Introduction
Courier aggregators are transformative solutions for businesses seeking efficiency in their shipping operations. They are reliable platforms with multiple pre-integrated courier companies helping enterprises expand and improve delivery performances. One can also refer to them as a shipping aggregator or logistics aggregator. With the growing e-commerce market, shipping aggregators have become imperative to sustain competitive advantage and save the big bucks.
A brand can explore diverse shipping options from courier aggregator and shipping aggregator platforms. Some may have hyperlocal and same-day delivery expertise, while others may specialize in freight movement and overseas shipping. We have listed the best shipping aggregators in India to help you make an informed decision for your venture.
What is a Courier and Shipping Aggregator?
A courier aggregator or shipping aggregator is a company that connects growing businesses with numerous courier partners to boost their delivery management process. It can speed up the deliveries, offer discounted courier rates, and satisfy customers in the long run.
Brands are constantly dependent on shipping aggregators for their forward and reverse logistics prowess and capabilities. It benefits them in countless ways including wider pin code serviceability, reductions in RTOs (Return-to-origin), and fetching accurate data for a better user experience.
15 Leading Courier & Shipping Aggregators for eCommerce businesses
Indian e-commerce thrives because of its customers and their shopping experience. But this experience is incomprehensible without successful order fulfillment. A Logistics aggregator in India ensures effortless order delivery to various locations. Here are the top 15 courier & shipping aggregators that level up your shipping experience.
1. ClickPost
ClickPost is a multi-carrier delivery management platform that offers cost-effective shipping solutions to brands. The platform caters to e-commerce companies, eases their order fulfillment process, and offers smooth post-purchase experiences to their customers. It has more than 400 carrier integrations, exceptional order tracking capabilities, returns management, and a unified dashboard for visibility on orders across multiple carriers.
Key Highlights
- Real-time tracking - ClickPost allows enterprises to track the location of an order in real-time and share it with their customers.
- AI-driven Carrier Allocation Engine - ClickPost’s carrier allocation engine is AI-driven, so brands can automatically allocate orders to carriers based on various parameters.
- Returns Pro - Returns Pro is a returns management platform that helps you manage order returns smoothly. The returns portal supports multiple languages and offers a self-serve portal to initiate returns.
- NDR Management - It enables brands to manage failed deliveries by sending queries to customers and having carriers follow up with unsuccessful orders.
- EDD Display - ClickPost’s EDD (Estimated delivery date) feature enables brands to provide accurate delivery timelines for customers using real-time data.
2. Shiprocket
Shiprocket has stood the test of time as one of the oldest courier aggregators in India. It has proved its logistics stronghold to hundreds of businesses domestically and internationally. It allows you to partner with 17+ carriers and improve your shipping with automated offerings. If you’re looking for low-cost delivery solutions, Shiprocket might be an excellent option.
The shipping giant is known for its integration capabilities, NDR (Non-delivery report) management for businesses, and its unwavering focus on D2C (direct-to-customer) shipment delivery. Shiprocket has also included new shortcuts to instantly access essential functions, swiftly perform tasks, and manage shipments in bulk.
3. ShipBob
ShipBob offers sophisticated order fulfillment software that sits among the best logistics providers. The platform offers comprehensive software solutions and has a network of 50+ fulfillment centers worldwide to help you deliver at any location. In addition, it connects with Shopify and other ecommerce platforms to reach audiences in the same-day and 2-day time windows.
For cross-border shipping operations, their DDP (Delivery Duty Paid) option helps brands achieve smooth clearance during customs formalities. All-in-all ShipBob ensures end-to-end order fulfillment with precision and creates a satisfying branded experience.
4. Shipway
Shipway is a provider of advanced shipping solutions and shipping services. It has gained a presence among D2C enterprises as a reliable post-purchase experience platform. It has a wide array of features that include order management, customer service management, real-time visibility, and multi-language support among others. The platform is easy to use and allows brands to measure RTOs with each assigned carrier.
The parcel tracking platform has integrated with more than 50 carriers to offer dedicated shipping expertise and customer support to businesses of all sizes. Also, you can compare the shipping rates of different carriers and pick the best one based on your needs.
5. Pickrr
Pickrr is a prominent courier aggregation company that offers flat shipping rates and delivers to 29000 pin codes across India. It is integrated with more than 20 delivery partners and 50+ marketplaces worldwide. It is one of the best courier aggregators in India because of its carrier selection algorithm that helps you select the delivery partner based on specifics and preferences.
Pickrr takes it a step further to automate your reverse logistics process by generating NDRs that let brands reduce RTOs. It offers a COD reconciliation feature for customers who prefer cash payments.
6. ShipKaro
ShipKaro is another popular logistics aggregation platform of Indian origin. It caters to Indian e-commerce businesses and their shipping needs by offering cost-effective delivery options. ShipKaro is capable of handling multiple orders both domestically and internationally and provides tracking data visibility in a centralized location.
With this platform, businesses can keep customers in the loop by sending real-time updates. Plus, they can compare the carrier rates of ShipKaro’s competitors to understand how much they are saving with ShipKaro’s services. The good thing about this platform is that it is connected with 14 national and overseas distribution companies.
7. Shyplite
Shyplite offers a shipping aggregation service that enables enterprises to ship more than 30 international and domestic aggregators. One can use Shyplite to ship to 27K+ pin codes across 220 nations worldwide. It uses AI to transmit data to locations from a unified dashboard and keeps customers informed at each milestone. Shyplite has a sizable customer base that uses its intelligent shipping platform to manage complex shipping processes.
Shyplite allows you to automate the approval process of your returns to ensure customer satisfaction. With all things considered, the platform offers excellent post-purchase experience by adding more value to businesses.
8. Silver Arrow
Silver Arrow might be a lesser-known courier aggregator from India but it sure has a strong presence and a solid customer base. Besides being an expert in forward and reverse logistics, it also has tie-ups with companies like FedEx Express, DHL, UPS, and TNT. Silver Arrow is known for its implementation of the Internet of Things (IoT) to make order tracking a smoother functionality.
Also, the logistics startup uses Artificial Intelligence (AI) to make shipping processes more resilient and simpler. These technologies not only reduce human intervention but help the platform stay neck-to-neck with its competitors.
9. ShipDelight
ShipDelight dominates part of the Indian e-commerce market with its beyond-commendable expertise. It is associated with more than 300 brands and delivers next-day to 30+ cities with a 10% RTO reduction rate guaranteed. The platform follows a customer-centric approach when it comes to courier aggregation services.
ShipDelight offers fulfillment services that include Omnichannel, COD, Express Delivery, and Inventory management for small businesses that are looking to expand. Moreover, the software is ideal for electronic companies that need speedy order processing and issue elimination.
10. ShipDroid Logistics
The Gujarat-based company, Infibeam launched ShipDroid. It is a shipping aggregator with a SaaS platform to help companies deliver parcels and consignments in India. The sole motive of this platform is to solve the individual tie-ups that brands do with courier companies thereby complicating the process.
ShipDroid acts as a mediator between brands and their preferred courier partners by providing a centralized platform to maintain visibility and uniformity between the two parties. It covers more than 20k pin codes in over 600 cities in the country. ShipDroid also has a unique feature called One-Click Pickup generation to initiate pickups efficiently.
11. ShipYaari
ShipYaari is an alternative to the abovementioned shipping and courier aggregators. It offers supply chain solutions that curtail traditional and manual shipping processes, helping brands meet customer expectations. The world is running at a faster pace and ShipYaari’s logistics platform does more than acknowledge that. It offers a multifunctional dashboard to track shipments and manage returns.
ShipYaari covers more than 29000 pin codes and caters to a wider Indian audience. One of its outstanding features includes the Non-Robotic NDR that simplifies the re-attempts and follow-up processes when the item is not delivered. Also, its customer support is available for 18 hours to oversee issues at the customer’s end.
12. Easyship
As a courier aggregator, EasyShip primarily operates in India. Its all-encompassing logistics software offers order-syncing solutions to and cuts down the hassle of traditional shipping practices. The shipping provider is connected to 250+ delivery partners that allow anyone to avail of their services free of charge.
EasyShip transmits tracking emails to recipients in a comprehensive tracking page for any courier partner. Plus, it allows users to look at the difference in courier rates at checkout to increase conversions. It uses an algorithm to determine the fastest and cheapest shipping services based on the items that are to be shipped.
13. iThink Logistics
This third-party courier aggregation service is a top candidate when it comes to Indian shipping aggregators. iThink Logistics excels with its sizable network of courier partners and for its reliable shipping experience. It is similar to other aggregators in a few ways. For example, the presence of a single centralized platform to oversee delivery operations is one of the key offerings of the platform.
iThink Logistics goes a step further to offer an uncompromised customer experience. It offers a carrier recommendation engine and an automated reattempt feature that is second to none. Also, there is a same-day pickup option to meet the urgent needs of customers.
14. Nimbus Post
Nimbus Post is one of the most sophisticated courier aggregators to emerge out of India. It aligns the needs of entrepreneurs and startups to present a single transparent shipping platform that covers every aspect of shipping. The company is headquartered in Gurugram, Haryana from where it services more than 29K pincodes.
NP focuses on prompt response, responsive learning, and leadership to offer only the best to D2C and e-commerce enterprises. Being a true believer in smart logistics and AI, it has mastered shipping operations successfully in both global and national markets.
15. Vamaship
Vamaship is a leading multi-carrier shipping software provider and a notable shipping aggregator with a myriad of features to help brands effortlessly ship to customers. It has made a significant difference in the Indian e-commerce realm with its flagship features pertaining to returns management, budget-friendly shipping, and overall delivery experience. Its clients are scattered across fashion, home furnishings, electronics, and many other industries.
It also has Blue Dart, Delhivery, Amazon shipping, and a few other prominent courier services under its wing. Vamaship ships to 27K+ pin codes around India and ensures seamless deliveries for countless customers.
When Should E-Commerce Businesses Use a Shipping Aggregator?
An e-commerce shipping aggregator plays a key role in sorting out your logistics needs. If you're unable to handle a large number of orders with a few couriers, you need more logistics support and assistance from a courier aggregator. Here are a few circumstances when your business needs a shipping aggregator:
To Manage High Orders Volumes
You need a shipping aggregator when you’re falling short of courier companies unable to handle large order volumes.
To Automate Deliveries
Courier aggregators automate your shipping process with warehouse and inventory management systems to speed up deliveries.
To Manage Returns Efficiently
Courier aggregators help you manage return orders and provide customer assistance with any return-related issues and queries.
To Oversee and Monitor Multiple Deliveries
A shipping aggregator offers a unified dashboard to manage and monitor numerous orders across multiple carriers.
To Reach More Locations
With a shipping aggregator, you can reach multitudes of pin codes.
How to Choose the Best Courier Aggregator for Your eCommerce Company?
India is known for its diverse range of logistics services and aggregators. As the most populated country in the world, its logistics industry serves thousands of businesses and their customers. Here are a few tips to help you choose the best courier aggregator in India-
Align Your Brand’s Goals With The Right Aggregator
Understand your brand goals and look for an aggregator that aligns with them. Be prompt in discussing with their representative about your needs before going ahead with them.
Evaluate Aggregator Services
Look at the different services that they are offering and whether you are entitled to all their services.
Ensure Clarity in Communication
Consider clarity in communication and how their personnel are interacting with you. Raise questions about issues and understand how they are handling key areas.
Find Affordable Prices
Pricing is a big factor if you are a budget-conscious business because you need the best from what you are paying for.
Investigate Aggregator Reputation and Client History
It is crucial to understand how the logistics company has dealt with its previous clients. You can look at historical data, and read customer success stories, and testimonials before saying yes to the service.
Revolutionize Your Shipping: Discover the ClickPost Advantage
Despite having several features that simplify shipping operations, a courier aggregation company has limitations that may slow down a big brand. For example, the number of carriers it offers may be insufficient for a big business. In a scenario where brands deliver thousands of orders regularly, an aggregator might fall short of its offerings. To overcome the inconsistency of an aggregator, brands shift to logistics intelligence platforms such as ClickPost.
ClickPost is an expert in the logistics industry with clients like Walmart, Nykaa, and several others. Brands use ClickPost’s features and its all-encompassing software solution to offer the optimum post-purchase experience to their customers. With this software, you can also promote your brand and communicate directly with delivery partners, unlike courier aggregators. So, you can book a demo with ClickPost and propel your logistics operations forward.
Final Word
Logistics has always been indispensable to e-commerce brands and retailers seeking better ways to ship their products and keep customers happy. There are inconsistencies and lags between courier companies and brands, logistics challenges, and traditional shipping methods that often become obstacles in a successful shipping operation.
Brands have adopted shipping automation and smart logistics to counter these challenges, sift through the bottlenecks, and increase shipping efficiency. A courier aggregator offers such advanced capabilities to ensure faster delivery management and order fulfillment. It makes shipping much easier and helps your brand expand to its full potential. Good luck choosing the best shipping aggregators in India!
FAQs
How does a shipping aggregator work?
A shipping aggregator partners with several courier companies and provides advanced shipping solutions for brands to ease their shipping. You can pair with a courier aggregation company and manage your orders efficiently.
What are the benefits of using a Courier aggregator?
Here are a few benefits of a courier aggregator:
- Wide pincode reach
- Unified dashboard for order visibility across couriers.
- Seamless returns management
- Access to numerous shipping partners.
How can I integrate a shipping aggregator with my e-commerce platform?
Here are a few ways you can integrate with a shipping aggregator for your business needs:
- Research the number of aggregators and ensure your business aligns with the right one.
- Create an account (free or paid)
- Fetch API credentials
- Review the capabilities of the platform
- Set up the integration process
- Perform testing
- Launch the integration and make it live
Can a shipping aggregator automate my shipping process?
Absolutely! The shipping aggregator can streamline various shipping requirements for successful order fulfillment. It can help track shipments and send automated notifications to customers at various stages of the order journey.