Multi-carrier shipping software for Indian D2C, retail and B2B brands

No single courier is the best everywhere. One may be cheapest in metros, another more reliable in the Northeast or tier 3 pincodes. Using several lets you match each order to the best courier for that pincode, keep rates competitive and keep shipping when one courier slows down during a sale.

Look for these signs: you can negotiate your own courier rates, RTO is eating into margin, couriers miss pickups during sales, you ship from more than one warehouse or store, or your team spends hours switching between courier portals. 

ClickPost scores every eligible courier on pincode serviceability, delivery speed, cost and past performance on that lane. You set the priority, such as lowest cost or fastest delivery, and add rules for COD, weight or cut-off times. When an order comes in, ClickPost applies your rules and assigns the courier automatically.

A single courier is simpler at the start, but it ties your rates, speed and pincode coverage to one company. Once you ship across India, offer COD or run sales, a multi-carrier setup gives you better rates through competition and a backup when a courier falls behind.

Start with the courier list, and confirm it covers the couriers you already use. Then check AI allocation by pincode, separate COD rules, NDR automation, COD reconciliation and branded tracking. Finally, look at OMS and WMS integrations, the pricing model, and whether you can keep your own rates.

ClickPost integrates with Shopify, WooCommerce and Magento, and with OMS, WMS and ERP systems including Unicommerce, Increff, Vinculum and SAP. Orders flow in automatically and tracking updates flow back, with no custom code for supported platforms.

An NDR (non-delivery report) is the courier’s note that a delivery attempt failed, for example because the buyer wasn’t home or the address was incomplete. ClickPost picks up every NDR across couriers, contacts the buyer to confirm the issue and books a reattempt, so fewer parcels turn into RTOs.

You set backup couriers for each zone or service level in advance. If a courier misses pickups or its performance drops, ClickPost moves new orders to the backup and Apex alerts your team, so orders keep moving.

Yes, for most brands past a few hundred orders a month. The savings come from rate shopping and fewer manual hours, not just volume. Even at a few thousand orders, picking the cheapest fit per order and cutting hand-keyed label work usually covers the cost. Below a few hundred orders, a single carrier plus a basic label tool may be enough.

ClickPost charges a SaaS fee based on your shipment volume and the modules you use. Courier charges stay between you and your couriers, at your negotiated rates. See the pricing page or book a demo for a quote.

The savings come from three places: lower shipping cost through better allocation (about 22% on average for ClickPost brands), fewer RTOs (about 40% fewer), and fewer hours spent on manual bookings and WISMO calls. Use the savings calculator on this page to estimate your number.

A store connects in a day through a prebuilt integration. The full rollout, covering courier accounts, allocation rules, a pilot and full scale, takes about four weeks with a dedicated onboarding team. Adding a new courier later takes about 24 hours.

Enterprise-grade platforms, including ClickPost, connect to common WMS and OMS systems through APIs or prebuilt connectors, so orders and shipment data flow without manual entry. Before choosing, give each vendor your exact WMS and OMS names and ask for a live integration or a customer running the same stack. Confirm the sync is two-way and handles your daily volume.

The three solve different problems. EasyPost is a developer-first shipping API you build on yourself. ShipBob is a third-party fulfillment provider that stores and ships your inventory. ClickPost is a multi-carrier shipping and post-purchase platform that adds carrier selection, branded tracking, delivery estimates, and returns on top of your carriers. Pick the API if you have engineers, the 3PL if you want outsourced fulfillment, and the platform if you want shipping and post-purchase in one place.

Yes. ClickPost works on the rate cards you negotiate with each courier. ClickPost charges for the software and doesn’t add a margin to your shipping rates.

ClickPost tracks each courier’s delivery and RTO record by pincode and sends COD orders to the courier most likely to deliver them. When a delivery fails, an NDR workflow contacts the buyer on WhatsApp or by AI voice call, confirms the issue and books a reattempt before the parcel goes back. Brands on ClickPost see about 40% fewer RTOs.