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1) What Is Vamaship?
The Vamaship portal is a logistics and shipping solution that allows accessing shipping services from multiple carriers at a discounted price. Vamaship is a marketplace for e-commerce logistics providers which can offer and market their shipping and fulfilment services through the Vamaship portal. The software is popular among e-commerce merchants and business owners as it is a single integration to provide various experience-enriching features on your website.
While the software provides vital services to improve the efficiency of your fulfilment operations, some features of the software will enhance the shopping and buying experience on your website. The software provides carrier integration with a few domestic and international carriers, which allow you to ship to over 27,000+ pin codes in India and 200+ countries internationally. You can avail of exclusive discounts on shipping services of widely known carriers like India Post, DHL, and FedEx for cost-effective shipping. The software also allows you to manage returns and reduce the number of RTOs on your platform using data analytics.
While Vamaship advertises these features very attractively advertised, reviews of Vamaship show that the software may not deliver them as promised. It can be deduced from the user reviews that the software is not suitable to handle high order volumes. The software has a buggy order management system that deletes orders when you upload them in bulk, and customers complain about a frequent loss of shipments. Other customers were not happy with the RTOs or lack of COD reconciliation.
2) Reviews of Vamaship: A multi-disciplinary review of Vamaship’s Features
Let’s take a critical look at Vamaship’s features and analyse the user reviews to judge how the feature’s promised by the software help you in the real world.
2.1) Shipping Services
Pros:
Cheaper than Market [ Our Score: 4.5 out of 5]
Vamaship can provide shipping services with its carrier networks at a discounted price as it has already negotiated SLA terms with the carrier partners while integrating.
Cons:
Frequent Loss of Shipping [ Our Score: 1 out of 5]
Reviews of Vamaship show the customers have to often deal with lost shipments while shipping with the software. This Vamaship review highlights the amount of trouble this will result in as you lose your money and product.
2.2) Multi-carrier integration
Pros:
Range of Delivery [ Our Score: 4 out of 5]
Vamaship allows you to deliver to 27,000+ Indian pin codes and 200+ countries globally with the help of its carrier network.
Cons:
Number of Carrier Partners [ Our Score: 1 out of 5]
Vamaship has a minimal number of domestic and international courier partners under its carrier network.
Courier Practices [ Our Score: 1 out of 5]
Reviews of Vamaship show that Vamaship does not control the shipments sent with its courier partners. This can often lead to fake deliveries, loss of shipment, etc. While the software fails to provide proper services, the software does bill you for a seamless experience.
2.3) Returns Management
Pros:
Automated NDR generation [ Our Score: 4 out of 5]
The delivery management software automatically generates NDR reports and reattempts delivery for cases where the customer was not available for pickup.
Cons:
No Branded Return Experience: [ Our Score: 2 out of 5]
Vamaship reviews show that the software does not allow you to provide your customers with the branded return experience.
Increased RTOs [ Our Score: 1 out of 5]
We found multiple reviews of Vamaship that show that the utter lack of shipping management from the software can lead to frequent loss of shipments and unattempted deliveries, resulting in an increased number of RTOs.
2.4) Shopping Experience
Pros:
Choice of Delivery Slots [ Our Score: 4.5 out of 5]
Vamaship allows your customers to choose suitable delivery time slots. This provides a personalised experience during the checkout process and improves brand impression.
Cons:
No Branded Checkout and Tracking Page [ Our Score: 1 out of 5]
Unlike most Vamaship alternatives, Vamaship does not allow you to create a branded tracking and checkout page.
2.5) Software Services
Pros:
Pay-per-shipment Payment plan [ Our Score: 4 out of 5]
Vamaship pricing plans include a pay-when-shipped program which allows you to avoid the financial burden of monthly payments.
Cons:
Slow Account Approval [Our Score: 1 out of 5]
Vamaship review says that the account approval process for the Vamaship Shopify app can take a while and can result in unprecedented delays.
Handling Order Volume [ Our Score: 1 out of 5]
Multiple reviews of Vamaship show that the software is suitable for businesses that typically handle low order volumes as to the feature of the software glitch out when high order volume instances occur.
2.6) Merchant Services
Pros:
Integrations [ Our Score: 4 out of 5]
Vamaship has integrated with a few popular marketplaces and merchant services like Shopify and Woocommerce, making it easier for e-commerce merchants to use its services for order and delivery management.
Cons:
COD reconciliation [ Our Score: 1 out of 5]
Multiple merchant reviews of Vamaship show the user has repeatedly complained about the COD reconciliation period of the software. Some of the Vamaship reviews show the merchants never receive their reconciliation payments.
3) Conclusion
Vamaship, the e-commerce logistic marketplace, is an ideal option for merchants and businesses looking to venture into the e-commerce space. The discounted shipping services allow you to keep the costs down at the start. At the same time, the single API integration of the software enables you to incorporate various important features into your service package without going through a lot of technical hassle.
The software’s features allow you to reduce losses by enabling smoother returns and reducing RTOs. However, the software has some significant drawbacks, which can hamper the efficiency of your fulfilment process. The limited number of carrier partners can affect the delivery quality and speed of your orders, and the lack of shipping management services can often lead to loss of shipments. User reviews show that the software isn’t very reliable, and you need a reliable partner in your fulfilment process as it is one of the most crucial parts of your e-commerce business.
4) Vamaship Alternatives
Vamaship scored 3.5 out of 5 in our expert assessment. Other alternatives on the market are more reliable and provide a plethora of features, but they are bound to come with some drawbacks. We have listed the top 5 Vamaship alternatives that offer similar services to make the process easier for you.
ClickPost is a logistics management software that shipping and order management services enhance your platform's purchase and shopping experience. While the software has proactive features that help improve the customer experience, the software also focuses on optimising and automating various other crucial processes for a smoother fulfilment process. The software can help automate NDR generation and allow you to access shipping services with 250+ carriers through a single integration. However, ClickPost Reviews show that the service suite of the software is better suited for enterprise-grade operations that usually handle higher order volume.
Overall Score: 4.5 out of 5
ShipRocket is a shipping aggregator platform that provides better services with a smaller carrier library. The shipping aggregator provides shipping and analytical services through a single dashboard and focuses on handling the shipping part of the delivery process. One of the critical features of the software is that it allows you to ship all the parcels at a flat rate, regardless of the delivery distance. There are limitations to the usability of the services of a shipping aggregator, and ShipRocket shows that the software has these limitations. The limited number of carriers and lack of post-purchase features can impact the value it can add to your business.
Overall Score: 4 out of 5
Pickrr is another shipping aggregator service that provides services similar to Vamaship. The shipping aggregator allows its customers to ship with 17+ carriers at a flat rate. The software will enable you to deliver within 24-48 hours at 29k+ Indian pin codes, making it an ideal choice for platforms looking to provide quicker deliveries on their platform. But, Pickrr reviews show that software lacks carrier integration and other features to be a viable partner for scaling operations.
Overall Score: 3 out of 5
Shipup is a delivery management platform that focuses on providing a seamless shopping experience on your website. The software allows you to automate and simplify returns on your platform. The software is known for its unique feature that will enable you to send customised and personalised notifications and order updates to your customers to increase return rates and conversions. While these features can be pretty useful, Shipup reviews show that the software lacks key features in its niche, like product recommendations on its branded tracking page and shipping and order management services that become crucial when you scale your business.
Overall Score: 3.5 out of 5
LateShipment is a shipping management software specialising in automating and mediating carrier disputes. It is popular in e-commerce and enables you to get quicker refunds from your carrier and 3PL partners for lost and damaged shipments. The software is popular in the e-commerce industry and is a viable alternative to Vamaship. LateShipment reviews show that software does not have adequate management features.
Overall Score: 3.5 out of 5
5) FAQs About Vamaship Reviews
5.1) How does Vamaship help in delivering to a broader audience?
Even though Vamaship has a limited number of courier partners, it has partnered with partners like India Post, enabling you to deliver even at the most remote locations.
5.2) Is using Vamaship beneficial?
While Vamaship services allow you to reduce shipping costs, better delivery management software like ClickPost on the market can provide a plethora of other features and discounted shipping services.