Table Of Contents
Shipping services
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Same-day shipping
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Next-day shipping
Special services
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Warehousing and Fulfilment
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Cash-on-delivery
Technology services
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Completely tracked couriers
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SMS notifications to recipients
About PostNord
PostNord is a parcel provider and logistics company serving the Nordic region. The courier company provides ecommerce fulfillment and logistics services to retail and ecommerce businesses that operate in the region. The courier focuses on enabling its clients to provide a smoother post-purchase experience to their customers.
The carrier provides recipient notifications and real-time tracking of their parcels to offer a seamless post-purchase experience. The carrier offers its services as a 3PL logistics partner to allow you to use its warehousing and fulfillment services. The express courier services will enable you to provide expedited shipping options to your customers for a faster delivery network.
The PostNord courier company was founded in 2009 by the merger of the Swedish and Danish Postal services, creating a unified carrier service to serve the Nordic countries of Sweden, Denmark, Norway, and Finland. The Swedish Postal services own 60 percent of the company, while the Danish counterpart owns 40 percent shares.
However, both postal services share equal voting rights in the carrier’s operations. PostNord has over 28,000+ employees across all its locations in the Nordic Region, with the maximum number in Sweden, closely followed by Denmark. The carrier has a special partnership with the DPD Group, another private courier company in the European region, allowing it to expand its network to over 220 countries.
The carrier provides shipping services in two formats - Standard and Express. The standard courier service allows you to send parcels in the Nordic region seamlessly, even across borders.
On the other hand, express courier services enable same-day and next-day deliveries within the same country. The key value-adding feature of the PostNord Express service is customer experience enhancement. The carrier allows you to provide real-time tracking abilities and receive notifications.
PostNord’s hassle-free courier services can be combined with third-party logistics partner services. This includes warehousing and fulfillment services, which involve picking and packing the orders. This allows ecommerce companies to set up their entire order fulfillment process with the carrier.
You can enable multi-modal delivery as well as cash-on-delivery for your customers. ClickPost has a shipping API integration with PostNord to allow its customers to go live in the Nordic region within 24 hours with NDR and NPR feature management.
FAQs about PostNord
1) Does PostNord handle international shipments?
PostNord offers seamless shipping services inside and outside the Nordic region. As PostNord was formed with the combination of domestic postal services in the Nordic region, the carrier can easily handle international shipments on its own within the area. For parcels that have to be delivered outside the Nordic region, PostNord has a strategic partnership with DPD. This partnership allows its customers to ship to over 220 countries through the DPD network.
2) Can customers track their orders through PostNord?
PostNord always focuses on enhancing the customer experience of their clients. To enable this, the courier services of PostNord allow the recipients/customers to track their parcels along with SMS notifications about the tracking updates. You can enable this tracking through these notifications or simply allow your customers to track their shipments through the ‘Track and Trace’ section on the PostNord website.
API | Description |
Manifestation and shipping label generation API: |
Generate a shipping label to enable a better order manifestation flow |
Track Shipment API: | Fetch the status of the package using the tracking reference number provided |
Cancellation API | Trigger a request to suspend the delivery request with the carrier |
EDD API: | Use the performance data to accurately estimate the delivery date for the pin code of the customer on the product listing page |
NDR Action update: | Track down failed deliveries and use automated communication workflow to resolve it |
Return Web-hooks: | Use a reverse logistics service to schedule a ecommerce return pickup |