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1) What is ShipKaro?
ShipKaro is a shipping management software that enables you to include multi-carrier integration in your delivery process. The software has an integrated dashboard through which you can manage shipments with over 13 carriers. The API also allows you to integrate order creation and delivery automation for popular platforms like Shopify. With the vast geography of India in mind, ShipKaro allows you to ship to over 20,000 pin codes with the help of multiple carriers.
Since the carrier selection and shipping process can be a tedious process, ShipKaro is equipped with a carrier selection algorithm that is designed to make things easier for you. You can completely automate the carrier selection process by setting parameters according to your needs. You can even check the shipping cost before you choose a carrier.
However, ShipKaro lacks features that allow you to provide post-purchase features on your platform. Other ShipKaro alternatives allow you to develop a branded tracking page and send personalized notifications to your customers. Meanwhile, ShipKaro focuses on only optimizing the shipping part of your fulfilment operations. You may also have to handle your returns manually, as the software does not have a provision to handle reverse logistics.
2) Reviews of ShipKaro: A Multifaceted Review of ShipKaro’s Features
Now that we are familiar with the services of ShipKaro, let’s take a critical look at ShipKaro’s features and analyse the features of the software in real-world scenarios.
2.1) Multi-Carrier Selection
Having multiple carrier partners is essential when you grow an ecommerce business as it allows you to reach a broader consumer base and provide exceptional delivery services to your customers.
Pros:
Carrier Selection Algorithm [ Our Score: 4.5 out of 5]
ShipKaro allows you to set parameters that automatically select carrier partners for your order that suit your needs.
Cons:
Number of Carriers [ Our Score: 1 out of 5]
Reviews of ShipKaro show that the software has a limited number of carrier partners in its library. This hampers the range of delivery and limits the number of delivery options.
2.2) Logistic Services
Logistic services are the backbone of every business, as they define the customer experience. The logistics and management services allow you to optimize and scale your operations efficiently and quickly.
Pros:
Schedule Carrier Pickups [ Our Score: 4 out of 5]
ShipKaro allows you to schedule a pickup with carriers which can benefit and optimise your order fulfilment operations.
Cons:
Shipping Management [ Our Score: 1 out of 5]
ShipKaro reviews show that the software has no shipping management features to handle shipping exceptions and delays.
2.3) ShipKaro Pricing Structure
Pricing structure becomes crucial as the pricing structure can decide the economic feasibility of the software. It becomes essential that the software has an excellent cost-to-benefit ratio to get a proper return on your investment.
Pros:
Zero upfront fees [ Our Score: 4 out of 5]
The ShipKaro software does not have any upfront fees to be paid to start using the software. The software also comes with a free plan which charges you per shipment rather than a monthly payment.
Cons:
Limited services in the free plan [ Our Score: 2 out of 5]
Reviews of ShipKaro show that the software provides minimal services in the free program. You only have access to four carriers with the program and do not have access to any other software benefits.
Premium Plans [ Our Score: 1 out of 5]
When you pay a premium price for a service, you expect that you will get better features and benefits than those using the free plan. ShipKaro reviews show that even if you upgrade to the premium plan, there isn’t much difference in the service suite. Furthermore, you pay the same shipping rates available with the free plan.
2.4) Merchant Services
Merchants are individuals or a small group of people using various sales channels over the internet to push their idea or innovation to the customers. As they have limited resources or a minor team, software like ShipKaro and ClickPost are often used to establish an efficient operation.
Pros:
Channel Integration [ Our Score: 4 out of 5]
ShipKaro API can integrate and import orders from various popular merchant platforms, including Shopify, Flipkart and Amazon.
Cons:
Channel Integration for Free Plan users [ Our Score: 2 out of 5]
If you are using the free plan of ShipKaro, you cannot sync your merchant accounts and import orders from any merchant platform.
2.5) Software Services
While the software features are the USP of the software, the foundation and the development of the software have to be strong. The software's features have to identify and solve all the problems of its user for it to be a viable solution.
Pros:
Bulk Order Upload [ Our Score: 4 out of 5]
ShipKaro allows you to upload and ship your orders in bulk so that you can save time. This feature comes in handy for those who pursue ecommerce as a side gig.
Cons:
No Customer Experience Management features [ Our Score: 1 out of 5]
Most of the ShipKaro competitors on the market provide features to increase customer engagement and satisfaction. Reviews of ShipKaro show that the software does not have any other features that can help you in increasing revenue.
No Returns Management [ Our Score: 1 out of 5]
ShipKaro reviews show that the software's lack of returns and returns management feature is a cause of great inconvenience as returns are a crucial feature in modern-day ecommerce.
2.6) Tracking
Order tracking is an integral part of the customer experience, as it reduces the WISMO calls on your order and builds trust with the customer. Most shipping software provides tracking features as it is directly linked to their carrier integrations.
Pros:
Integrated Tracking Dashboard [ Our Score: 4 out of 5]
ShipKaro reviews show that the software has an integrated tracking dashboard that allows you to track all orders in a single window.
Cons:
No Branded Tracking Page [ Our Score: 1 out of 5]
ShipKaro does not assist you in creating a branded tracking page on your platform, a feature that is shown to increase post-purchase engagement.
No Live Updates [ Our Score: 1 out of 5]
If you want an update regarding an order shipped with the software, you will have to go to the dashboard and track the courier using the AWB number created to get the latest update regarding the order's status.
3) Conclusion
If you are looking to optimise and use multiple carriers through a single integration, ShipKaro may be one of the few good choices available on the market. The ShipKaro API can be an excellent shipping solution as it provides shipping automation services and allows you to compare carrier rates before you choose a shipping carrier.
However, there are other ShipKaro alternatives on the market that can provide a better service suite with its software and provide a shipping solution. The ShipKaro API lacks tracking and post-purchase features that significantly enhance the customer experience and optimise your fulfilment process for maximum efficiency.
4) Final Scores
In our expert review, the ShipKaro software scored 3 out of 5. After reading the above assessment, if you feel like you want to look at other ShipKaro alternatives on the market, we have compiled a list of the top 5 Shipkaro options for your convenience.
ClickPost is a fulfilment solution that helps you optimise and automate all the tedious and manual tasks in your fulfilment process. While the software covers all the necessary features under its service umbrella, ClickPost reviews show that the software is more suitable for enterprise-grade level organisations. The software’s carrier selection algorithm allows you to select an appropriate carrier from over 250+ carriers. The software also provides an advanced branded tracking page with live order updates and product recommendations.
Overall Score: 4.5 out of 5
Vamaship is a shipping aggregation platform that has similar services to ShipKaro. The software’s main feature is to provide multi-carrier integration and other shipping services to its customers. The software, however, has various other features that allow you to reduce RTOs and enable your customers to choose a suitable time slot for delivery. However, Vamaship reviews show that the customers of Vamaship have to often deal with lost shipments and stuck RTOs without any support from the software.
Overall Score: 3.5 out of 5
ShipRocket is another popular shipping aggregator which provides one of the most reliable shipping services in the Indian market. The single window process of the software offers the convenience of using shipping management software for its clients. On top of that, the software allows you to ship at flat rates irrespective of the location. However, ShipRocket reviews show that the services carry the limitations of a shipping aggregator, and most of its features cannot handle high order volume.
Overall Score: 4 out of 5
Shyplite is a shipping platform that allows you to integrate over 30+ carriers, WMS systems and channels with a single API. The single window dashboard with an innovative shipping feature allows easy order import and management. The software will enable you to create a branded tracking page and send email and SMS notifications to your customers. However, Shyplite reviews show that the customers have often complained about the weight discrepancies in their bills and faced issues with RTOs.
Overall Score: 3.5 out of 5
Pickrr allows you to ship with 17+ carrier partners to deliver to over 29K+ pin codes within 24-48 hours at a flat rate. The software has been integrated with over 50+ ecommerce platforms that allow for better order and delivery management. However, Pickrr reviews show that the software lacks the necessary customer support and is very slow with new carrier integrations.
Overall Score: 3 out of 5
5) FAQs about ShipKaro Reviews
5.1) Can Shipkaro help me in tracking my parcels?
ShipKaro has an integrated tracking dashboard through which you can manually track your orders.
5.2) Can I check the shipping cost before choosing a courier partner?
ShipKaro allows you to check the rates for a particular shipment before you send it out. Alternatively, you can add a pricing parameter so that a carrier gets selected to your needs automatically.