About Helthjem
Dating back to 1767, Helthjem is a Norwegian mailing and newspaper delivery service that ships small packages throughout the country. Based in Oslo, Norway, the company has delivered more than five million packages across the nation.
While their newspaper delivery services are centuries old, it wasn’t until December 2015 that the company shipped its first small package. This courier partner mainly specializes in providing same-day delivery services, which are available to both customers and businesses.
Small businesses can use the platform to ship postal products like magazines, catalogs, samples, and their actual products. For individuals, the process is quite simple. Users can simply go on the platform, create an order, pay, and get a code, which they have to write on the package. There’s also the option to write the recipient’s name for more transparency.
Once done, customers receive an email instructing them to either leave the package at the door or their letterbox. From here on out, a delivery agent will pick up the package and send it to the recipient. Under most circumstances, the company strives to deliver a package within 12 hours.
Depending on the location, the shipping time can vary from 2-5 business days. To help eCommerce stores in Norway, the company further provides extra services in addition to shipping. These include data analytics, dedicated customer care, SMS alerts, surveys, and even creating online stores.
In 2022, Helthjem even won the award for the best customer service along with Kulant. Before dispatching, online stores can notify customers about the delivery via SMS. Moreover, online brands have the option to ship any parcel on a weekend.
Reverse logistics are made easier than ever with the ability to collect products from a customer’s home. There’s no return label needed, either. Customers receive a special code that they can write on the parcel and leave it at the doorstep or a letterbox.
Whether it be forward or reverse logistics, the courier enables you to track any order right from pick up to the item reaching the destination. Benefit from all the shipping and value-added services mentioned above using ClickPost’s courier API integration.
