Why Plum Loves ClickPost
ClickPost's automated logistics product suite enhances efficiency, visibility, and profitability, helping businesses focus manpower where it is most needed.
Avg. Monthly Tracking Visits
Customers Alerted (SMS + Whatsapp)/Month
Order Status Visibility
What Plum was looking for
Plum was on the lookout for a logistics solutions provider who could help them take their shipping ops to the next level. They needed an easy-to-use, intuitive, comprehensive platform that offered accuracy, customisation capabilities & reliability.
Plum X ClickPost
What Rajat Mehra, Project Manager at Plum, has to say :
1.User-Friendly Interface: The user interface of the Clickpost order tracking system is incredibly intuitive and easy to navigate. It makes tracking my packages a breeze.
2. Real-Time Updates: I appreciate how Clickpost provides real-time updates on the status and location of my shipments. It's reassuring to know exactly where my packages are at all times.
3. Accurate Information: The tracking information provided by Clickpost has always been accurate. I've never encountered any discrepancies or delays in receiving updates.
4. Notifications: The email and SMS notifications for tracking updates are very convenient. They keep me informed without having to constantly check the website.
5. Customization: I like the customization options available, allowing me to set preferences for tracking notifications according to my needs.
6. Responsive Customer Support: On the rare occasions when I've had questions or needed assistance, your customer support team has been responsive and helpful.
7. Reliability: Clickpost's order tracking has played a crucial role in ensuring the timely delivery of my packages. I trust the service completely.
The Result?
Rajat says "Overall, I am highly satisfied with Clickpost's order tracking system. It has made my online shopping and shipping experience much smoother and stress-free. I want to commend your team for consistently delivering an outstanding service.
Thank you for providing such a valuable tool for tracking shipments. Keep up the excellent work!"
Hi Plum!
Founded in 2013 by IIT-ISB alum Shankar Prasad, Plum is India's pioneering 100% vegan beauty brand and offers a premium range of cruelty-free and non-toxic products in skincare, haircare, personal care, and makeup.
Plum focuses on creating value for People, the Planet, and Profit-sharing participants. With over 600 SKUs, Plum has built a loyal customer base online and offline, in 15 countries and over 350 towns and cities in India.
Committed to giving back, Plum supports the education of underprivileged girl children through Project Blackboard, contributing a portion of the proceeds from every product sold.
Website
https://plumgoodness.com
Industry
Skincare
Channel
eCommerce & Physical Stores
Solutions Used
Tracking & Notifications
Use Case
Accuracy in order status tracking & notification
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