How Beyours is Enabling EDD For Their Customers With ClickPost

Perfect Prediction Needed

Expected Delivery Date (EDD) is the unsung hero that can make or break a customer's purchase decision. Surprisingly, a staggering 46% of shoppers steer clear of online stores that lack EDD predictions. But here's the catch: predicting EDD isn't as straightforward as it seems. It is influenced by factors like serviceability, carrier SLA, and even carrier performance – a tough nut to crack indeed.

For BeYours, mastering EDD prediction was a journey filled with hurdles. They grappled with configuring backend systems to automate EDD rules, striving for the perfect balance between accuracy and efficiency. The onboarding process with their EDD app was another challenge they faced head-on, knowing that a seamless experience from the get-go was paramount to customer satisfaction.

Visibility was crucial in BeYours' quest for EDD perfection. They understood that customers needed clear expectations, which meant ensuring the Expected Delivery Date was prominently displayed. But navigating pincode and COD serviceability issues added another layer of complexity to their endeavor.

Tossing in shipping rules to the EDD equation was yet another puzzle BeYours had to solve. Too long of an EDD risked abandoned carts, while a too-short estimate could lead to dissatisfaction and a flurry of return requests.

Flexible Rules & Configs

BeYours needed a flexible powerful EDD module for their PDP that could

1) Make accurate predictions

2) Be customised to suit their website

3) Be configured to automate EDD rules

Configurable & Customizable

ClickPost waved their digital wand for BeYours, conjuring up a bespoke EDD box perfectly attuned to the brand's website aesthetics. BeYours was able to place the EDD box anywhere and choose colors according to their brand theme. ClickPost also provided a configurable back-end kit to automate EDD rules and configure standard shipping configurations for Beyours.

Incredible Results…

.. Within a mere 24 hours, ClickPost worked its magic, transforming BeYours' customer experience by showcasing precise Expected Delivery Dates (EDD) right on the product detail page. The result? Not just a boost in customer satisfaction, but a remarkable surge in the add-to-cart rate, proving that when it comes to delighting customers, BeYours doesn't just meet expectations – they exceed them, in record time.

BeYours X ClickPost, accurate prediction for improved profitability & customer experience!