An Unbiased Comparison of ParcelPerform and Its Competitors
Parameters
|
ParcelPerform
|
ClickPost
|
Shippo | ShipStation | WeSupplyLabs | Narvar |
Branded Tracking Page
|
Intermediate
|
Advanced
|
Intermediate
|
Basic
|
Basic
|
Advanced
|
Cross selling during tracking
|
Basic
|
Advanced
|
Intermediate
|
Intermediate
|
Intermediate
|
Basic
|
Tracking updates to customers
|
Email, SMS, Webhooks
|
SMS, WhatsApp, Email
|
Email
|
Email, SMS
|
Email, SMS
|
SMS, WhatsApp, Email
|
Returns Management
|
No
|
Advanced
|
No
|
Intermediate
|
Intermediate
|
Intermediate
|
Shipping Delay Management
|
No
|
Advanced
|
No
|
No
|
No
|
Basic
|
Integrated tracking dashboard
|
No
|
Yes
|
No
|
Yes
|
No
|
Yes
|
Failed deliveries Management
|
No
|
Yes
|
No
|
No
|
No
|
No
|
Provides shipping rates
|
No
|
No
|
Yes
|
Yes
|
No
|
No
|
Analytics
|
Yes
|
Yes
|
No
|
No
|
Yes
|
Yes
|
Delivery Date Prediction
|
No
|
Yes
|
No
|
No
|
Yes
|
Yes
|
Multi-carrier integration
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Top 8 Best ParcelPerform Competitors and Alternatives [2025 Updated List]
1) ClickPost
Overview:
ClickPost is a global ecommerce shipping software. It provides a wide array of vital shipping services that improve the post-purchase customer experience.
Features:
-
150+ carrier integrations, as well as selling channel and marketplace integrations.
-
Unified and uniform dashboard for managing all orders in accordance with a carrier, order status and other important metrics.
-
Create orders, generate AWB, print shipping labels and allocate orders using a single API integration.
-
Keep customers informed with automated real-time order tracking updates powered by dual API integrations through Email, SMS, and Whatsapp, as well as a branded tracking page.
-
Automatically categorize and quickly resolve delivery and shipping exceptions using a customer-interactive NDR management protocol.
-
Receive regular analytics reports customized to include metrics and time periods of your preference.
Pros: ClickPost provides the fastest live integrations with carriers and storefronts, and its platform is extremely user-friendly.
Cons: ClickPost is most suited for ecommerce businesses with larger order volumes and not SMBs.
2. Shippo
Overview:
Shippo is a shipping automation software based out of San Francisco that provides a multi-carrier shipping platform to e-commerce businesses. Shippo and its competitors can also help you reach out to a wider audience through its vast delivery network. It also provides comprehensive tracking services to online stores that allows them to provide real-time order tracking updates to customers on their phones and via emails.
Features:
-
85+ carrier and selling channels integrations
-
Access comparative shipping rates and discounted shipping rates after the delivery address has been validated.
-
Automate shipping label creation with customs clearance assistance for current and new orders.
-
Display ETA and send customers package tracking updates via email and branded tracking page
Pros: Shippo is known for its easy onboarding process and low shipping rates
Cons: With Shippo, hidden charges and fees may become an issue and support services are minimal.
3. ShipStation
Overview:
Shipstation is a supply chain management software that helps sync inventories across multiple channels and promotes your brand. ShipStation provides branding services like a whitelabeled branded tracking page that enables customers to track their orders while also offering opportunities of cross-sales.
It integrates with several ERPs and some of the best ecommerce shipping companies in the US like FedEx, USPS, UPS, etc. Unfortunately though, ShipStation does not have any free pricing plan. But you can check out some of the ShipStation alternatives for similar features at a lower cost.
Features:
-
70+ carrier, selling channel, and ecommerce partner integrations.
-
With synchronized inventory management, you can receive regular stock reports and appraisals.
-
Shipping label generation can be done in mass or at discounted shipping rates.
-
In addition to a branded tracking page, you can also create brand-specific prepaid shipping labels, tracking updates and return portals.
Pros: ShipStation is well-equipped to enable top-notch inventory management and streamlined shipping.
Cons: Numerous bugs and glitches have been encountered in the platform without adequate tech support.
4. WeSupplyLabs
Overview:
WeSupplyLabs is a Philadelphia-based shipping management platform that provides backend support and automation for shipping operations. It is widely popular with some of the best e-commerce companies in the United States as its clients. WeSupplyLabs improves the post-purchase customer experience with constant customer support, predictive delivery dates, on-time delivery and returns management. It also provides a 14-day free trial and allows you to book a free demo right on their website.
Features:
-
100+ carriers and other ecommerce platform integrations.
-
Estimated Delivery Dates are displayed and order tracking notifications are automatically sent to customers.
-
Branded tracking page and returns portal made available on ecommerce platforms
-
Gives customers the options for curbside pickup and store pickups
Pros: WeSupplyLabs has a reputation for enhancing customer experience
Cons: Integrating with couriers through WeSupplyLabs is a slow process.
5. Narvar
Overview:
Narvar is a leading ecommerce logistics platform operating in the US. It aids ecommerce businesses in creating a better post-purchase experience for customers. Narvar has recently partnered with Lumi to up its post-purchase customer experience management. Among the many services offered by Narvar, its Concierge service is probably the best because it allows customers to return or pickup items from a physical store near their vicinity. But the absence of real-time order tracking updates is seen by a downside by many store owners. in that case, one of the Narvar alternatives can help.
Features:
-
350+ carrier and ecommerce platform integrations
-
Sends automatic package tracking notifications to customers and displays them on a branded tracking page.
-
Enables quick returns and exchanges through a customized returns portal.
-
Provides regular analytics reports.
-
Offers a Concierge service that enables easier pickups and drop-offs
Pros: Narvar offers a greater number of customisable services for shipping
Cons: Order tracking updates are sometimes delayed or slow with Narvar
6. Convey
Overview:
Convey (now Project44) operates across the US as a shipping experience management solution for ecommerce businesses, offering data reports and tracking. It helps boost conversion rates and provides transparency across your shipping network.
With Convey and its alternatives store owners get access to detailed shipping reports to understand which parts of their service or product customers like best and which areas can be improved. The analytics reports can also be customised to get a deeper view of any aspect of the shipping. process.
Features:
-
Integrations with ecommerce partners for sharing order data
-
Estimated Delivery Dates displayed to customers on ecommerce platform
-
Automated tracking updates are sent to customers notifying them of order statuses
-
Receive regular data analytics reports to improve shipping operations.
Pros: There is a clear improvement in customer responsiveness with Convey
Cons: Shipping exceptions management is not carried out by Convey, nor are any branding services offered.
7. EasyShip
Overview:
EasyShip is a cloud-based SaaS company that helps ecommerce businesses in the US improve tracking and shipping speeds.
Features:
-
250+ global carrier and ecommerce support platform integrations
-
Compare shipping rates and discounts to select the best carrier for each order.
-
Checkout conversions can be enhanced with the help of dynamic checkout rates.
-
Order tracking, shipping label generation and pickup arrangements can be handled from a single dashboard.
Pros: EasyShip has a user-friendly interface and is easily navigated
Cons: There are numerous technical issues experienced by enterprises when using EasyShip
8. AfterShip
Overview:
AfterShip is a Hong-Kong based company that enables worldwide shipping and tracking services via an order management platform.
Features:
-
400+ global carrier and ecommerce partners like selling channels and virtual marketplace integrations.
-
Fast package tracking and order tracking notifications shared directly with customers.
-
Branded tracking page with order updates displayed on the ecommerce platform
-
Receive regular reports to improve post-purchase experience
Pros: Proactive communications to customers with order tracking updates are easier with AfterShip.
Cons: AfterShip does not provide sufficient tech support for frequently occurring glitches. Many other AfterShip alternatives provide far more support during the technical onboarding.
When Do Companies Need To Shift From ParcelPerform to ClickPost
Smart Selection of Carriers
ClickPost allocates carriers for every order based on varied metrics of carriers, including RTO%, exceptions and overall performance.
Real-Time Tracking Speed
ClickPost makes use of dual API integrations to ensure all order tracking updates are passed to you and your customers in real-time
Manage Shipping Exceptions
With ClickPost’s exceptions workflow, you can auto-resolve failed deliveries, delivery delays and other shipping exceptions
24/7 Tech Support on Standby
ClickPost’s software lets you go-live fast and gives you access to around-the-clock tech support for the fastest query resolutions.
Superior Returns Management
The Returns Portal offered by ClickPost lets you configure a wider range of rules and metrics for dealing with returns and exchanges
Greatest Value for Money
With ClickPost, you can pick and choose from a wide range of services to get the best price and then customise your experience
FAQs on ParcelPerform And Its Competitors & Alternatives
1. Which is the best ParcelPerform Alternative?
Answer: ParcelPerform is an eCommerce logistics data toolkit that provides insights on optimizing shipping operations. The leading ParcelPerform competitors for shipping management are 1) ClickPost, 2) Aftership, 3) Shippo, 4) ShipStation, 5) Convey and 6) Narvar. Some of them are more cost-effective shipping platforms like Shippo. Others like ClickPost make sure you provide the best shipping, post-purchase, and last-mile delivery experience for your customers.
2. How to choose the best ParcelPerform Competitor ?
Answer: There are various competitors to ParcelPerform that offer effective solutions. Simply consider these four crucial criteria before choosing the best one. Shipping software’s Serviceability, which implies it operates in the requisite areas and can handle your order volume.
Next, consider the logistics services available and whether they’ll assist you rightly. Remember, different multicarrier integration platforms specialize in different areas. The visibility provided by the shipping management software is the third crucial factor to consider.
It ensures real-time tracking and automated status notifications to the customers. Finally, there's the cost. The platform's price should take into account the potential benefits of the platform's mix of services.
3. What Is ParcelPerform?
Answer: ParcelPerform is an ecommerce logistics platform that enables you to maintain independence with your carriers. It is a logistics data toolkit that provides insights on the improvement of customer experience. ParcelPerform allows ecommerce businesses to integrate with 600+ carriers and other partners. Through ParcelPerform, you can manage and track orders, respond to customer queries quickly and optimize your shipping operations.
4. Which is the best ParcelPerform alternative?
Answer: ParcelPerform provides services related to order management, tracking and customer communications. There are numerous alternatives to ParcelPerform that provide additional services. Some may provide more cost-effective shipping solutions. Others ensure you give customers the best shipping, post-purchase and last-mile delivery experience. The leading ParcelPerform competitors for logistics intelligence and shipping management are ClickPost, Aftership, Shippo, ShipStation, Narvar and Convey.
5. What are the criteria for selecting the best ParcelPerform alternative?
Answer: ParcelPerform has numerous competitors that make viable alternatives. To select the best one, just consider these 4 key criteria.
First is the serviceability of the logistics platform. This means you need to ensure that the platform operates in the requisite areas and handles your volume of orders.
Next, you need to take a good long look at the shipping services offered and whether or not they help you meet your goals. Different multicarrier integration platforms have various areas of specialization.
The third important thing to be considered is the visibility offered by the shipping management software. This software make use of different technological advancement to track orders. Real-time tracking and automated status notifications to customers are a must-have.
The last thing you need to consider is what your budget is and whether the cost of the platform fits into that. This budget should take into account potential benefits from the combination of services provided.
6. How do you track an order with ParcelPerform?
Answer: After integrating with ParcelPerform, you can track orders with ParcelPerform by entering the Parcel ID on the homepage. The parcel ID is the unique identification number given to each order via the AWB at the time of order creation.
7. Why do people shift from ParcelPerform to other alternatives?
Answer: Ecommerce businesses typically shift from ParcelPerform to other alternatives when the goals of the business shift. Some alternatives to ParcelPerform give you greater opportunities to reduce operational costs through shipping exceptions management, RTO reduction and other specialized post-purchase and shipping services.
8. When should I start looking for ParcelPerform alternatives?
Answer: The ideal time to start looking for ParcelPerform alternatives is when you’re trying to scale up your ecommerce business in a holistic manner. At this point of time, fulfillment is no longer your main priority. Providing a brandable post-purchase experience and increasing your profitability become of greater importance. At this point, a wider array of shipping and delivery services are required to enhance customer experience and brand loyalty.
Related Posts:-
Software | Founded in | Headquarter | Founder | Employees | Location Served | Revenue |
ClickPost | 2015 | India | Naman Vijay, Prashant Gupta | 100+ | U.S.A, UK, IN, CN, AU, JP. | $2.4M |
Shippo | 2013 | U.S.A | Laura Behrens Wu Simon Kreuz Max Diez | 260+ | U.S.A | $64.4M |
ShipStation | 2011 | Austin, Texas | Jason Hodges, Byron Weir | 270+ | U.S., CN, AU, and UK | $39.9M |
WeSupplyLabs | 2008 | Pennsylvania, US | Dragos Rus, Virgil Ghic | 50 | US, UK, IN, JP | N/A |
Narvar | 2012 | San Mateo, CA | Amit Sharma | 312 | NA, EU IN | $38.6M |
Convey | 2013 | Austin,TX | Carson Krieg, Jenny Bebout, Dan Bebout, Rob Taylor | 100 | US, UK, IN, JP | $14.5M |
Easyship | 2014 | New York, US | Tommaso Tamburnotti, Augustin Ceyrac | 130+ |
AU,CN,FR,GE,HK,NE,SP,U.S.A |
$18.1M |
Aftership | 2011 | Hong Kong | Teddy Chan, Andrew Chan | 120+ | United States, United Kingdom, India, Japan | $7.5M |