Enhance D2C Shipping Experiences with ClickPost

Drive repeat purchases and boost customer experiences through end-to-end shipment visibility with ClickPost’s D2C module

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400+ D2C brands trust ClickPost globally

Why D2C Brands Choose ClickPost

Scalable Tech

We know D2C brands are looking at rapid growth on digital platforms and offline stores. ClickPost’s smart logistics support this transformation without adding any pressure to your existing operations.

Industry Experience

We have improved shipping operations, visibility, and RTO% of many D2C brands. ClickPost helps businesses expand their business and cater to more shoppers through many of its marketplace integrations and an omnichannel approach.

Exceptional Support

ClickPost offers high support TAT for issue resolution because we understand the fast-paced and challenging environment D2C brands work in. Our support teams work relentlessly to give you a smooth experience from onboarding to fulfillment.

Focus on CX

Customer experience is everything for us. Our white-labeled tracking pages, notifications, and EDDs help create an end-to-end, engaging, branded experience for your customers.

Essential Features for D2C Success

EDD

Boost Add-to-Cart% and lower customer drop-off rates with accurate estimated delivery dates.

Tracking

Real-time shipment tracking slashes RTOs by 20% and WISMOs by 80%.

NDR/NPR

Reduce logistics costs by 30% and improve customer response rates to failed deliveries.

Returns Pro

Improve post-purchase customer experience and increase return-to-exchange rates by 30%.

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A Glimpse of How ClickPost Has Impacted D2C Brands

Customer Delight, Manager

ClickPost Returns Pro has made our returns process smooth. Love the tracking experience and NDR management. We can rely on the ClickPost team to resolve any issues we face or even help with additional feature requests. They understand the requirements and fix everything quickly. It makes the user experience great!

Extremely satisfied with ClickPost’s modules. The onboarding team has been especially supportive and easy to communicate with.

Shadil Khan, Product Manager

ClickPost provides ease of use with the addition of several logistics partners. It is very easy to track reverse shipments via ClickPost.

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Mastering Challenges in the D2C Landscape

What sets a D2C brand apart, more than its product range, is how it engages with its customers. To build a brand image and create a loyal customer base, D2C companies must focus on curating an amazing customer experience. This includes branded communication, real-time shipment tracking, accurate EDD projection, white-labeled notifications, and gathering customer feedback. With the above sorted, brands can grow through other channels like physical stores and marketplaces while providing an omnichannel experience to their shoppers.

Proven results across D2C industry

Leading enterprises throughout the world have achieved significant results with ClickPost

80%

Decrease in
WISMO queries

45%

Improvement in Customer NPS

33%

Convert returns into exchanges

Industry Leaders Love These Solutions

CLICKPOST

Multi-carrier integration

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Order tracking notifications

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Automated Carrier allocation

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Estimated Delivery Date Predictor

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B2B/MPS shipping solutions

CLICKPOST

COD Orders Management

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Reports & analytics

CLICKPOST

Easy Shipment tracking

CLICKPOST

Returns Pro- exchanges

CLICKPOST

Shopify Return App

450+

Customers

500+

Pre-integrated Carriers

50M+

Shipments Processed monthly

30+

Operational Countries

50+

Partners

Top-notch security certifications

SOC 2

SOC 2 standards for worry-free data security

GDPR

Compliant with data security & privacy

ISO 27001

Internationally certified for information security

ISO 27701

Utmost user privacy for safety of users

FAQs

How does ClickPost help in improving customer experience for D2C companies?

ClickPost is a SaaS platform designed to boost the post-purchase experience of customers. Some of its features that help improve CX are - branded order tracking notifications, estimated delivery dates on product display, checkout, and tracking pages, a white-labeled tracking portal, and customizable tracking notifications.

Does ClickPost help in both returns and exchange management?

Yes, ClickPost’s Returns Pro, assists brands in managing returns and exchanges. It offers customers a self-serve return portal where they can initiate returns/exchanges while citing reasons for the same. In exchange, customers can choose a different size or color of the same product or opt for a completely different item.

Can ClickPost help D2C brands provide an omnichannel experience for their customers?

Yes, ClickPost supports omnichannel management and can help you deliver an all-round omnichannel experience to your customers. Please connect with us to know more.

Enhance D2C Shipping Experiences with ClickPost

400+ D2C brands trust ClickPost globally

Why D2C Brands Choose ClickPost

Scalable Tech

Industry Experience

Exceptional Support

Focus on CX

Essential Features for D2C Success

Boost Add-to-Cart% and lower customer drop-off rates with accurate estimated delivery dates.

Real-time shipment tracking slashes RTOs by 20% and WISMOs by 80%.

Reduce logistics costs by 30% and improve customer response rates to failed deliveries.

Improve post-purchase customer experience and increase return-to-exchange rates by 30%.

A Glimpse of How ClickPost Has Impacted D2C Brands

Mastering Challenges in the D2C Landscape

Proven results across D2C industry

Leading enterprises throughout the world have achieved significant results with ClickPost

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Industry Leaders Love These Solutions

Multi-carrier integration

Order tracking notifications

Automated Carrier allocation

Estimated Delivery Date Predictor

B2B/MPS shipping solutions

COD Orders Management

Reports & analytics

Easy Shipment tracking

Returns Pro- exchanges

Shopify Return App

Top-notch security certifications

SOC 2

GDPR

ISO 27001

ISO 27701

FAQs

How does ClickPost help in improving customer experience for D2C companies?

Does ClickPost help in both returns and exchange management?

Can ClickPost help D2C brands provide an omnichannel experience for their customers?

Wondering where we can take your business?Let's figure out together.