About Detrack
Delivery control is one of the major aspects that can guarantee an online business’ success. With this principle in mind, Detrack has been launched. It’s mainly a delivery management platform that helps you streamline your transportation - giving you full control of your delivery. From Electronic Proof of Delivery (ePOD), fleet management, and notification to tracking widgets and contactless delivery, Detrack offers a range of solutions.
Its ePOD option is a great chance to eliminate hectic paperwork like manually taking customer signatures. The simple electronic solution provided by Detrack will efficiently manage everything, like organizing important documents in one place, invoicing, etc. Plus, you can easily share it with your customers to increase brand loyalty.
Fleet Management is another great service added to Detrack’s tech stack. With it, you can track the location of your vehicle in real time. In fact, you can also track your drivers’ behavior to monitor your business efficiently.
On top of that, you can send updates and notifications to your customers regarding the status of the shipments. This will further encourage healthy communication with your customers and help you improve your customer satisfaction rate.
Another important tool introduced by Detrack is Order Management History. It’ll give you the full history of previously completed orders and let you distinguish between legitimate and fake deliveries. Furthermore, if any vehicle meets an accident during delivery, you can instantly delegate the transportation task to another vehicle via Detrack. Not only does it save you from losses, but it also helps meet customers’ expectations.
If you have been in the eCommerce business for quite some time, you know how important route optimization is. In fact, it’s the main action that can make you stand out among your competitors - optimizing your delivery route. That’s why, Detrack has come up with ElasticRoute. Via this tool, you can select the most efficient route to meet ETA. On top of that, ElasticRoute uses predictive analytics to help you mitigate future risks and delays.
Detrack also offers a Tracking Widget that lets your customers see their delivery live on a map. This, in turn, will reduce your customer support team’s work and eliminate customers’ anxiety. After the Covid 19 pandemic, industries are constantly shifting to contactless delivery to ensure overall safety. Detrack also helps you in this case. Its contactless delivery system eliminates the physical exchanges and paper POD process.
From logistics, food, and furniture to medical, laundry, or even oil and gas, Detrack has stretched its reach among various industries. It also manages your supply chain process and inventory. Last but certainly not least, Detrack offers seamless integration with leading eCommerce platforms like Shopify, Bigcommerce, and Ecwid.
Plus, it offers direct integration to help you optimize your work within just one platform. In fact, ClickPost offers an easy integration with Detrack. You can go for it to better meet your delivery needs and improve your customer retention rate.
