About First Call
First Call is a carrier that specializes in designing optimized supply chain workflows. Founded in 2005, First Call Logistics (also known as FCL) provides delivery services in the United States. The delivery network of this carrier allows it to cater to numerous brands across multiple industries. The most prominent sectors served are food & beverage, construction, and healthcare.
A major service offered by First Call is temperature-controlled transportation. This enables you to ship perishable goods safely across the country. You can also avail expedited freight services as well as shipment of oversized/heavy goods, hazardous materials, high value orders, and bulk deliveries.
In fact, there are a wide variety of multimodal transportation solutions offered by FCL. These include flatbed and dry van truckloads as well as carefully selected drop trailers. It also provides drayage solutions, ensuring safe and secure transport over short distances and between other modes of transport.
FCL is also a leader in cross-border shipping solutions, offering multilingual experts for shipments between US, Mexico, and Canada. All across the continent of North America, First Call provides customized shipping solutions including express deliveries.
First Call has also gained popularity for its priority customer care options. It offers a one-on-one support system which connects each brand with their own individual customer support representative. This ensures you receive faster resolutions and great results.
Cloud-computing technology remains at the center of this widespread network. First Call offers a fully integrated range of systems, with API integrations and EDI connectivity. This is spread across both a Transportation Management System(TMS) and a Warehouse Management System(WMS). The WMS operates with the help of warehouses situated in Texas, Kentucky, and Indiana.
The TMS provides end-to-end visibility for both you and your customers, via a user portal. This means that this carrier provides regular tracking updates on all orders in transit. ClickPost has a shipping API integration with First Call that allows you to access the carrier’s shipping services with ease and receive tracking updates in real-time.
