Looking for EasyPost Competitors and Alternatives?

Top 10 Best EasyPost Competitors and Alternatives [2024 Updated List]

1. ClickPost

Overview: 

ClickPost is one of the leading SaaS platforms that provides end-to-end logistics support for ecommerce businesses worldwide. ClickPost automates several shipping processes to reduce the risk of human error and offer faster shipping. 

To help ecommerce businesses turn returns into a profitable attribute, ClickPost uses a self-serve returns portal. The Returns portal allows customers to easily initiate a returns request and asks them for feedback. This helps ecommerce businesses understand their customer base better and improve upon their services and products. It’s one of the best EasyPost competitors and alternatives in the ecommerce market.

Features:

• With ClickPost, businesses can ship with 150+ pre-integrated carriers, online marketplaces like Amazon, and selling channels like Shopify. 

• ClickPost's AI-driven recommendation engine can automatically allocate the best carriers for order delivery based on key metrics like prices, location, shipment type, etc.

• Pull and push APIs to ensure that order tracking updates are obtained from carriers and notified to customers in real-time via SMS, email, and WhatsApp.

• A responsive NDR Management System keeps track of delivery exceptions and gathers feedback from carriers and customers to reduce RTO%.

• Save time with shipping APIs that can handle order creation, AWB generation, and label printing with only a few clicks.

Pros: ClickPost can integrate with any carrier in just 1 day, so you can immediately start shipping with your favorite carrier.

Cons: ClickPost is built to handle higher order volumes and may not be well-placed for SMEs and SMBs.

2. Shippo 

Overview: 

Shippo is a logistics shipping software that provides multi-carrier shipping options to ecommerce businesses. It is headquartered in San Francisco, United States, and has significant operations throughout the country. Shippo came into being in 2013 and has since then provided quality shipping services to online shoppers.

Features:

• Integrate with 85+ carriers and reach newer markets through several marketplaces and selling channels.

• Print return shipping labels for quick and easy returns management.

• Let customers track orders through a fully branded tracking page and send order updates through branded notifications.

• Never get a wrong delivery address with Shippo’s address validation data that only accepts correct addresses. 

• Upload CSV files for order data to eliminate the chance of entering wrong information on packing slips.

Pros: Find the cheapest shipping carriers for order delivery with Shippo's discounted shipping rates.

Cons: Marked-up prices, hidden charges, and customer support are major pain points of Shippo clients.

3. ShipStation 

Overview:

ShipStation is a US-based shipping software that helps ecommerce businesses improve their post-purchase customer experience. It also provides complete order and inventory management services to global companies at discounted rates. It can be a great alternative to EasyPost.

Features:

• Ecommerce businesses can connect with 70+ local and international carriers as well as several storefronts and selling channels,

• Manage inventory, set alerts for depleting stocks, and synchronize inventory across all your stores from a single dashboard.

• Provide live order tracking through a branded tracking portal.

• Add inventory location of certain products on their packing slips to help courier agents find an order faster.

• Customers can place return requests on their own from ShipStation;’s returns page.

Pros: ShipStation is ideal for proper inventory management and clubbing orders together for better order management.

Cons: The ShipStation software can encounter glitches while working, and technical support is lacking in most cases.

4. ParcelPerform 

Overview: 

ParcelPerform is a US-based parcel tracking and shipping software. It helps ecommerce businesses streamline their shipping operations with the help of 600+ carrier integrations. In addition, ParcelPerform is sensitive to customer grievances and features a customer service toolkit to manage customer queries without delay. 

Features:

• Increase brand loyalty with a branded tracking page for customers and get immense cross-selling opportunities

• Measure overall shipping performance and improve your customer experience with detailed analytics reports.

• Save time and money with advanced order management features.

• ParcelPerform has 3 shipping plans for ecommerce businesses. A 14-day free trial pack with no upper limit shipping or features. A starter pack for small businesses with USD 0.04 per order. And an Enterprise Pack for enterprise-grade businesses.

Pros: Reduce WISMO calls with ParcelPerform's brilliant customer support team.

Cons: The ParcelPerform platform is prone to glitches and bugs that may cause hindrance in fast shipping.

5. Narvar 

Overview: 

Narvar is a top-rated post-purchase customer experience management software. It works to provide customers with a smooth after-sales experience. It is trusted by some of the best names in the industry and provides both online and in-store shopping options. Brands looking for EasyPost competitors and alternatives can easily choose Narvar for their operations. Asian brands, however, will have to look for Narvar alternatives because it is not operational in those regions. 

Features:

• Connect seamlessly with 300+ integrated carriers, ERPs, selling channels, marketplaces, and storefronts.

• Deliver on your promise with accurate delivery date estimation via a next-gen predictive analysis tool.

• Make returns convenient with a flexible returns and exchanges feature that lets you set different rules for returns based on location, type of order, and more.

Pros: Narvar gives ecommerce businesses numerous options for customizing their shipping and delivery preferences.

Cons: Narvar's biggest drawback is that it does not give order status notifications to customers in real-time.

6. WeSupplyLabs 

Overview: 

WeSupplyLabs partners with eCommerce companies to power their shipping operations and increase conversion rates and boost sales. This SaaS-based platform reduces the need for human intervention and speeds up the shipping processes with logistics automation.

Features:

• Grow your business and ship across the globe with 100+ carrier partners and import order data from selling channels, eCommerce platforms, and online storefronts onto a unified dashboard.

• Let customers decide how to choose their order pickup location with curbside and in-store deliveries.

• Eliminate WISMO calls with live order tracking and handle returns cost-effectively with a self-serve returns portal.

Pros: WeSupplyLabs scores very high in order fulfillment, customer satisfaction, and overall after-sales experience.

Cons: Onboarding and integration with carriers are incredibly time-consuming.

7. EasyShip

Overview: 

EasyShip is an end-to-end logistics and shipping management software that is most suitable for growing ecommerce businesses because of its highly discounted shipping rates. EasyShip also provides fulfillment services like warehouse and inventory management.

Features:

• Reach your customers anywhere in the world with 250+ global carrier integrations and scale-up effortlessly.

• Sit back, relax and allow EasyShip to handle all customs, duties, and taxes on international order delivery.

• Let your customers track where their orders are and send branded order tracking messages to customers on their phones and emails.

Pros: EasyShip has an easy-to-use platform with a user-friendly interface that efficiently handles all shipping mechanisms.

Cons: This platform is not conducive to handling very high order volumes. This makes EasyShip an excellent choice for small and medium-sized businesses. 

8. Convey 

Overview: 

Convey is a global delivery and shipment management software that seeks to improve the post-purchase customer experience brands offer. With Convey, ecommerce businesses can solve order issues faster, provide shipment visibility and manage orders efficiently. It is based out of the United States and has a significant delivery network within the country.

Features:

• Create various touchpoints across the shipping procedure to ensure carriers keep you updated on order statuses so that you can relay that message to your customers without any delay.

• Get access to a wide range of carriers and selling channels with Convey's vast distribution network.

• Sort out last-mile delivery issues with predictive delivery data that reflects near-accurate EDDs at checkout.

• View and manage orders from various stores at a single place with Convey's platform. Edit, delete, split, or club orders together for one-stop delivery.

• Consolidate all your shipping processes under one roof and help customer support teams solve consumer queries better.

Pros: A consolidated workflow allows customer support teams to act faster and handle customer queries without skipping a beat.

Cons: Lack of branded services or NDR Management can put off established ecommerce businesses looking to enhance brand loyalty and post-purchase customer experience.

9. MetaPack

Overview:

MetaPack is a UK-based shipping management and logistics software company with operations all across the globe. They provide delivery management solutions to ecommerce companies and platforms. It is one of the best competitor and alternative to EasyPost in terms of ecommerce fulfillment, and last mile delivery.

Features:

• MetaPack integrates with 400+ global shipping carriers to provide the fastest shipping services to domestic and international locations.

• It can accurately predict delivery dates accurately on the checkout page. It also features a countdown timer on the checkout page to hasten buyers.

• Create a fully-customised branded tracking page with your brand messaging and increase sales with cross-selling panels.

Pros: MetaPack responds to support tickets very fast. It has next to no downtime. Very reliable software.

Cons: Integrating with shipping carriers or platforms can be time-consuming.

10. parcelLab

Overview:

parcelLab is a post-purchase customer experience management software that drives sales through better logistics solutions. They have 4 offices in major cities like Munich, Paris, London and Boston, from where they offer fulfillment and supply chan management services. They help over 500 brands achieve their vision with premier shipping features.

Features:

• parcelLab uses real-time data to provide detailed analytical reports on shipping and carrier performance. It also helps decide better routes based on weather and road conditions and more.

• Your online store will get access to 150+ shipping carriers worldwide. All communications with your carrier will happen in rela-time over shipping APIs.

• Integrations and onboarding with shopping carts and marketplaces are instantaneous. 

Pros: You can book a demo with parcelLab anyday to know more about their shipping platform and services.

Cons: Customers find the layout and design less than satisfactory.

How to Choose the Best EasyPost Competitor and Alternative for your Ecommerce Business

1) Price of the Shipping Management Software

Price of a logistics software is one of the biggest criteria for selection, specially when you’re looking for EasyPost competitors and alternatives. Your chosen alternative must either provide you services at a cheaper rate than EasyPost or offer more substantial logistics and fullfillment services. Always taalk to your provider to sort out hidden charges, extra costs, and add-on services.

2) Deliverable Areas and Order Capacity

The number of locations your chosen transportation management software delivers to is crucial for your business. Whether you are aiming at an international or domestic audience, be sure to ask about specific delivery locations and zones. This is also a good time to talk about days of operations and any restricted areas they do not deliver to.

3) International Delivery 

International delivery is a must-have feature for any online business looking for EasyShip alternatives and competitors. This is especially true if you already have an international client base. But even if you don’t, we suggest you choose a supply chain management software that can help you sell internationally because most businesses tend to diversify over the years.

4) Types of Payment Methods

The more options you offer your customers, the better. Purchase abandonment in shoppers mainly happens due to lack of payment options. If your customers don’t find their preferred payment method in the checkout page, they are likely to shop elsewhere. Try to offer as many options as possible - credit/debit transactions, PayPal, RazorPay, bank transfers, COD and more.

5) Technical and Customer Support

Whether it’s for technical help to solve software glitches or to address customer queries, every SaaS logistics company must have a customer support team. Also enquire if your preferred software vendor also offers live chat features to effectively handle queries at a faster speed.

6) Use of Advanced Technology

To provide the fastest delivery using intelligent logistics systems an EasyPost alternative must make use of the best technology available. Be it route mapping, communication over APIs, real-time tracking, etc., everything requires machine learning and advanced AI. Such a software can help you achieve your shipping goals faster.

7) Modes of Delivery

The ecommerce delivery market is flooded with expedited delivery options like hyperlocal delivery, 24-hour delivery, next day delivery, scheduled delivery, on-demand delivery and much more. 

All of these delivery services aim to offer the fastest shipping and provide the greatest comfort to customers. If you want to stay afloat in today’s competitive market, you need to offer your customers the best service you can.