Table Of Contents
Shipping services
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Same-day / Next-day delivery
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Paper-free customs clearance
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International Express delivery
Special services
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Shipping Insurance
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Reverse Logistics management
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Proof-of-delivery
Technology services
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myDPD web management dashboard
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Live Order Tracking
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Predict feature for delivery notifications
About DPD Germany
DPD Germany is the German leg of the French logistics giant DPD. It caters to the domestic and international shipping needs of Germany's retail and ecommerce sector. The carrier provides smart urban deliveries to cater to the needs of the ecommerce sector. The DPD Germany’s services have the best delivery speed in the German market and provide customized solutions. The business logistics solutions allow for a smoother bulk and B2B shipments flow.
The DPD group is a French logistics giant that has a group of European carriers under its umbrella to provide smoother deliveries within the European Union and other countries. DPD Germany operates in Germany through its 79 depots and 7500 pickup points managed by a workforce of 9500 and 13,000 delivery drivers. The company’s size has allowed it to focus on more sustainable delivery options as it provides carbon-neutral deliveries.
As with every DPD carrier, DPD Germany provides same-day and next-day domestic deliveries. The DPD network can provide international express deliveries, especially within the European Union. The company offers paper-free custom clearance and hassle-free next-day shipments within the EU. Considering the importance of ecommerce returns in the market, the company provides reverse logistics management services to their clients.
DPD Germany makes special efforts to avoid fake and failed deliveries by implementing the Proof-of-delivery concept in its supply chain. This ensures that your shipments are not lost and are delivered to the right person. The company has a special myDPD dashboard for ecommerce merchants that want to manage and ship with the carrier. The dashboard comes with an integrated solution that allows you to automate the order creation and manifestation process. ClickPost is a logistics API Integration with DPD that gives you access to DPD Germany's services to cater to your German customers' needs.
FAQs about DPD Germany
1) What can I do if the customer is not available to collect the order?
If you are shipping with DPD Germany, the carrier will notify you in case of a failed delivery and reattempt the delivery the next day. If the second attempt of the delivery fails as well, you will have another delivery attempt. But this delivery attempt will be made through the delivery by appointment method.
2) How can I notify the customer about their order through DPD Germany?
The DPD Germany has a Predict system that sends an SMS notification and email. The recipients can choose a one-hour time frame from the link. The delivery will be made within the selected time frame. This method is called delivery-by-appointment, and you can choose it to provide a personalized delivery experience to your customers.
API | Description |
Manifestation and shipping label generation API: |
Create order on Courier Partner, fetch waybill and shipping label and place pickup request |
Track Shipment API: | Track your DPD Germany shipment using AWB and Courier Partner |
Cancellation API | Cancel shipment manifested on Courier Partner for faster returns |
EDD API: | Show estimated delivery date for shipments on the order checkout page |
NDR Action update: | Updates the after NDR action directly on courier company’s database |
Return Web-hooks: | Track your return shipment using AWB and Courier Partner using web-hooks |
VIEW API DOCUMENTATION