Rivigo
Rivigo is a shipping and distribution services company based in India. It was founded in 2014 and is currently headquartered in Gurugram. Rivigo offers surface transportation services to businesses in India, helping them connect with customers in over 4,000 cities. It covers a total of 29765 pin codes throughout the country using its fleet of 5,000+ trucks and over 200,000 verified fleet owners. It operates a network of 250 processing centres covering an area of more than 10 million square feet. It also has a network of 70+ pit stops across India including in Tier 2 and Tier 3 cities.
Rivigo offers two major types of services, namely Part Truck Load (PTL) and Full Truck Load (FTL), along with several value-added solutions. Under its Part Truck Load offering, it allows businesses to send a preferred number of items through its fleet and uses ERP integrations to manage the shipping process offering one of the lowest defects in operations in the country at 100 PPM. Under its Full Truck Load service, it allows businesses to book an entire vehicle to transport goods throughout its serviceable area.
It promises 50%-70% lower transit times via a relay-led model which transfers vehicles from one driver to another at pit stops, making the work hours healthier for truck drivers and improving the safety of items in transit. Additionally, Rivigo provides value-added services such as appointment delivery which allows businesses to deliver their items on time and safely, while also providing real-time updates to sellers. It offers cash or cheque-on-delivery solutions to online sellers, collecting the desired payment instruments at the time of delivery and then providing real-time updates on the status of remittance.
It also offers a self-service client portal for efficient management and minimal lag between processes as well as regular alerts to sellers. Rivigo offers dedicated solutions for different industries including fashion and apparel, automotive, FMCG, healthcare, eCommerce, electronics, and more. It allows businesses from different industries to receive customized solutions to help improve the logistics experience. Rivigo is a logistics solution for medium and large companies, providing industry-specific solutions and a host of value-added services for efficient operations.
Its massive self-owned fleet and innovative relay-led model allow it to increase efficiency and promote employee health. Further, its several integrations extend various capabilities such as order management, tracking, and alerting to business partners allowing them to resolve issues and monitor the shipping process closely. ClickPost, a leading multi-carrier management solution and logistics intelligence platform is integrated with Rivigo and can help businesses integrate with the carrier in a single business day.
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