financial losses that can arise from shipment loss, theft, and damage during shipment. Hence, when choosing the best courier company in India, always look for the one that provides shipping protection as one of its value-added services. 

10. Handling of High-Value and Fragile Items

Shipping high-value items and fragile items is a challenge on its own. They are more susceptible to theft and damage during transit. That’s why they need to be handled with extra care, so they can reach the end consumer safely and securely. Most of the time, courier companies offer special packaging solutions for handling these items, including reinforced boxes, cushioning materials, and temperature-controlled services. So, if you ship high-value items, you must look for these services. 

Final Conclusion

 

And that’s it! Courier companies play a crucial role in the growth of the eCommerce business. Without the best logistics service provider, it’ll be challenging to manage the entire shipping process, ensure timely deliveries, and maintain customer satisfaction. That’s why, we rounded up a list of the top 15 best courier companies in India. Each of them provides world-class logistics solutions along with value-added services, like real-time tracking, secure packaging, etc. 

We hope our guide will help you make the right choice when it comes to tying up with the best courier partners. Here’s to your success! 

 

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