ClickPost vs. Shiprocket- Features, Prices, Reviews, Differences
01 Nov, 2024
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13 Min Read
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Logistics automation platform
Branded order tracking
Automated notification engine
ML based carrier allocation
Delivery date prediction
Failed delivery management
Returns & Exchange
COD Reconciliation
Analytics & Reporting
B2B & MPS Solutions
Multi-Carrier platform
500+ Carriers including FedEx, UPS, Blue Dart, Amazon, Delihivery etc.
Pre-built integrations including SAP, Increff, etc and custom integrations with your in-house software
Easy integrations with Shopify, Magento, Woocommerce and your custom storefront
Send notifications via any channel: SMS, Email, IVRS, WhatsApp and marketing tool
Enhance post-purchase experience for orders from your own website
Logistics automation for businesses with retail presence
Manage both your sellers and end-customers via ClickPost
Automate operations for your bulk-shipping orders
Track your cards and documents seamlessly
Aggregators, carriers, fulfillment softwares- we have something for you!
Complete API documentation of ClickPost
See the results achieved by companies using ClickPost
Latest articles on trends in logistics and supply chain
Check out all new product updates at ClickPost
Everything about ClickPost you need to know
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Shipping should be simple—customers place orders, you select a single provider, and they are shipped on time. However, if you’re an e-commerce business owner, you know the reality is far more different.
Do these sound familiar?
Your go-to carrier just raised its rates, and you’re now battling against extra costs.
Shipping delays are ruining your delivery promise, leaving customers unsatisfied.
Peak season bottlenecks are crippling your operations.
No flexibility for different shipping needs
The problem isn’t with the carriers themselves. It lies in the unstructured carrier selection process that leads to higher shipping costs and unnecessary delays.
That’s where multi-carrier shipping solutions change everything. Let’s explore how multi-carrier allocation offers significant advantages and helps businesses cut down unnecessary shipping expenses and improve the on-time delivery rate.
Related read: Best Shipping Carriers: How to Choose the Best Carrier?
Multi-carrier allocation is a strategy where shipments are allocated to the most suitable carrier options based on factors such as delivery speed, order type & weight, cost efficiency, and other internal parameters. Instead of choosing a single carrier at random or out of routine, these multi-carrier shipping solutions help businesses intelligently assign the best carrier as per shipping strategies. This further optimizes entire shipping operations and allows them to meet customer demands.
Related read: Best 15 eCommerce Shipping Solution Software in 2025
Multi-carrier solutions rely on various advanced algorithms and decision-making approaches to evaluate the most suitable carrier for a shipment and optimize shipping processes.
Analyzes historical data: The multi-carrier allocation system gathers historical shipment data of different carriers. Next, it uses AI & ML algorithms to analyze carrier performance indicators, like delivery speed, service levels, reliability, and cost-effectiveness, and evaluate the most suitable carrier for a shipment.
Performs weightage-based allocation: Most multi-carrier allocation systems let enterprises assign specific customized weightages to different selection criteria. Based on these weighted parameters and shipping strategies, the system fetches the logistics provider, enabling businesses to better meet shipping needs.
Conducts carrier-rate shopping: The system retrieves real-time shipping rates from the connected carrier options and displays a comparison of costs to the businesses. This further aids them in contract management by choosing the most budget-friendly carrier as per their shipments.
There are many ways a multi-carrier shipping system helps in significant cost savings. These include:
Instead of using a “one-size-fits-all” approach, the multi-carrier system selects the most cost-effective carriers based on shipping needs to improve carrier efficiency. For instance, small, lightweight packages can be shipped via USPS at a cost-effective rate, while the shipment of heavy items might be cheaper with FedEx bulk delivery. The multi-carrier allocation system calculates all these criteria, giving businesses a competitive advantage in cost savings and leading to business growth.
When you go for manual carrier selection for shipping processes, you may end up selecting the carriers with mediocre service quality, adding incorrect package details, or even overlooking special carrier discounts. All of these can add unnecessary expenses to your shipping budget. However, a multi-carrier allocation system offers seamless integration of OMS with your existing systems and puts the entire task on autopilot. As a result, it helps you save both time and labor costs. In fact, it also improves customer satisfaction in the long run.
These multi-carrier allocation systems come pre-integrated with lots of logistics providers and allow business owners to compare shipping rates across different carriers. As a result, online merchants can choose the most cost-effective option for a particular shipment and increase cost savings.
Some carriers often charge companies additional fees. These mostly include fuel surcharges, peak season fees, and different hidden costs, all of which can significantly drive up shipping costs. On the other hand, a multi-carrier allocation system helps you choose the one carrier with the lowest applicable fees & surcharges so you can reduce costs.
Last-mile delivery is often considered the most expensive part of the shipping process. However, with a multi-carrier allocation system, you can reduce last-mile delivery expenses to a great extent. It allocates the most suitable local carrier for shipments instead of national carriers. These regional carriers often incur lower charges to the businesses and fulfill an order efficiently.
Related read: Top 15 Last Mile Delivery Companies in 2025
Alongside reducing shipping costs, multi-carrier software also helps minimize shipping delays, ensuring efficient logistics operations. Let’s check how:
Multi-carrier shipping solutions assign shipments to carriers based on the origin-destination pair to improve delivery performance. For example, if a package is getting shipped to the same region, it allocates that one carrier with better local reach. However, if it’s a long-distance shipment, it chooses the national carrier that will better fulfill the shipment. This further reduces transit time and improves delivery time.
A multi-carrier platform groups orders into a single huge shipment going to the same destination. This reduces the number of separate shipments and minimizes transit delays. Alongside these, it distributes shipping volume to multiple carriers to prevent carrier bottlenecks and overloads, which lead to delivery delays.
A multi-carrier shipping software keeps monitoring real-time data & shipment status to detect adverse situations during transit. In case it detects delays, it instantly makes real-time adjustments by optimizing shipping routes and allows you to switch carriers to ensure timely delivery and an improved delivery experience.
These multi-carrier shipping software easily get integrated with ecommerce platforms and multiple systems. Consequently, it automatically gathers shipment information from those systems as soon as an order is placed. This speeds up the order manifestation process, which, in turn, reduces delivery delays.
ClickPost is a logistics intelligence platform by nature. It comes up with a bunch of APIs to boost the operational efficiency of the shipping tasks and improve customer satisfaction. ClickPost's ML-based dynamic carrier allocation engine comes pre-integrated with 500+ carriers across the globe. This means that it can fetch real-time shipping information from any carrier within a second and offers real-time tracking across them.
Its carrier management system considers multiple factors before choosing carriers for shipments that offer several key advantages to businesses. These are:
The automated carrier selection system collects historical carrier performance metrics from different carriers. In case an enterprise lacks enough shipment data, it uses its own information to evaluate the performance of carriers. This method is called performance-based allocation, or PBA.
ClickPost’s carrier allocation engine allows merchants to set specific weightage across different parameters. As of now, there are 6 parameters available for optimization. These mostly include service levels breached, average TAT, failed shipments, pricing, RTO, and committed SLA. Once you’re done with the configuration, it will use its own ML algorithm to fetch carriers that will better meet your needs.
You can also enable the “Out-of-Delivery” or ODA functionality to automatically remove the unserviceable carriers from the available partners. This further streamlines the carrier selection process.
It also helps in the load distribution of shipping volume across carriers to improve shipping time and enhance operational efficiency.
A kidswear brand achieved 14% in RTO percentage, a 23% reduction in the shipment cost, and a 33% reduction in average committed SLA with Clickpost’s multi-carrier allocation.
When you deal with a single carrier service, allocation might not be a significant challenge. The problem begins when you opt for the multi-carrier strategy. However, a multi-carrier allocation system helps e-commerce businesses streamline the entire process and intelligently fetch the right carrier to reduce delivery costs and shipping delays. This further helps you meet customer expectations, enhance customer satisfaction, and optimize the entire supply chain.