Courier & Shipping API Integration- eCommerce Shipping

Choose the Best Carriers to Enhance Your Shipping Efficiency and Save Costs

Every region has its own unique ecommerce ecosystem and carriers make up a big part of that. Getting the right shipping partner can be hard enough, but finding the right 4 can be a mean task. Then managing them is a pandora’s box of its own.

A common problem faced by online sellers is determining the best courier partner for different orders and tracking multiple shipments with each of their many logistics partners. As a multi-carrier integration platform, ClickPost can integrate you with 400+ carriers so you can create, monitor, and track orders from a unified dashboard.

About ClickPost Universal API

For any e-Commerce company, the biggest challenge when it comes to managing multiple carriers is API integrations. Integrating with each shipping partner is a time-consuming task because it requires API documentation. This leads to slow operations and high technical costs, the bane of any major e-commerce operation. To solve this, ClickPost has integrated with 400+ carriers & API integration platforms at the backend to provide you with a single API to access global carriers.

Here are the APIs offered by ClickPost:

Serviceability API

Check the delivery cost, TAT, and Pincode serviceability of any integrated carriers.

Recommendation API

Get a list of recommended carriers based on your business priorities, fixed rules, and historical data.

EDD API

Predict the estimated time for delivery of any shipment in accordance with respective carrier SLAs.

Order Creation API

This API lets you create an order with a carrier (and cancel it), fetch an AWB, and request pickup.

Manifestation API

Generate a shipping label during order manifestation or create a new shipping label.

Tracking API

Using the generated AWB, track the shipment in real-time with the respective carrier.

Order Cancellation API

Cancel shipments quickly with carriers to ensure faster and safer returns as well as higher stock availability.

Pickup Request API

Get a prioritized list of shipping partners to handle pickup of the shipment from the appropriate warehouse.

Whatsapp Opt-In API

If you receive a customer communication regarding Whatsapp optout/optin, this API updates your backend via ClickPost.

NDR Action Update API

Ensures direct updates to carrier databases and yours to update any action on failed deliveries.

Customer Feedback API

Displays a range of customer feedback and operations feedback on your tracking page.

Return Webhooks

Track return shipments with the same speed as forward shipments using Carrier updates and AWBs.

Benefits of Using ClickPost for
ECommerce Courier API Integration

Full control over contracts with all shipping partners - no need for shipping aggregators or individual WMS.
Go live with a new courier in just 1 day.
No added investment in API integrations or maintaining APIs.
Immediate access to all new APIs offered by carriers (QC for returns, hyperlocal deliveries, etc.).
No middleman or platform which ensures quick resolution of all the eCommerce shipping queries.
Multiple advanced features to reduce shipping costs, lower RTO, and improve the shipping experience for customers.
Multi-channel communication to customers with real-time notifications - reduces WISMO calls and improves CX.

Frequently Asked Questions

How do courier API integrations work?

Courier API integrations work as a means by which you can receive shipment information directly from carriers. API stands for Application Programming Interface. It is a coding system that acts as a repository of knowledge for various platforms.

Each carrier partner typically has an API that can be integrated with your backend so you can receive delivery updates directly from the respective carrier. Each Courier API integration needs to be connected individually. Once integrations are complete, there is a wide range of functions that APIs can also perform to simplify order tracking.

How does ClickPost help businesses with courier integrations?

Integrating with Carrier APIs independently is a time-consuming process that requires tech expertise, heavy investments, and constant maintenance. ClickPost is a multicarrier integration platform that enables you to integrate with as many carriers as you want through a single API, AKA ClickPost’s API.

Once integrated with ClickPost, you can automate the selection of carriers, creation of orders, and order tracking. You will be able to monitor all your orders across different carriers from a single dashboard and take action on any delays or delivery exceptions. Tracking notifications will also be automatically sent to customers. An added bonus with ClickPost is that you can go live with new carriers in just 24 hours!

Multi-carrierIntegration Solution