Table Of Contents
Shipping services
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Global shipments
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Domestic shipments
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Express and import express services
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Dangerous goods service
Special services
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Time-critical service
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Shipping airway bills generation
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Order fulfilment service
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Mailroom management service
Technology services
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Returns management system
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Shipment tracking portal
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Best-in-class logistics services
About DPEX Worldwide
DPEX Worldwide is an e-commerce and express solutions provider in Asia. With a comprehensive network, the company has expertise in logistics to serve people throughout the continent. Its services are domestic delivery, time-critical service, returns management, fulfilment service, tracking management, etc. DPEX aims to interact, anticipate and respond to consumers' needs and surpass expectations. The platform helps e-commerce stores to scale their businesses and provide a better post-purchase experience to their customers.
DPEX Worldwide was established in 1985 to serve people with logistics services. Its headquarters is located in Singapore. This privately-held company specialises in delivery, B2B, B2C, transportation, freight, courier, logistics and e-commerce services. DPEX has a dedicated team of 250+ employees who provide customer support throughout the shipment process. The company is best known by its logo "Knowing Asia Delivering Asia." It is the best courier partner for shipping from the first to the last mile.
A shipping journey becomes smooth with end-to-end courier services. DPEX Worldwide's fulfilment service assists online sellers in handling orders in bulk seamlessly from start to end. Its domestic service is cost-effective and secure. This service provides timely door-to-door deliveries. The company also has expertise in international shipping services. These services include dangerous goods and express services. The express services enable e-commerce retailers to ship urgent freight, parcels and documents around the globe. The dangerous goods services allow them to send dangerous or prohibited items with proper packing and certification to selected locations.
DPEX Worldwide offers import express service. This door-to-door is reliable and fast for importing goods from different foreign countries. The company's premium time-critical services let online merchants deliver spare parts & time-critical goods in less time with safety. Its mailroom distribution, fulfilment and management services ensure that the parcels are delivered to the right owners. These services save resources, cost and time. DPEX Worldwide's customer service agents provide assistance to online sellers for generating shipping airway bills.
An effective returns management portal helps to reduce the number of returns. The company provides simple returns processing solutions to handle returns requests. With its personalised tracking dashboard, online shoppers and sellers can keep an eye on their orders. This dashboard provides tracking information regarding the shipments when the tracking number is entered in the search bar. ClickPost's logistics API integration helps DPEX Worldwide to enhance its shipping capabilities. This consistent integration offers a wide range of services, such as marketplace integration, NDR management, COD reconciliation, etc.
FAQs about DPEX Worldwide
1) Can I send dangerous goods with DPEX Worldwide's delivery services?
Yes, you can send dangerous items, such as explosives, flammable liquids, toxic substances, etc., with DPEX Worldwide. The company's dangerous goods services deliver these items with adequate packing and certification.
2) How much time does DPEX Worldwide take to deliver parcels?
The delivery time depends on the destination. DPEX Worldwide takes 2 to 3 working days for domestic shipments. It takes 3 to 5 working days to deliver parcels internationally.
API | Description |
Manifestation and shipping label generation API: |
Create order on Courier Partner, fetch waybill and shipping label and place pickup request |
Track Shipment API: | Track your DPEX Worldwide shipment using AWB and Courier Partner |
Cancellation API | Cancel shipment manifested on Courier Partner for faster returns |
EDD API: | Show estimated delivery date for shipments on the order checkout page |
NDR Action update: | Updates the after NDR action directly on courier company’s database |
Return Web-hooks: | Track your return shipment using AWB and Courier Partner using web-hooks |
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