ClickPost | Post-Purchase Experience Platform for Ecommerce

Unify shipping, tracking, and returns into a smart, delightful experience that converts customers into lifelong fans.

Powering 50 Million+ Monthly Shipments

Everything you need to ship delightful customer experiences

Multi-Carrier Integrations

Post-Purchase Excellence

Effortless Returns

The Intelligence Layer

Smart pre-dispatch automations

Enable your teams to focus on strategic initiatives. We give you a single API to connect with all your carriers. Automate order creation. Let AI then select the best carrier for every shipment.

22 %

Savings on logistics costs

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Deliver an experience, not just a package

Our post-purchase suite empowers you with a branded tracking page and automated updates. Give customers peace of mind and free up your support team from the "where is my order?" calls.

60 %

Reduction in WISMO queries

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Make returns a positive moment

Turn a painful process into a customer-friendly experience. Our easy-to-use returns portal and workflow automations ensure a smooth, revenue-retaining process that builds trust.

54 %

Returns to exchanges conversions

Retain revenue

Best-in-class voice AI for ecommerce

Tackle RTOs and routine issues with our AI voice agents. Give your customers a loyalty-building experience for order confirmations, delivery exception management and more.

40 %

Reduction in RTOs

See how it works

No more dashboard hopping.

Welcome to your unified logistics intelligence platform.

500 +

Carrier
Partners

75 +

Communication
Gateways

50 +

Storefronts,
OMS & WMS

See all integrations

Logistics intelligence built for modern commerce

Premium post-purchase experiences that are an extension of your brand

“ClickPost integrates seamlessly with our system ensuring smooth customer experience.”

Enhance customer delight

Logistics intelligence to reduce manual dependencies

“ClickPost has truly transformed our supply chain. Our operations are smoother, faster, and more cost-effective.”

Automate internal logistics

Real-time serviceability API, tracking to power your 10-minute delivery promises

“We are working on pushing our last-mile speed with ClickPost, the heartbeat of our logistics ecosystem.”

Deliver quickly

Trusted by 450+ global brands

“ClickPost has completely streamlined our dispatch and store operations. The time we save now is enormous. Our store teams are empowered, warehouse processes are efficient, and everything is smoother.”

Sushil Lakhera

Head of Supply Chain, Forever New India

More case studies

“What I love about ClickPost - Carrier Onboarding with rapid resolutions, 24x7 support and quick TAT. I would rate them 10/10 in calibrating themselves to Walmart’s tech standards.”

Balaji Kunjeti

Group Product Manager, Walmart International Tech

More case studies

“With ClickPost our logistics team has a single panel - whether it is B2B, Quick Commerce, offline shipments. No matter which courier partner, all AWBs are housed on one platform making tracking easy. ”