Introduction
The rise of ECommerce businesses in Abu Dhabi has led to the sudden emergence of many courier companies. Courier companies provide dedicated shipping and order management services for eCommerce stores of all scales.
Courier service companies make it possible for eCommerce enterprises to fulfill their orders to customers without incurring a lot of operational costs. They also help e-commerce ventures in minimizing losses and managing product returns.
The economic boom witnessed after people of Abu Dhabi popularised online shopping, has only been possible because of the assistance of courier companies.
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Even though courier companies are a kind of prerequisite for running a successful eCommerce business, hiring the wrong courier partner can do more harm than good.
Below, we have curated a list of the best courier companies offering their services to eCommerce businesses in the Abu Dhabi region.
These courier service providers give out many other services on top of shipping functionalities that you will find extremely helpful. Let’s learn more about them.
1) Aramex
Aramex established itself as a supreme leader of logistics and courier delivery services in the Middle East in 1982. Aramex provides pickup and drop-off of orders from its warehouses in Abu Dhabi.
Ecommerce companies short on storage and manpower can benefit from using Aramex’s warehouse and shipment management features like packaging, bundling, inventory management, etc.
2) FedEx
FedEx is a world leader in courier services, providing picking, packing, express shipping, and tracking services to online businessmen. It uses special delivery fleets in Abu Dhabi that can carry shipments weighing up to 65kgs.
It handles fragile item delivery exceptionally well and provides insurance on shipped orders. It can also take over order management and stock-keeping on your behalf.
3) United Parcel Service
UPS manages end-to-end shipping operations for eCommerce businesses. It offers easy integrations with all major online marketplaces so that an online store can import order information directly onto the UPS platform.
Its onboarding process is simple and will have you delivering orders in no time. It ties up with many other courier provider companies in Abu Dhabi to reach and deliver orders to areas far away from the eCommerce site.
4) Fetchr
Fetchr is a cloud-based shipping and courier delivery platform in Abu Dhabi. It works entirely through an app that can be downloaded on all android and iOS devices.
It’s a new name in Abu Dhabi but has risen in popularity because of its quick hyperlocal delivery services. With Fetchr orders can be managed, shipped, and tracked at all times even when you are on the move.
5) SMSA Express
SMSA Express provides quality courier delivery and shipping management services to eCommerce businesses in Saudi Arabia and the UAE.
It has a chain of warehouses in Abu Dhabi which makes it extremely easy for SMSA Express to deliver lightning-fast deliveries in the region. It can help online stores pack and ship their products and also helps with returns management.
6) Naqel Express
Naqel Express provides fully customizable services for B2C and D2C eCommerce stores in Abu Dhabi. It can ship order volumes up to 35kgs within the UAE and over 35kgs in Saudi Arabia.
Apart from that Naqel Express also provides fulfillment services like packaging bundling, kitting, and personalized label printing for online shops. If you plan to ship internationally, you can opt for its value-added services like freight shipping and urgent courier delivery.
7) DHL
DHL (Dalsey, Hillblom, and Lynn) has a special segment for eCommerce businesses called DHL for Business that includes courier delivery freight shipping based on your number of shipments. DHL has an extensive presence in Asia-Pacific, Europe, and North America.
So, if you’re planning to target those markets DHL can help you with that. It can also store your inventory in its warehouses in Abu Dhabi for faster and more efficient delivery and order management.
8) Shipa Delivery
Shipa Delivery is a courier service company and supply chain manager for eCommerce businesses and individual shippers. It provides last-mile delivery to locations within Abu Dhabi.
Shipa Delivery can prove helpful for companies facing returns by managing reverse logistics. It order management feature ensures that only the correct shipment is picked every time and keeps a tab on mispicks.
9) Emirates Post
Emirates Post is the government-owned postal service operator of the UAE. It was established in 1909 and has a large network of post offices across Abu Dhabi and the Middle East. It sends and receives shipments through its numerous P.O. boxes.
Customers can rent a P.O. box to receive their orders. Emirates Post also caters to a lot of remote areas in Abu Dhabi. To see the full list of remote areas serviced by the Emirates Post, please check their website.
10) Aymakan
Aymakan was established in 2014 and has quickly become one of the major courier companies in the Abu Dhabi and the GCC (Gulf Cooperation Council) countries.
It provides shipping, packing, fulfillment, and tracking services to global eCommerce businesses.
It enables online stores to integrate several payment options for orders and also allows cash on delivery. An Aymakan account manager can help business owners in choosing the right shipping service for their business.
How Do Courier Service Companies Help Ecommerce Businesses?
1) Cost-effective Shipping
An eCommerce courier company in Abu Dhabi can provide world-class services to online businesses because they have economies of scale. This enables a shipping company to lower its prices for online stores while providing quality service.
2) Continuous Order Tracking
Most courier companies in Abu Dhabi provide a live order tracking feature which can also trigger order notifications to customers. This keeps online shoppers in the know and builds trust and confidence in them about your brand.
3) Order Fulfillment Options
Since a courier partner dedicates itself to providing shipping services, it has a lot of in-built mechanisms to achieve faster deliveries. Courier companies in Abu Dhabi can make the Amazon effect real for your customers too with same-day, next-day, and even hyperlocal delivery.
4) Modes of Payment
Most courier providers in Abu Dhabi are also capable of handling any kinds of payment options like Cash on Delivery (COD), Pay on delivery, card payments, net banking, etc.
5) Access to several locations
The main job of a shipping partner is to deliver products. Hence, they have greater network coverage for order delivery than a single e-commerce company can ever have. They can help you reach customers in Abu Dhabi and the furthest parts of the world.
6) Customer satisfaction
Many courier companies also have a customer care team to address client issues. Having a customer care representative to answer customer queries is a bonus. But even without customer support, a courier company can heighten customer experience and satisfaction by providing easy and fast delivery.
7) Expertise and Tech Abilities
A long-standing shipping company has years of valuable experience that can help boost sales for your eCommerce brand in Abu Dhabi. They also have the technical knowledge and advanced tech to manage shipments and automate a lot of procedures. This too helps in ensuring quicker order delivery.
How to Choose the Best Courier Company in Abu Dhabi for Your Online eCommerce Business?
1) Speed of Delivery
The sector your eCommerce business belongs to will dictate how fast you want to deliver orders. Many courier companies in Abu Dhabi enable hyperlocal, same-day, next-day, and on-demand delivery options. Opting for any of those is always a good idea.
2) Shipping Rates
Courier companies can usually offer dramatically lower shipping costs. When looking at the shipping prices always weigh the services you’ll be benefitting from with the prices on offer. This would give you a more cost-efficient model of choosing a shipping company in Abu Dhabi.
3) Payment Gateways
Ideally, the more payment gateways a courier company provides the better it is for your store. Customers can’t always follow through with the chosen payment method and need an alternative. Having a number of payment options will help sort such troubles.
4) Delivery Options
Express shipping, freight forwarding, domestic courier, bulk shipping, same-day delivery, 2-hour delivery, and hundreds of other delivery and shipping options. Judge the delivery needs of your business according to customer expectations and choose a courier partner that provides all those services in Abu Dhabi.
5) Fulfillment Services
A lot of logistics firms also double up as fulfillment centers. These services can immensely help eCommerce businesses cope with the workload, order volumes, and peak season sales. Services like warehousing, order management, inventory control, etc. can help every eCommerce business in Abu Dhabi increase its ROI.
6) Serviceability
The higher the number of locations serviced by a courier delivery company the better it is for your online business. Of course, you need to make sure that your delivery partner caters to the area that you want to deliver to.
7) Flexibility
Parcel delivery and courier service companies should always be flexible. A lot of things can go wrong after an order is shipped from the warehouse till it reaches the customer. Your courier partner in Abu Dhabi should be able to handle all such complications without hindering the customer experience. This is the ultimate goal.
Final Conclusion
We hope this article has enlightened you in the ways a courier company can assist e-commerce ventures to make the best out of their resources. Leaving the shipping and logistics part of the business to courier companies in Abu Dhabi will leave you with a lot of room to focus on how to build a better online store, optimize the nitty-gritty of everyday shopping, leverage your social media accounts, and much more.