Top 10 Logistics Companies in Dubai for eCommerce

Introduction

The ecommerce market in Dubai, United Arab Emirates, has grown significantly over the past decade, making it a great time for new startups to emerge. According to IMARC (International Market Analysis Research and Consulting Group), UAE’s ecommerce market reached $102 billion in 2023 and is set to keep growing at a rate of 22.50%.

However, as more and more online stores open, the need for better and more efficient logistics rises, too. The UAE is home to Jebel Ali, one of the largest and most high-tech shipping ports and economic free zones. Without smart logistics solutions, brands cannot fulfill the most important promise of online shopping—prompt delivery. To help you discover the logistics companies in Dubai, we’ll cover 20 companies, their key services.

As a bonus, this article will also list the various factors you should consider before choosing a logistics company for your online store. 

The Current and Future State of UAE’s Logistics Market

Thanks to the growth in online brands, the logistics market in UAE has also developed over the past years. As per IMARC, here’s what the current and future state of the region’s logistics market looks like: 

Top 20 Logistics Companies in Dubai for 2025

Now that you know the current and future presence of UAE’s logistics market, we’ll take you through 20 of the best logistics companies in Dubai.

1. Aramex

First one to make the list is Aramex—a well-known Emirati firm that handles contract logistics. From warehousing and express deliveries to freight forwarding, the company serves as an all-in-one solution for the logistics needs of multiple industries. 

The company also follows sustainable practices, allowing brands to lower their carbon footprint. If needed, online stores can also utilise its cargo services and use a mobile application to easily manage their shipments on the go. 

2. UPS (United Parcel Service)

UPS is an American international logistics firm with a massive global reach that provides various logistics services to businesses in Dubai. For small parcels, the platform lets you set up one-time or recurring collection points for convenience. You can also track all packages in real time and make any last-minute changes to an order. 

When it comes to cross-border shipments, online stores receive customs clearance and express delivery to deliver parcels within 1-3 days. If needed, you can even send customers returns labels in the initial box or via mail for quicker returns. UPS offers many cost-effective solutions for domestic and international delivery.

3. DHL

Founded in 1969, DHL is another prominent shipping company that provides a variety of logistics solutions to ecommerce companies. You can deliver important documents within Dubai as well as overseas and delegate freights across the globe, even Europe. 

With four delivery modes, rail, road, ocean, and air, you can ensure that your pellets reach their destination on time. The company also facilitates additional services like warehousing, contract (3PL) logistics, and distribution for small businesses. 

4. FedEx

FedEx is another trusted name when it comes to shipping parcels internationally. It has a comfortable reach spanning across Dubai, Abu Dhabi, and other GCC regions. With its massive global network, it offers International First®, International Priority® Express, and FedEx International Priority® services. These let companies in Dubai deliver outside the Middle East to 220 countries in 1, 2, or 3 working days. 

FedEx offers multimodal services, meaning they have all forms of automotives at their beck and call. Urgent domestic packages can be delivered within the same day while cross-border parcels are sent to the next available flight for quick fulfillment. Further, FedEx also allows you to track all your shipments using a tracking tool on their website. 

5. Careem

Careem is one of the most famous logistics companies in Dubai, thanks to its appeal of being a super-app that can help you with various daily needs. Founded in 2012, the company started out as a corporate car booking platform and was acquired by Uber in 2020.

Today, the platform delivers products to customers in 10 Middle East countries. In addition to providing same-day deliveries for electronics, groceries, etc., it also serves as a payment platform for customers. 

6. Zajil Express

Initially formed as Saudi’s first private postal service, Zajil has now transformed into a robust logistics solution for companies in Dubai. For small to mid-sized ecommerce brands, the company offers various shipping solutions, such as cargo services and cross-border shipping. Thanks to its strategic fulfillment centers across multiple continents, Zajil allows you to deliver ocean freight and air cargo on time. 

7. DGL Logistics

Founded in 1989, DGL has more than three decades of experience and has today transformed into a major player in Dubai’s logistics market. The platform largely focuses on providing freight transportation services via air, ocean, or land.

However, it also hosts eCommerce-specific solutions, such as warehousing, inventory management, and small package delivery. It is a comprehensive logistics solution. DGL is one of the top logistics companies when its comes to having a wide range of services.

8. Platinum Shipping & Logistics LLC

The seventh pick for our list is Platinum Shipping & Logistics, a Dubai-based logistics firm that also focuses on using artificial intelligence (AI). With more than three decades of experience, the company provides a variety of freight and bulk shipping services.

Additionally, it also offers warehousing and door-to-door delivery. Ecommerce brands can take advantage of the platform’s ocean shipment insurance to mitigate in-transit damage risks. 

Key Services:

• AI-powered logistics solutions 

• Customs clearance for fragile goods

• Provides inbound and last-mile delivery 

9. SHIPHYPE Fulfillment

Shiphype Fulfillment lets online stores sell and fulfill items from almost every sales channel like Shopify, TikTok, or even eBay. Located in Canada, the platform offers both B2B and D2C shipping services. Ecommerce brands can deliver products within the same day on orders placed before 2 PM. 

This carrier offers cutting-edge solutions when it comes to timely deliveries. Further, online stores also get a dedicated account manager, pictures of returned products to make quick decisions,  and a no-contract service to help companies scale at their own pace. This shipping partner is ideal when it comes to handling end-to-end logistics operations.

Key Services: 

• Dedicated account manager 

• Real-time inventory visibility 

• Small and bulk kitting packaging 

10. Evolution Fulfillment

Evolution Fulfillment is another Canadian logistics company that offers third-party (3PL) logistics services. The platform’s “cross border domesticated shipping” service allows ecommerce brands to save money by shipping multiple bundled products together as one shipment. Online stores can also make use of the company’s cross-docking capabilities to save time when delivering products. 

Key Services:

• B2B & B2C ecommerce fulfillment 

• Provides various FBA services

• Integrates with Shopify and ShipStation

11. TreLog (Shipping, Freight & Projects) Dubai

TreLog is a logistics company formed in 2007. With its headquarters in Dubai, the firm primarily provides freight forwarding to ecommerce, oil and gas, and other industries. 

Online stores in Dubai can also make use of their warehousing services and even deliver hazardous products while complying with regulations like IATA DGR (Dangerous Goods Regulations). 

Key Services:

• Holistic fleet management  

• Door-to-door shipping 

• Import and export clearance

12. Barq Express

Barq Express is another Dubai-based logistics company that largely deals in offering third party logistics to online businesses in the MENA (Middle East and North Africa) region. This includes warehousing in Dubai and freight forwarding for larger shipments. Barq Express also allows customers to return their products within 14 days from purchase for added convenience. 

Key Services:

• Delivery in MENA within 24-48 hours

• In-built inventory management

• 14-day window for returning items 

13. Masstrans Freight LLC

As the name suggests, Masstrans Freight is a freight forwarding company that facilitates shipping large shipments for ecommerce brands. With headquarters in Dubai, the platform also provides value-added services, such as temporary customs clearance and antique product transportation. Online stores can also rely on Masstrans for shipping goods to exhibit during any events or fairs. 

Key Services: 

• Comprehensive freight solutions 

• Temporary customs clearance

• Warehousing and packing/unpacking  

14. Freight Systems

Founded in 1988, Freight Systems is an experienced fleet management company that helps businesses with their large-sized shipments. Ecommerce brands in Dubai also have the option to leverage the company’s 3PL services for larger goods. 

A major advantage of using Freight Systems is their global shipping & logistics systems that extends across 350+ areas in 6 continents. Using its green logistics service, businesses can even reduce their carbon footprint. 

Key Services:

• FTL and LTL freight forwarding

• Ecommerce-specific solutions  

• Returns management with relabelling 

15. ProConnect Integrated Logistics

ProConnect is a 3PL service company that mainly serves clients in the Middle East, Africa, CIS regions, Asia, and India. Online businesses can benefit from warehousing, reverse logistics, and supply chain consultation services. 

The company also offers tailored solutions for every ecommerce company along with track and trace features to gain visibility on each package. If needed, the platform also provides visual inspection of inbound shipments. 

Key Services:

• Supply chain management 

• Customized ecommerce services

• Real-time inventory tracking

16. Qafila

Headquartered in Dubai, Qafila is the city’s first digital freight forwarder that leverages artificial intelligence (AI) for efficient logistics. Its logistics software enables ecommerce businesses to digitize their freight and manage them remotely or even get real-time instant quotes. 

Online stores can also avail discounts depending on their order volume and use customs for quick documentation in international transits. 

Key Services:

• AI-powered freight forwarding

• Track and trace for shipped pellets 

• Enables KPI benchmarking 

17. SLR Shipping Services LLC

SLR Shipping is a freight forwarding company that helps ecommerce brands deliver larger shipments via ocean or air. Located in Dubai, the company has two decades of experience.

It specializes in multiple freight types, such as out-of-gauge (OOG), break bulk cargo, and heavy-lift equipment. To receive location information about your shipments, you can contact the transport team for updates.

Key Services

• Supports various types of freight 

• Offers multimodal freight shipping 

• Ships precious and high-value pellets

18. Expeditors

Based in the U.S., Expeditors is a holistic container management solution that helps brands make their supply chain more efficient. From learning your current supply chain and order management to providing insurance, the platform designs custom solutions for different brands. 

With warehousing solutions like kitting, returns management, cross-docking, and order fulfillment, you can ensure your products are delivered on time. Ecommerce stores can further gain real-time visibility into their entire inventory. 

Key Services:

• Designs custom supply chain solutions 

• Provides support for customs clearance 

• Value-added warehousing services 

19. Al Mas Cargo LLC

As a Sharjah-based logistics firm, Al Mas Cargo provides shipping services to Dubai and multiple other countries, such as India, Pakistan, and the U.S. For ecommerce specifically, the platform hosts door-to-door shipping, packing, and furniture installation services. 

There’s also the option to leverage their warehouse for storing your goods in a climate-controlled environment and shipping freights via air, road, or ocean. 

Key Services:

• Door-to-door cargo shipping with installation 

• Climate-controlled warehousing (AC/Non AC)

• Ships full and fewer container loads for sea freight  

20. Kuehne + Nagel

The last logistics company on our list is Kuehne + Nagel, a well-known global freight company with headquarters in Switzerland. Apart from their comprehensive sea, road, and air freight services, businesses can track all freight on the main website itself and get instant quotes using a calculator. 

Kuehne + Nagel also facilitates and emphasizes providing digital logistics solutions like online booking, data integration, and virtual consultation. 

Key Services: 

• Digitized solutions for convenience 

• Supports FTL and LTL road freights 

• Provides customs clearance to ship internationally 

How to Choose the Best Logistics Companies in Dubai?

Below, we’ll cover six crucial points that online stores should consider before partnering with a logistics company in Dubai.

1. Reliability and Industry Reputation:

The first thing you ideally want to check is how reliable the company is in the logistics industry. Is it infamous for sub-par services or renowned for its expertise? Typically, a firm that has been serving companies for years is more trusted to provide top-notch services. 

2. Range of Services and Global Coverage

See whether the logistics company you have in mind is able to facilitate various types of shipments. From freights and small parcels to customs and returns, choose one that fits your exact needs best. Also, check how many Middle East or global countries it covers to expand your reach. If  

3. Advanced Technology and Digital Integration

One of the most important services a logistics company must provide is digitized logistics services. Whether it’s real-time tracking, dashboards for order management, or AI-powered features, look out for services that help you ship packages efficiently remotely. 

4. Competitive Cost and Pricing Models

Being within budget can be a great challenge for growing online stores. Shipping costs can easily pile up before you notice. Ensure that your chosen logistics provider has lower pricing and hosts similar/better services than its alternatives. 

Also, consider their pricing model and if it matches your order volume. For lower order volumes, it may be better to pick a pay-as-you-go pricing plan while picking a flat monthly fee for large order volumes will help you save more money. 

5. Customer Support and Communication Channels

The last thing you want is a lack of customer support when things go haywire. Here’s when past reviews will help. Look up reputable platforms like G2 or Capterra and read whether your to-be logistics partner offers timely customer support for minor and major issues. 

Having various communication channels (phone, chat, email, SMS) also helps if you face a bad network or don’t have access to the internet.  

6. Sustainability Practices and Green Logistics

Modern consumers put a heavy emphasis on getting products delivered in a sustainable manner. This means that a portion of your target audience may prefer a brand that ships using battery-powered vehicles or using disposable materials during packaging.

A 3PL partner that supports green logistics will help you reduce your carbon footprint and ensure your customers feel rewarded for their purchases, too. 

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Conclusion

Overall, these were 20 of the current best logistics and warehouse companies in Dubai. You can go through our post and get an idea of how each platform works along with its services. Your choice is logistics partner can and will likely be the key to ultimate long term customer satisfaction.

With the rampant growth of ecommerce in Dubai, there’s an abundance of logistics companies in the city. Hence, do your research and wisely choose a company that matches your budget and provides tailored solutions to your shipping requirements.