Table Of Contents
Shipping services
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Same-day/ Next-day delivery
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2-hour delivery
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International freight services
Special services
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Warehousing and fulfillment services
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Returns solutions for reverse logistics
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Multiple modes of payment collection
Technology services
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Order Management systems and dashboard
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Omnichannel fulfillment support
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Order Tracking and Notifications
About Singapore Post
Singapore Post is the official postal service that provides holistic shipping and fulfillment solutions to businesses and individuals in the Singapore region. The company offers logistics services for domestic and international freight services and ecommerce solutions that provide better order management and delivery speed in the country. The company focuses on a sustainable fulfillment process to cater to the needs of the ecommerce and retail sectors.
The Postal service was originally founded in 1819 but was named Singapore Post in 1992. Currently, the company has 57 post offices, one self-service post office, 299 SAMs (Self-service, automated machines), and 40 postal agencies that form the supply chain of Singapore Post. Other than the postal service of Singapore, the company has various holdings and courier companies that give it access to 17 markets.
One of the fastest postal services across the globe, the quickest delivery the carrier can make is within 2 hours. Other than Singapore Post does provide other standard express options like Next-day and same-day deliveries. The company has a logistics arm that offers affordable and sustainable freight options to retail and ecommerce businesses in the region.
Apart from catering to the shipping needs of the region, the company also provides warehousing and fulfillment services for ecommerce businesses to make it easier for them set up their order fulfillment supply chain. With the technology access available to the postal service, Singapore Post allows retailers to collect payments from their customers through multiple modes, including cash-on-delivery and PayPal. You can even access order management systems to create a smoother delivery process.
The company has several holdings that offer 4PL and fulfillment services in the Asia Pacific, South East Asia, and Australian regions. These subsidiaries focus on creating a smoother supply chain for the international shipping services of Singapore Post. The company has started a new initiative where it provides sustainable yet safe packaging for your items to reduce your carbon footprint.
Understanding the need of the retail sector, Singapore Post services allow businesses to adopt the Omnichannel Fulfilment strategy quickly. The company provides returns management solutions with free Return-to-sender services. The tracking and order management dashboards make shipping and managing your shipments easier with the carrier. ClickPost has an API Integration with Singapore Post that allows you access the carrier services along with other value-added services like NDR and Returns management.
FAQs about Singapore Post
1) Does Singapore Post cover lost shipments?
Singapore Post is the official postal service of Singapore. Therefore, it is bound under the Universal Postal Union regulations. Under these regulations, the carrier has to cover either 150 Singaporean dollars or the declared value of the item, whichever is lower.
2) How long does Singapore Post take to deliver?
Singapore offers standard and express services to its customers. You can opt for same-day, next-day, or 2-hour delivery if you are on a strict deadline. A standard shipment will take about two business days to deliver the parcel.
API | Description |
Manifestation and shipping label generation API: |
Create order on Courier Partner, fetch waybill and shipping label and place pickup request |
Track Shipment API: | Track your singapore post shipment using AWB and Courier Partner |
Cancellation API | Cancel shipment manifested on Courier Partner for faster returns |
EDD API: | Show estimated delivery date for shipments on the order checkout page |
NDR Action update: | Updates the after NDR action directly on courier company’s database |
Return Web-hooks: | Track your return shipment using AWB and Courier Partner using web-hooks |
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