Top eCommerce Courier Services Provider Companies in Saudi Arabia
02 Nov, 2024
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Dubai's eCommerce sector is expanding fast, with a market value of $102 billion in 2023. This article highlights 20 logistics companies in Dubai, offering essential services to meet the growing demand for efficient deliveries.
Top Logistics Companies in Dubai [2025]
Note: While this summary captures highlights, it might miss some finer points—reading the full article is encouraged.
The ecommerce market in Dubai, United Arab Emirates, has grown significantly over the past decade, making it a great time for new startups to emerge. According to IMARC (International Market Analysis Research and Consulting Group), UAE’s ecommerce market reached $102 billion in 2023 and is set to keep growing at a rate of 22.50%.
However, as more and more online stores open, the need for better and more efficient logistics rises, too. The UAE is home to Jebel Ali, one of the largest and most high-tech shipping ports and economic free zones. Without smart logistics solutions, brands cannot fulfill the most important promise of online shopping—prompt delivery. To help you discover the logistics companies in Dubai, we’ll cover 20 companies, their key services.
As a bonus, this article will also list the various factors you should consider before choosing a logistics company for your online store.
Thanks to the growth in online brands, the logistics market in UAE has also developed over the past years. As per IMARC, here’s what the current and future state of the region’s logistics market looks like:
The market value of UAE’s logistics industry was $35.9 billion in 2023.
The biggest reasons for market growth are infrastructure development for efficient logistics, UAE’s strategic location between continents, and increasing port investments.
The largest challenges for further growth are international competition and compliance with regulations.
Now that you know the current and future presence of UAE’s logistics market, we’ll take you through 20 of the best logistics companies in Dubai.
Company Name | Key Features | Ratings (Approx.) |
Aramex | Strong MENA coverage , eCommerce integration , Real-time tracking & APIs | 4.0/5 |
UPS | Global network , Reliable express & freight services , Advanced shipment tracking | 4.2/5 |
DHL | Extensive global reach , Fast air & express services , Warehousing & distribution | 4.0/5 |
FedEx | Worldwide express delivery , Multiple service tiers , Customs clearance expertise | 4.0/5 |
Careem | Regional courier & delivery services , On-demand booking via app , Same-day options | 4.0/5 |
Zajil Express | Domestic & GCC coverage , eCommerce solutions , Shipment tracking | 3.8/5 |
DGL Logistics | Freight forwarding , Warehousing & distribution , Customs clearance | 3.5/5 |
Platinum Shipping & Logistics | Air, sea & land freight , International relocations , Import/export management | 4.2/5 |
Shiphype Fulfillment | eCommerce fulfillment , Automated order processing , Global shipping integrations | 4.5/5 |
Evolution Fulfillment | Warehousing & distribution , Pick & pack services , Customized eCommerce solutions | 4.3/5 |
First one to make the list is Aramex—a well-known Emirati firm that handles contract logistics. From warehousing and express deliveries to freight forwarding, the company serves as an all-in-one solution for the logistics needs of multiple industries.
The company also follows sustainable practices, allowing brands to lower their carbon footprint. If needed, online stores can also utilise its cargo services and use a mobile application to easily manage their shipments on the go.
Cross-border shipping with customs clearance
Door-do-door and last-mile service for domestic orders
End-to-end warehouse management with 3PL solutions
UPS is an American international logistics firm with a massive global reach that provides various logistics services to businesses in Dubai. For small parcels, the platform lets you set up one-time or recurring collection points for convenience. You can also track all packages in real time and make any last-minute changes to an order.
When it comes to cross-border shipments, online stores receive customs clearance and express delivery to deliver parcels within 1-3 days. If needed, you can even send customers returns labels in the initial box or via mail for quicker returns. UPS offers many cost-effective solutions for domestic and international delivery.
Express international deliveries
Shipping services tailored to all business sizes
Bulk label printing for up to 100 shipments
Founded in 1969, DHL is another prominent shipping company that provides a variety of logistics solutions to ecommerce companies. You can deliver important documents within Dubai as well as overseas and delegate freights across the globe, even Europe.
With four delivery modes, rail, road, ocean, and air, you can ensure that your pellets reach their destination on time. The company also facilitates additional services like warehousing, contract (3PL) logistics, and distribution for small businesses.
Supply chain management
FTL and LTL freight services
Real-time tracking of orders
FedEx is another trusted name when it comes to shipping parcels internationally. It has a comfortable reach spanning across Dubai, Abu Dhabi, and other GCC regions. With its massive global network, it offers International First®, International Priority® Express, and FedEx International Priority® services. These let companies in Dubai deliver outside the Middle East to 220 countries in 1, 2, or 3 working days.
FedEx offers multimodal services, meaning they have all forms of automotives at their beck and call. Urgent domestic packages can be delivered within the same day while cross-border parcels are sent to the next available flight for quick fulfillment. Further, FedEx also allows you to track all your shipments using a tracking tool on their website.
Expedited domestic and international deliveries
Discounted rates for last-minute freight forwarding services
Displays all shipping-related data in a dashboard
Careem is one of the most famous logistics companies in Dubai, thanks to its appeal of being a super-app that can help you with various daily needs. Founded in 2012, the company started out as a corporate car booking platform and was acquired by Uber in 2020.
Today, the platform delivers products to customers in 10 Middle East countries. In addition to providing same-day deliveries for electronics, groceries, etc., it also serves as a payment platform for customers.
Same-day hyperlocal delivery
Offers food, car, and shopping services
Provides free shipping on food with membership
Initially formed as Saudi’s first private postal service, Zajil has now transformed into a robust logistics solution for companies in Dubai. For small to mid-sized ecommerce brands, the company offers various shipping solutions, such as cargo services and cross-border shipping. Thanks to its strategic fulfillment centers across multiple continents, Zajil allows you to deliver ocean freight and air cargo on time.
Last-mile delivery for domestic orders
Warehousing and inventory management
Cash-on-delivery availability on returns
Founded in 1989, DGL has more than three decades of experience and has today transformed into a major player in Dubai’s logistics market. The platform largely focuses on providing freight transportation services via air, ocean, or land.
However, it also hosts eCommerce-specific solutions, such as warehousing, inventory management, and small package delivery. It is a comprehensive logistics solution. DGL is one of the top logistics companies when its comes to having a wide range of services.
GPS-based parcel tracking
Offers packaging and labeling service
Returns management for ecommerce
The seventh pick for our list is Platinum Shipping & Logistics, a Dubai-based logistics firm that also focuses on using artificial intelligence (AI). With more than three decades of experience, the company provides a variety of freight and bulk shipping services.
Additionally, it also offers warehousing and door-to-door delivery. Ecommerce brands can take advantage of the platform’s ocean shipment insurance to mitigate in-transit damage risks.
Key Services:
AI-powered logistics solutions
Customs clearance for fragile goods
Provides inbound and last-mile delivery
Shiphype Fulfillment lets online stores sell and fulfill items from almost every sales channel like Shopify, TikTok, or even eBay. Located in Canada, the platform offers both B2B and D2C shipping services. Ecommerce brands can deliver products within the same day on orders placed before 2 PM.
This carrier offers cutting-edge solutions when it comes to timely deliveries. Further, online stores also get a dedicated account manager, pictures of returned products to make quick decisions, and a no-contract service to help companies scale at their own pace. This shipping partner is ideal when it comes to handling end-to-end logistics operations.
Key Services:
Dedicated account manager
Real-time inventory visibility
Small and bulk kitting packaging
Evolution Fulfillment is another Canadian logistics company that offers third-party (3PL) logistics services. The platform’s “cross border domesticated shipping” service allows ecommerce brands to save money by shipping multiple bundled products together as one shipment. Online stores can also make use of the company’s cross-docking capabilities to save time when delivering products.
Key Services:
B2B & B2C ecommerce fulfillment
Provides various FBA services
Integrates with Shopify and ShipStation
TreLog is a logistics company formed in 2007. With its headquarters in Dubai, the firm primarily provides freight forwarding to ecommerce, oil and gas, and other industries.
Online stores in Dubai can also make use of their warehousing services and even deliver hazardous products while complying with regulations like IATA DGR (Dangerous Goods Regulations).
Key Services:
Holistic fleet management
Door-to-door shipping
Import and export clearance
Barq Express is another Dubai-based logistics company that largely deals in offering third party logistics to online businesses in the MENA (Middle East and North Africa) region. This includes warehousing in Dubai and freight forwarding for larger shipments. Barq Express also allows customers to return their products within 14 days from purchase for added convenience.
Key Services:
Delivery in MENA within 24-48 hours
In-built inventory management
14-day window for returning items
As the name suggests, Masstrans Freight is a freight forwarding company that facilitates shipping large shipments for ecommerce brands. With headquarters in Dubai, the platform also provides value-added services, such as temporary customs clearance and antique product transportation. Online stores can also rely on Masstrans for shipping goods to exhibit during any events or fairs.
Key Services:
Comprehensive freight solutions
Temporary customs clearance
Warehousing and packing/unpacking
Founded in 1988, Freight Systems is an experienced fleet management company that helps businesses with their large-sized shipments. Ecommerce brands in Dubai also have the option to leverage the company’s 3PL services for larger goods.
A major advantage of using Freight Systems is their global shipping & logistics systems that extends across 350+ areas in 6 continents. Using its green logistics service, businesses can even reduce their carbon footprint.
Key Services:
FTL and LTL freight forwarding
Ecommerce-specific solutions
Returns management with relabelling
ProConnect is a 3PL service company that mainly serves clients in the Middle East, Africa, CIS regions, Asia, and India. Online businesses can benefit from warehousing, reverse logistics, and supply chain consultation services.
The company also offers tailored solutions for every ecommerce company along with track and trace features to gain visibility on each package. If needed, the platform also provides visual inspection of inbound shipments.
Key Services:
Supply chain management
Customized ecommerce services
Real-time inventory tracking
Headquartered in Dubai, Qafila is the city’s first digital freight forwarder that leverages artificial intelligence (AI) for efficient logistics. Its logistics software enables ecommerce businesses to digitize their freight and manage them remotely or even get real-time instant quotes.
Online stores can also avail discounts depending on their order volume and use customs for quick documentation in international transits.
Key Services:
AI-powered freight forwarding
Track and trace for shipped pellets
Enables KPI benchmarking
SLR Shipping is a freight forwarding company that helps ecommerce brands deliver larger shipments via ocean or air. Located in Dubai, the company has two decades of experience.
It specializes in multiple freight types, such as out-of-gauge (OOG), break bulk cargo, and heavy-lift equipment. To receive location information about your shipments, you can contact the transport team for updates.
Key Services
Supports various types of freight
Offers multimodal freight shipping
Ships precious and high-value pellets
Based in the U.S., Expeditors is a holistic container management solution that helps brands make their supply chain more efficient. From learning your current supply chain and order management to providing insurance, the platform designs custom solutions for different brands.
With warehousing solutions like kitting, returns management, cross-docking, and order fulfillment, you can ensure your products are delivered on time. Ecommerce stores can further gain real-time visibility into their entire inventory.
Key Services:
Designs custom supply chain solutions
Provides support for customs clearance
Value-added warehousing services
As a Sharjah-based logistics firm, Al Mas Cargo provides shipping services to Dubai and multiple other countries, such as India, Pakistan, and the U.S. For ecommerce specifically, the platform hosts door-to-door shipping, packing, and furniture installation services.
There’s also the option to leverage their warehouse for storing your goods in a climate-controlled environment and shipping freights via air, road, or ocean.
Key Services:
Door-to-door cargo shipping with installation
Climate-controlled warehousing (AC/Non AC)
Ships full and fewer container loads for sea freight
The last logistics company on our list is Kuehne + Nagel, a well-known global freight company with headquarters in Switzerland. Apart from their comprehensive sea, road, and air freight services, businesses can track all freight on the main website itself and get instant quotes using a calculator.
Kuehne + Nagel also facilitates and emphasizes providing digital logistics solutions like online booking, data integration, and virtual consultation.
Key Services:
Digitized solutions for convenience
Supports FTL and LTL road freights
Provides customs clearance to ship internationally
Below, we’ll cover six crucial points that online stores should consider before partnering with a logistics company in Dubai.
The first thing you ideally want to check is how reliable the company is in the logistics industry. Is it infamous for sub-par services or renowned for its expertise? Typically, a firm that has been serving companies for years is more trusted to provide top-notch services.
See whether the logistics company you have in mind is able to facilitate various types of shipments. From freights and small parcels to customs and returns, choose one that fits your exact needs best. Also, check how many Middle East or global countries it covers to expand your reach. If
One of the most important services a logistics company must provide is digitized logistics services. Whether it’s real-time tracking, dashboards for order management, or AI-powered features, look out for services that help you ship packages efficiently remotely.
Being within budget can be a great challenge for growing online stores. Shipping costs can easily pile up before you notice. Ensure that your chosen logistics provider has lower pricing and hosts similar/better services than its alternatives.
Also, consider their pricing model and if it matches your order volume. For lower order volumes, it may be better to pick a pay-as-you-go pricing plan while picking a flat monthly fee for large order volumes will help you save more money.
The last thing you want is a lack of customer support when things go haywire. Here’s when past reviews will help. Look up reputable platforms like G2 or Capterra and read whether your to-be logistics partner offers timely customer support for minor and major issues.
Having various communication channels (phone, chat, email, SMS) also helps if you face a bad network or don’t have access to the internet.
Modern consumers put a heavy emphasis on getting products delivered in a sustainable manner. This means that a portion of your target audience may prefer a brand that ships using battery-powered vehicles or using disposable materials during packaging.
A 3PL partner that supports green logistics will help you reduce your carbon footprint and ensure your customers feel rewarded for their purchases, too.
Managing logistics in Dubai can be complex, but ClickPost makes it effortless. With a robust suite of logistics solutions tailored to modern business needs, ClickPost enables seamless shipping operations for businesses of all sizes.
Multi-Carrier Integration: Easily integrate with multiple carriers to streamline your shipping processes.
Real-Time Shipment Tracking: Keep track of your deliveries with up-to-the-minute updates.
Automated Returns Management: Simplify the reverse logistics process for your customers.
Data-Driven Insights: Make informed decisions with analytics and performance reports.
Customizable Dashboards: Tailor your logistics operations with intuitive and user-friendly dashboards.
With ClickPost, businesses can elevate their logistics game, reduce delivery errors, and enhance customer satisfaction. Get started today to experience unparalleled logistics efficiency!
Overall, these were 20 of the current best logistics and warehouse companies in Dubai. You can go through our post and get an idea of how each platform works along with its services. Your choice is logistics partner can and will likely be the key to ultimate long term customer satisfaction.
With the rampant growth of ecommerce in Dubai, there’s an abundance of logistics companies in the city. Hence, do your research and wisely choose a company that matches your budget and provides tailored solutions to your shipping requirements.
Logistics companies in Dubai take on various processes like order management, packaging, shipping, and last-mile delivery. Some may even go as far as to provide value-added services, such as customs clearance and kitting. These services help ecommerce brands fulfill orders on time.
Various logistics companies like ProConnect, Al Mas Cargo, UPS, and Careem provide international shipping to other countries. These typically range from delivering within the Middle East and Asiatic countries to global shipping to 200+ countries.
Online stores in Dubai will incur the same type of logistics costs as other regions. Things like carrier rates, customs, surcharges, inventory management, warehousing, etc. You can contact a company’s support team to learn more about their pricing policies.
Yes. There are multiple logistics companies in Dubai, such as SHIPHYPE Fulfillment, Zajil, and DGL offer ecommerce stores with warehousing and inventory management services. Both services allow you to keep tabs on your goods and keep discrepancies in inventory records at a minimum.