About Shadowfax
Shadowfax is a leading India delivery solutions provider and logistics company. It was established in 2015 and currently employs over 2000 people and over 15000 delivery partners, with its headquarters in Bengaluru. It has a significant presence in more than 700 cities throughout the country and serves over 7000 pin codes. Shadowfax is a leading delivery services company and offers the same delivery solutions in as many as 200 cities in India. It has 100,000+ daily active users on its platform and a total of 1 million registered users for whom the company delivers an average of 20 million packages each month.
Shadowfax has played an essential role in innovating for the logistics industry and developed several solutions that help improve the overall delivery experience. It has developed in-house solutions that can be used to forecast demand based on previous metrics and current trends, allowing businesses to make strategic storage and shipping decisions. It uses a state-of-the-art misrouting detection system that identifies events whenever a shipment is off-route and helps delivery partners redirect to the correct path in real-time, also providing route optimization to navigate through blockages and adverse weather conditions.
Through its API integrations, shipments can be tracked in real-time helping resolve any shipping exceptions that may arise during transit. The platform also ensures there is visibility in the reverse logistics process, ensuring that product returns are handled seamlessly. Shadowfax offers three types of logistics solutions, namely, Shadowfax Now, Shadowfax Connect and Shadowfax Next. Each solution brings something unique for business partners that avail of these services.
Starting with Shadowfax Now, it is a low-cost hyperlocal delivery solution that caters to the FMCG and consumer durables market, allowing businesses to reach customers in record time with the help of live tracking. Companies can choose to rent an entire delivery vehicle, select a delivery slot to deliver their items, and even select solutions for delivering specialized items such as meat, luxury items, and more. It also provides a super-fast delivery option under the Now solution called Express 45 where businesses can use the Shadowfax to deliver items in under 45 minutes.
Next, Shadowfax Connect is a distribution and D2C delivery service that allows businesses to schedule pickups from warehouses, marketplaces and other facilities. It allows businesses to schedule flexible multi-location pickups, offers air and surface transportation solutions, omnichannel distribution solutions as well as reverse logistics services.
Finally, Shadowfax Next is a specialized delivery solution that allows businesses to send high-priority documents safely and quickly. It ensures the safety and security of critical documents and provides highly trained staff to handle such items, delivering them efficiently and with utmost care. Shadowfax is a leading provider of logistics services in India with a large network of facilities and delivery partners that ensure quick and efficient delivery for multiple industries.
Its sector-specific solutions allow businesses from several industries to avail of its solutions and get customized services. The company offers several API integrations that allow businesses to track, manage and resolve issues with shipments. For businesses that need to avail of the services of Shadowfax, they can use the leading logistics intelligence ClickPost and integrate with Shadowfax in a single day.
