Table Of Contents
Shipping services
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Nation-wide shipping
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Two delivery attempts
Special services
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COD conciliation
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Packing and labeling
Technology services
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Track and trace tool
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SMS alerts before delivery
About HR Parcel
As part of the Sailpost Spa group, HR Parcel is an Italy-based courier platform that has helped businesses ship parcels in the country for over a decade. Using 2000+ vehicles, 850+ drivers, 130+ transit points, and 3 storage hubs, the company enables eCommerce brands to ship strategically and fulfill every order on time.
HR Parcel provides multiple services ranging from logistics and storage to packaging. Businesses can even reattempt a delivery (up to 2 times) in case their recipient isn’t available at certain times. This is optimal for eCommerce stores that may find it difficult to manage their RTO rates.
Packages are picked up and delivered to dedicated centers that also provide storage services for a maximum of five days. There’s also the option to get an item packed and labeled in the Milan storage hub. Online stores that deal with COD (cash on delivery) remittances can have all payments settled within five business days as well.
For better security, you can ask for the recipient’s identity verification to ensure the parcel is sent to the right person. Other optional services help you leverage express shipping throughout Italy and send parcels quickly, notify customers before delivery and customize the pickup location.
Online stores can further improve the post-purchase experience by allowing customers to track their orders and find the status of each delivery instantly. Overall, this courier is best for eCommerce brands with a mid to high volume of monthly orders. Get all the services of HR Parcel with ClickPost’s API courier integration.
FAQs about HR Parcel
1) Can HR Parcel change the address of an order on the delivery day?
Changes in the initial address cannot be made on the day of delivery with HR Parcel. Any edits in the address (as long as it’s in the same district) can be made prior to the actual delivery date.
2) At what timeframe does HR Parcel deliver a parcel?
HR Parcel delivers all parcels from 8 AM to 7 PM. Customers can expect to receive their orders during this timeframe.
API | Description |
Manifestation and shipping label generation API: |
Automate all repetitive manual tasks in processing to ensure a smooth order manifestation. |
Track Shipment API: | Check the delivery status of each parcel using a tracking tool. |
Cancellation API | Make order cancellations happen within clicks whenever requested by your customers. |
EDD API: | Find accurate estimated delivery dates and let your customers know when they should expect a parcel. |
NDR Action update: | Make each NDR successful by finding the root cause of failed deliveries and addressing them timely. |
Return Web-hooks: | Create bulk return labels and AWB numbers for optimized reverse logistics. |