DTDC API Integration & Tracking with ClickPost

Yes, ClickPost’s API manages returns with DTDC by automating the return process. This improves customer experience by reducing manual intervention by 65% to ensure faster resolution times.

ClickPost’s integration with DTDC improves tracking visibility by offering a single dashboard that consolidates real-time updates. You can monitor all your DTDC shipments in one place and take quick action to resolve any delivery issues before they escalate.

ClickPost’s integration with DTDC makes NDR handling a lot smoother. It automates failed delivery resolutions using smart workflows and custom messages. That means fewer RTOs and less back-and-forth. Plus, you get useful insights to help improve future deliveries.

DTDC began its journey in India, 1990, and established itself quickly as a revolutionary logistics service provider, using franchisees to offer express delivery all over the country. Today, this carrier conglomerate is operational across the globe and delivers over 170 million shipments every year. With a distribution network supported by 16000+ channel partners, this express logistics expert can ship orders to nearly 96% of India’s population. DTDC also strengthened their position in the quick-delivery game using strategic alliances with GeoPost (of the French carrier La Poste Group) and Aramex. These partnerships were arranged in 2013 and 2022 respectively. The first collaboration enhanced DTDC’s express delivery capabilities to reach 48 countries worldwide. The second has been a game-changer for international B2B and B2C services. DTDC has remained a highly reputed fulfillment partner for many decades. Though it originally was known for its express services, it has developed into a holistic global logistics solution. Everything from warehousing services to e-commerce-specific solutions is offered by DTDC, and these services are available in over 220 locations planet-wide.