All-in-one logistics management platform for enterprises
Using data-driven intelligence to deliver incredible post-purchase experience to your customers
450+ brands trust ClickPost globally
The Most Comprehensive Logistics Management Platform
Empower your customers to track their shipment via your branded tracking page & improve post-purchase experience
Our branded tracking page is mobile optimized and helps you generate >2% additional sales via product tiles. Your in-house team, as well as your customers, will have complete visibility of the shipment via ClickPost's dashboard.
Keep your customers in the loop.
Send white-labeled notifications and reduce WISMO (Where-is-my-order) queries
The Notification module allows you to send timely notifications to your customers across multiple platforms detailing 50+ events occurring during the order journey. Keep them notified right from when the order is placed till it is delivered.
Pre-integrated with 500+ carriers.
Go live with any carrier within a day.
Automate your logistics operations.
With the wide range of carrier integrations available on ClickPost, you can onboard carriers easily. Not just this, automate your operations using various APIs- order creation API, label generation API, Cancellation API, and so on.
Allocate the perfect carrier for every shipment by setting up custom rules. Use our ML-based engine for better results.
ML-Powered Recommendation Engine: Assign weightage to various parameters for allocation of the best carrier for each shipment, utilizing past shipment data. Used Fixed and Custom Rules that let you define any carrier allocation metrics of your choice.
Convert 33% returns into exchanges. Branded UI for accepting returns & exchanges. Allow site-wide exchanges to customers.
Retain customers by offering them returns & exchanges option with each order. Notify customers of their refund progress via branded notifications.
Manage COD(Cash-on-delivery) orders effortlessly
Convert ~10% of your COD orders to Prepaid
Reduce RTO% by nudging Customers to choose a prepaid option
Reconcile accounts for all your COD (Cash-on-delivery) orders easily with ClickPost and drive up prepaid orders by offering a discount to customers with COD order conversions.
Display EDD (Estimated-Delivery-Date) to your customers on PDP (Product-display-page) via various methods.
Achieve >90% accuracy.
Choose any way to show your cutomers the EDD of their order - Includes: Carrier EDD, Defined SLA EDD, or ClickPost EDD. Achieve the highest accuracy by opting for our ML-based EDD model.
Capture Customer Feedback over failed deliveries & failed pickups via various channels.
Reduce RTO rate by 25% and improve customer response.
Get a comprehensive NDR/NPR dashboard for your CS team. Reduce RTO (Return-to-origin) rate even further by defining custom NDR (Non-delivery-report) journeys.
Manage your PTL & LTL shipments seamlessly
Track carriers’ performance and shipment statuses
Collect POD & Automate other processes via APIs.
Get a comprehensive tracking dashboard to track all your PTL (Partial-truck-load) and LTL (Less-than-Truck load) shipments easily. Schedule notifications for delivery appointments with carriers.
30+ comprehensive reports for all teams
Complete analysis of your logistics operations within a single platform.
Get three types of insights for all your business needs - Logistics Insights, Marketing Insights, and Platform insights. Trigger reports to your Email ID anytime or schedule them periodically, on a recurring basis, per your requirement.
Results achieved by ClickPost users
RTO
(Return-to-origin)
reduced
Reduction in WISMO
(Where-is-my-order)
queries
Returns
converted into
exchanges
NPS Score
Improvement
We are present across all industries throughout the world
Leaders from various verticals trust us!
ClickPost reduced the time for integrating with all our courier partners which has positively impacted our business. Their reporting is top-notch: Great NDR dashboard and IVR features available. Logistics handling was one of the major problems which ClickPost helped us solve instantaneously. Three things we really like about ClickPost are: Product which has readymade integrations with all courier partners, Support team, Quick TAT for any and all queries.
ClickPost is helping us solve end-to-end Logistics issues. It is simply a great product. We have complete control over our logistics management now. ClickPost has streamlined our integrations with multiple carriers. It also helps us with courier allocation, returns management and NDR management. With features like Return Management we are able to provide better consumer experience. The onboarding process was hassle free with continuous help from CP team. There is constant support and prompt response when solving issues from their CSM team.
Overall, our experience has been gratifying.
"One of the top notch shipment tracking software solution currently available!''
ClickPost enables us to effortlessly monitor our shipments with exceptional precision. Furthermore, it's formidable control tower feature make handling shipping exception a breeze. Thanks to Clickpost, our customers are highly satisfied with the shipment tracking resulting in a significant reduction in enquires. We extend our commendations to the clickpost team for their outstanding work!"
Seamless Integrations to Scale Your Business
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500+ Multi-Carrier Integrations
Pre-integrated carriers. Go live within a day.
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30+ Communication Gateways
Send notifications via Email, WhatsApp, IVRS or marketing tools.
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All Leading Storefronts
Integrate ClickPost with any storefront of your choice
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Plus Leading WMS, OMS & ERP Platforms Integration
All the leading companies & custom integrations you need
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Customer Success Stories
Customers
Pre-integrated Carriers
Shipments Processed monthly
Operational Countries
Partners
Top-notch security certifications
SOC 2
SOC 2 standards for worry-free data security
GDPR
Compliant with data security & privacy
ISO 27001
Internationally certified for information security
ISO 27701
Utmost user privacy for safety of users