Top 20 Best Courier Management Software Platforms [2025]

Now let us understand how it works:

• A courier management software automates the pick and pack process to ensure the order is quickly out for delivery.
• It helps you generate labels and print AWB (Air Waybill) numbers in seconds.
• Brands can notify customers by sending real-time updates about their orders at every milestone of the order journey.
• It helps you sort priority orders and employ carriers to fulfill them within the estimated time window.
• You get a holistic view of assigned and active orders across several carriers on a unified dashboard.

Key Features of Clickpost

• ClickPost offers an AI-driven recommendation engine that suggests the most efficient carrier based on your requirements.
• The ClickPosts Returns Pro platform helps with product returns and exchanges and converts 30% of returns to exchanges.
• The platform allows you to display EDDs (Estimated Delivery Date) on your ecommerce website’s product overview page.
• The platform helps you identify SLA (Service-level agreement) breaches to ensure a decrease in failed deliveries.
• ClickPost offers an NDR (Non-delivery report) management feature that communicates with customers when an NDR is notified.

Key Features

• The platform makes your shipping operations efficient by letting you print shipping labels in batches.
• ShipStation is connected to numerous warehouses and supports multiple users
• You can split orders into multiple shipments or club orders into a shipment.
• It allows you to allocate stocks during the picking and packing process.

Key Features

• Shippo allows you to send real-time tracking information to customers at every stage of the order journey.
• It helps businesses by recommending carriers based on their order volumes and area of operation.
• With Shippo, users can compare shipping rates and get optimized rate suggestions.
• Shippo takes care of international parcels by automating customs clearances.

Key Features

• Tookan provides a Dispatch dashboard to manage and monitor orders from a single location.
• Its service app lets users customize messages and communicate one-to-one with the dispatch team, customers, and managers.
• Tookan users can allow their agents to add notes, scan barcodes, and collect digital signatures.
• With the auto barcode generation feature, one can automatically generate barcodes, and save precious time for businesses.

Key Features

• The user-friendly interface offered by Onfleet is one of the key highlights of the platform.
• It allows users to automate tasks and makes shipping easier.
• Brands can connect the platform with Google Sheets and Shopify.
• Onfleet allows you to send automated SMS updates to customers and keep them informed throughout the delivery process.

Key Features

• RouteManager allows you to optimize your route and plan package delivery to meet customer needs.
• It offers a centralized dashboard to help you monitor performance and keep an eye on orders.
• You can scan barcodes, track events, and fetch proof of delivery completion.
• It offers a mobile app for drivers to access route details.

Key Features

• Routific uses AI (Artificial intelligence) and ML (Machine learning) to learn traffic patterns and find less busy routes to the destination.
• It sends tracker links with accurate ETAs to customers.
• Routific allows you to make specific route adjustments with a single “drag and drop” option.
• It captures photos once the order has been delivered to the customer as proof of delivery.

Key Features

• Track-POD offers the option to collect proof of delivery through different options.
• Drivers can generate digital reports after performing vehicle inspections.
• The platform allows its users to add orders to a unified dashboard.
• Track-POD offers all-inclusive analytics reports that include driver statistics.

Key Features

• Cigo is fast with its delivery route creation as it takes only seconds.
• It can reduce WISMO (Where is my order) calls from customers by 85%
• The platform is easy to operate, integrate, and navigate.
• It uses real-time data to suggest routes during peak traffic hours.

Key Features

• Dispatch Science offers an algorithmic system to create optimal routes.
• It tracks your orders in real time and sends text messages and emails to inform customers.
• The forward logistics expert offers notifications about active orders.
• It provides automated routing, tracking, and dispatching.

Key Features

• The software can be configured with permissions for individual users to prevent random users from accessing system data.
• The OnTime 360 web portal allows customers to maintain their personal address book and check their order history at every stage of the order journey.
• Users can create 50 additional custom fields to align their data requirements.
• The real-time driver tracking feature allows brands to track the driver's location during delivery operations.

Key Features

• Delivery partners and drivers can be assigned based on their workload, area of operation, and adaptability
• The client portal offered by Dispatch allows clients to view and pay taxes, track shipments, and place orders.
• The platform provides a flexible scheduling option for carriers to operate at their own pace and their choice.
• Dispatch lets you track the actual location of the shipment in transit in real-time.

Key Features

• Starshipit offers complete fulfillment automation from printing labels to carrier manifestation and pickups.
• Brands using the platform can improve their conversion rates at checkout by letting shoppers choose the courier service they want.
• It allows you to create a personalized branded returns portal and launch it on your website.
• Pick and pack orders efficiently with Starhipit’s pack and scan system.

Key Features

• Radaro offers seamless dispatch solutions and helps you track package locations
• You can send live tracking updates, SMS advice, and estimated delivery dates to shoppers
• Radaro lets you capture customer feedback after the successful completion of delivery through comments and ratings.
• Convey work orders and optimized delivery route updates to the driver’s device.

Key Features

• One of the key highlights of Urbantz is Smart route planning. Brands can move packages without any delays with their AI-powered route planner.
• It offers multi-carrier integration with a vast network of carriers that are easy to onboard.
• It has a mobile driver app to onboard, monitor, and manage drivers at every step of the order fulfillment process.
• Urbantz provides last-mile delivery visibility accompanied by predictive updates.

Key Features

• The courier software comes with an AI-enabled routing algorithm that has a 98% accuracy rate for delivery times.
• With DispatchTrack, you can interact with customers to automatically schedule and reschedule deliveries.
• It offers advanced planning tools to help brands simulate and design routes, determine areas of improvement, and more.
• It has tie-ups with Coca-Cola, Ferguson Enterprises, McCain Foods, Cargill, etc. 

Key Features

• To ensure end-to-end logistics support, Shipsy offers a unified tracking system alongside a transshipment tracing system that helps track shipments in real-time.
• It allows you to reschedule deliveries by changing the time, and address, and notifying the concerned personnel fulfilling the order.
• The automated order allocation system automatically maps consignments according to the truck’s capacity and delivery location.
• Shipsy offers an ePoD (Electronic proof of delivery) feature for drivers to upload digitized documents. This helps them authenticate successful deliveries for the brand.

Key Features

• Allows users to customize their routes based on orders for single and multiple days.
• It offers personalized delivery notifications to keep customers informed about their packages.
• It helps authenticate deliveries with proof of delivery documents
• The platform provides you with customized reports to measure delivery performances.

Key Features

• It offers excellent fleet management functionalities such as live ETAs and analytics to keep track of vehicles on the move.
• Its mobile application allows delivery personnel to capture photos and signatures for proof of delivery.
• You can collect customer feedback by sending surveys after service via mail and SMS.
• The Breadcrumbs feature allows you to see the difference between routes taken and the planned routes.

Key Features

• Users can manage their orders on a unified dashboard where they can oversee multiple couriers and adjust parameters.
• The platform offers personalized tracking alerts to customers and also enables them to choose their pick-up location during checkout.
• With Qapla’, you can automate messages through WhatsApp and SMS and achieve a 99% message open rate.
• To automate workflow, Qapla can connect your business with 200+ apps.