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Overview
eCommerce shipping is the backbone of any online business in India—an industry that is slated to reach $325 billion by 2030. Every eCommerce retailer, be it a D2C entrepreneur or a B2B supplier will need the help of shipping partners in India to strategically move 17 billion shipments in the next 7 years.
This massive growth has fueled the need for a digital transformation of logistics in India. Premier shipping carriers like BlueDart and Maersk, using advanced technologies, have introduced reliability in tracking, predictability in logistics planning, and consistency in deliveries, regardless of a parcel’s final destination.
If you are also searching for a way to expand your business, chances are you want to prioritize at least one of these four key factors when choosing the ideal carrier partners: seamless handling of first-mile to last-mile needs, cost-effective solutions, proven track record for on-time deliveries, and facilities in international shipping, either via air or ocean.
Whether you need to upgrade your shipping operations or offer your customers shipping discounts, you’ve got to know which carriers can meet your business needs. Without further ado, let’s get you acquainted with the top eCommerce shipping companies in India and their extensive services.
Best 15 Shipping Companies in India for eCommerce [2025]
Be it for your first-mile, middle-mile, or last-mile delivery needs, good order management is absolutely vital. Offering customers a good shipping experience can change how they see online shopping. And the right ecommerce shipping solutions form the foundation of your delivery management system. To that end, we’ve rounded up the best eCommerce delivery service providers that can cater to all of your shipping needs, starting with:
1. BlueDart
Present in over 55,400+ locations across India, Bluedart is a long standing eCommerce delivery company serving online businesses for over 40 years. BlueDart is an official partner of DHL and, leveraging their expertise in air shipping, has emerged as one of the leading providers of air freight services.
It has a strong hold over the domestic logistics market with 488 offices, 2253 facilities, 60 distribution hubs, and 1574 service centers all over the country. BlueDart has an expansive on-ground fleet and Boeing aircrafts to offer time-sensitive next-day delivery services for both B2B and B2C shipments.
BlueDart is known for its customer-friendly approach, offering robust tracking through its website, email, and mobile app. It also has a suite of eCommerce web tools consisting of handy features like location finder, transit time predictor, Digital prepaid card for cashless payments, and online customer complaint redressal portal. The InternetDart portal is beneficial for eCommerce businesses to manage waybills, track undelivered shipments, and RTOs.
2. Delhivery
Founded in 2011, Delhivery has quickly emerged as the foremost logistics provider for D2C and B2B online companies operating in marketplaces. It services 18,000+ pincodes, has 24 automated parcel sorting centers, and 2880 delivery centers located in multiple cities. It can be easily integrated with a Shopify storefront or any online store.
Delhivery’s warehousing facilities of 18 million sq feet seamlessly handle shipment distribution, manage inventory, and in-house fulfillment. It has become a favorite eCommerce delivery partner for FMCG, consumer durables, electronics, lifestyle, and automotive businesses.
Delhivery's services allow SMEs to focus on scaling their business, while it handles the logistics. Features like API-led tracking, order verification, and inventory sync across marketplaces help minimize issues like NDRs and failed shipments. Recently Delhivery has partnered with Teamglobal Logistics to expand its ocean freight services in 120 countries. SMEs can capitalize on this new partnership for economical Less-than-Container Load (LCL) shipments.
3. DTDC
Founded in 1990, DTDC has established itself as a provider of integrated logistics solutions for eCommerce businesses, serving both independent sellers and those operating on marketplaces like ONDC. From multi-location pickups to last-mile deliveries, DTDC has solutions that aid businesses of all sizes in fulfilling their customers’ expectations for fast deliveries.
DTDC services approximately 15000 pincodes, 570 operating facilities, 9 automated hubs and sorting centers, and 15000+ GPS tracked trucks. The eCommerce shipping process can be categorized into 3 tiers based on delivery times: premium (for next-day delivery), priority (for 46-98 hours delivery), and express (for fast but cost-effective surface transportation).
It has a direct presence in 21 countries with a significant foothold in South-East Asian countries. However, in this year DTDC has made its name in expanding its tech-enabled logistics services including launching drone-based order fulfillment with Sky Air Mobility for last-mile delivery needs. It also has a good network of pick-up and drop-off locations which is ideal for online retailers and small businesses.
4. Ecom Express
Ecom Express promises three things to eCommerce businesses: automatic order allocation to reduce delivery errors, unmatched route recommendations to identify the most efficient route, and demand prediction for inventory planning. It meets all three demands with highly efficient AI algorithms. Ecom Express has come to be associated with reliable delivery as a smart shipping platform.
However, apart from technical expertise, this eCommerce shipping company boasts a strong infrastructure consisting of 32 fulfillment centers, hundreds of community warehouses, dark stores, and distribution hubs. It is present in 27,000 pincodes and 3240+ delivery centers covering 97% of Indian households.
The real strength of Ecom Express lies in its expansive domestic shipping services. In 2023, it launched its same-day, SDD+, and next-day delivery services roping in its vast network of micro-fulfillment centers to complete deliveries within 2pm of the same day in select urban locations. Its fulfillment services are tailored to meet fast delivery needs of D2C brands.
5. XpressBees
XpressBees operates with the motto of ‘Delivering Happiness’. Its cost-effective intercity and intracity shipping services appeal to many retailers. For instance, intracity shipping costs for 500gm-1kg shipments range from 35 to 45 INR, whereas intercity shipping for the same weight category costs between 85 to 95 INR.
The pricing structure likely attracts retailers, since an approximate 3 million shipments are shipped through Xpressbees every day. It offers last-mile delivery to over 20,000 pin codes, supported by 10+ automated sorting centers and 4,500+ pickup and delivery centers. This extensive network enables expedited same-day and next-day deliveries.
Xpressbees has comprehensive cross-border logistics services including multimodal shipping options to facilitate faster export-import, simplified customs clearance, first-mile pickup, and comprehensive real-time tracking.
6. DHL
The German logistics company DHL is the global leader in all things shipping and logistics. It has been in India for 37 years now and is currently consolidating its position in our domestic market as a premier parcel delivery company with major investments pouring in to expand its air fleet and build new hubs. DHL is suitable for every form of shipment: documents, cargo, eCommerce orders, B2B, etc.
DHL has a dedicated third-party logistics facility to support enterprise graded shipping including warehousing, eCommerce fulfillment, cold-chain solutions, etc. DHL has a strong supply chain presence in India but its offerings are geared more towards B2B retailers, manufacturers, and suppliers. Its parcel and eCommerce delivery services are administered through BlueDart.
7. Ekart Logistics
Ekart Logistics is the signature logistics arm of Flipkart, one of the largest online marketplaces in India. Launched in 2009 as a shipping company, Ekart has evolved into a supply chain manager as a 4PL. It has over 70 fulfillment centers, modern warehousing facilities in 20+ locations, 80+ sorting centers, 3500+ delivery hubs, and a generous area coverage of 15,000+ pin codes.
It has customizable end-to-end solutions for a variety of eCommerce and retail businesses including those in D2C, apparel, and fintech sectors. With 50 million cubic sq feet of warehousing space and a fleet of over 7000, Ekart efficiently reaches customers in rural areas while helping you scale your presence in metro and Tier 1 cities.
In May this year, it launched its “Replenish service” to refurbish 90% of returned merchandise, particularly for footwear, accessories, handbags, and home decor items. The facilities are present in Gurugram, Bengaluru, Kolkata, and Mumbai.
8. Maersk Line India
Maersk is a Danish logistics and supply chain conglomerate with over 20 years of handling imports and exports for Indian businesses. Though headquartered in Mumbai, it has 25 offices, 45 inland depots, and offers regular shipping services from 15+ India’s leading ports.
Its signature trait is its extensive class of oceanic containers and port services. Maersk's leadership in ocean freight forwarding is solidified by its annual shipping volume of 12 million containers. It has a consolidated network of 300 ports around the world. It has also made headway into air freight, enabling direct trade routes between Asia and Europe.
Maersk Ocean contract primarily includes LCL for shipping small boxes or pallets but reserves FCL service for bulkier cargo over 100 kgs that require extra security and faster travel. It also has a dedicated wing for inland transportation from ports for non-containerized shipments, dividing them into FTL and LTL shipments.
9. MSC- Mediterranean Shipping Company
Founded in 1970 in Italy, MSC controls almost 20% of the world’s container ships. It came to India in 2002 and since then has expanded its presence in 20 Indian ports Mumbai, Kochi, Kolkata, and Chennai. Currently, it has a foothold in 155 countries with 675 global offices—18 of which are in India. It has 520 ports of call connecting Indian retailers to the global markets.
MSC’s selling point is its dedicated range of cargo services especially for dry cargo that’s optimized for rare and precious goods, agri products, clothing, electronics, etc. It also offers customized cargo services for large, bulky, and heavy shipments with a set of collapsible flat racks.
In India, MSC has dedicated digitalization offerings including online booking, tracking, electronic Bill of Lading, and smart containers that offer direct visibility of humidity, temperature, container position, and shipment status.
10. Hapag-Llyod
Every eCommerce delivery begins with an extensive first-mile coverage that elite shipping companies like Hapag-Lloyd optimize for their business clients. With roots stretching back to the late 19th century, Hapag-Lloyd has evolved from a general cargo carrier into a specialized handler of dry, special, and reefer cargo. This maritime shipping establishment boasts a long history and has adapted to meet the demands of modern logistics.
Hapag-Llyod ventured into India in 2007 and since then has established 18 regional offices, with main branches in Mumbai, Chennai, and New Delhi. For Indian businesses, particularly B2B and B2C companies, it brings a wealth of digital resources, including a unified dashboard to monitor all shipment locations, an interactive scheduling system, and tracking options.
11. CMA CGM
A French shipping company started in 1978, CMA CGM has adapted to the trade needs of Indian retailers with 17 direct weekly shipping services to Europe, US, Africa, South America, and other global markets. It has a strong presence in the country with 26 regional offices, 6 gateway ports (for handling international cargo), 8 feeder ports (for connecting to larger ports), and 60+ inland transportation services.
One of CMA CGM’s missions is to strengthen sustainable globalization, striking the right balance between economic outcomes and social development. Though it serves businesses across its 420 commercial ports and operates 285 shipping lines, CMA CGM maintains its focus on the final customer. It has active digital features to aid in real-time tracking, an eco calculator, etc.
12. Evergreen Line
Incorporated in 2007, the Evergreen Line originates from Taiwan with its Indian head office located in Mumbai. It is a global brand that has developed a dedicated service wing for eCommerce retailers. It grants Bill of Lading proofreading and instructions that are helpful for novice shippers, invoice management, and dispatch traceability.
Like many other distinct shipping companies operational in India, Evergreen Line has an impressive range of transportation services. This includes 150 service routes looking at Asia with North and South America, Africa, and Europe. In India, it mainly operates from the Mundra port in Gujarat.
13. ONE Ocean Network Express
Founded in 2017, this shipping company with its signature pink containers has established itself as the sixth-largest ocean carrier by capacity in 2024. Leveraging its modern suite of shipping solutions, ONE Ocean Network has achieved remarkable financial success, with a 1000% increase in profits, including significant growth within the Indian market.
By 2025, it plans to open new maritime routes connecting India to the Mediterranean countries and North America, in addition to creating India as an epicenter of shipping within the Red Sea route, Gulf route, and many more. Currently, it has a fleet size of over 200 vessels spanning across 120 countries.
14. OOCL
Operating with the motto of being a vital link to the world economy, OOCL (Orient Overseas Container Line) has been servicing India since 2008. Unlike other maritime companies, it places considerable emphasis on the ports near the Bay of Bengal to loop East India with global destinations such as Singapore, Busan, Manila, and Shanghai.
OOCL’s competitive advantage is its focus on customer satisfaction giving their Indian shippers access to eco-friendly vessels, proactive shipping schedules, reliable transit times, and cost-effective pricing. Its PODIUM portal is designed to handle exceptions, enable visibility and alerts, and generate supply chain intelligence with predictive analytics.
15. The Shipping Corporation of India (SCI)
With a long-standing history in maritime shipping, SCI is a public sector undertaking founded in 1961 and headquartered in Mumbai. SCI is a premier shipping and logistics provider offering bulk break, international container service, and offshore facilities among others. Given that it’s an undertaking of the Government of India, SCI has enormous resources fit for B2B and export-import uses, especially for agricultural products, FMCG, and apparel.
SCI is a major bulk carrier operator in India owning over 15 bulk carriers and other containers. SCI lays equal emphasis on facilitating coastal and inland waterways shipping alongside international maritime activities. It offers economical and environmentally feasible shipping options pan India. Its overseas port rotation includes destinations like Colombo, Rotterdam, Hamburg, and London.
How to Choose the Best Shipping Company for Your eCommerce Business in India
To help you make the best decision, here's a breakdown of the key factors to consider to choose the right logistics partner for your business:-
1. Shipping service coverage
eCommerce shipping service has certain standards like 2-day delivery (popularized by Amazon), same-day delivery, overnight shipping, and expedited shipping that remain at the forefront of customer expectations. Therefore, it’s absolutely essential to seek an eCommerce delivery provider that offers at least one, if not many, of these services.
Apart from the service range, it’s also important to examine the breadth of these services, i.e., pincode serviceability. Your selected carrier should cover at least 75% of all households for your business to grow.
2. Shipping Costs
Did you know that 41% of online customers are quick to abandon their carts if the delivery is too expensive? Or, that 67% of them go through a purchase if they have free delivery? The shipping rates, surcharges, and discounts you receive from your selected eCommerce shipping partners will help you offer customers free and fast deliveries. So, look for a shipping partner that offers affordable or competitive pricing.
3. Delivery Speed
A huge section of shoppers—approximately 46% find slower delivery times extremely frustrating. Now is definitely not the time for 5-day shipping when customers sometimes expect the order to arrive within a day. A number of factors determine your carrier’s delivery speed, including fulfillment time, transit time, cut-off time (for same-day delivery), and more. So, ensure you booked the shipment with the right partner that has an extensive fleet, route optimization technology, and speedier handling.
4. Reliability and Tracking
There is a fine line between the ability to track current orders and the ability to do so in real-time. You would want to give your customers the best chance to be at home to receive their orders otherwise risk having an NDR (Non-Delivery Report). A reliable tracking system provides a centralized view of all your shipments from a single location and updates you in real-time.
For optimal efficiency, consider a multi-carrier tracking system that consolidates shipment information from various carriers and automatically notifies customers of any changes to their order status.
5. Customer Service
The top shipping companies in India are typically customer-centric, i.e., they have proper systems in place to handle your queries about shipments, invoices, disputes, and claims. Check if your intended shipping partner has a 24/7 online portal, quick connection to customer service representatives, and easy communication options to solve your issues as soon as they arise.
6. Reverse Logistics
Though not all eCommerce delivery solutions offer reverse logistics, it has become a central part of every business operation. If you have a high number of returned products, consider opting for a parcel delivery company that has systems in place to sort, refurbish, and quickly introduce your returned merchandise back to stock.
If you choose to outsource this part to any 3PL partner, you can still look for a delivery partner that helps with return pickup or provides a drop-off network for self-service returns.
7. Technology Integration
Gone are the days when business communication solely relied on emails and faxes. These days, it’s expected of every shipping company to be digitally connected and have technology integrations that let you connect your TMS, multi-carrier shipping software, and other solutions to your shipping carrier.
These integrations should include APIs and other technology that automate processes like shipping label generation, booking, payment, tracking, and Bill of Lading creation. In addition, they should reduce time spent on manual data gathering by automating reports on NDRs, and RTO (Return to Origin). All of these will lead to a better customer experience and improve your efficiency.
8. Handling of Fragile and High Valued Items
If you ship fragile goods like home decor items or high-valued products like electronics or jewels, it’s critical that you carefully select a carrier that can handle these precious and delicate items. Check if it has the right packaging boxes available, whether it offers proper handling, and most important of all good insurance. In case you find a high claims ratio, even if it's over 1%, be aware that the carrier is not specialized in handling fragile goods.
How Does ClickPost Make the Shipping Process Smoother?
ClickPost is a multi-carrier integration platform, also known as a shipping software. It is a one-stop system to automate nearly all logistics functions for ecommerce businesses, creating a single streamlined fulfillment process. It offers integrations with 400+ carriers, 10+ sales channels and marketplaces, a variety of logistics tools like WMS, TMS, ERPs, etc., and even supplementary ecommerce tools like accounting software and CRMs to assist customer support teams.
These integrations work through a single API, the ClickPost API, to automate your logistics operations and optimize your shipping management. So from the moment a customer completes checkout, the best shipping partner for the job is automatically selected, the order created, and then promptly shipped. Real-time tracking updates are pulled from the carrier and promptly sent to the customers alongside a branded tracking page on the website. So any ecommerce companies can easily juggle multiple carriers and millions of customers using ClickPost.
Conclusion
The future of parcel delivery in India is rapidly evolving, with eCommerce shipping carriers embracing innovations like drone delivery, parcel lockers, sustainable containers, and warehouse robotics. As technology transforms the industry and customer expectations rise, we hope our list of forward-thinking shipping providers helps you find the ideal partner for your business.