About DHL Benelux
DHL Ecommerce Benelux, earlier known as DHL Parcel Benelux, is a subsidiary of the DHL Group providing logistics and ecommerce solutions in the geographical regions of Belgium, Netherlands and Luxembourg. However, DHL Benelux’s service range spans the entirety of Europe. Its headquarters is located in Bonn, Germany. It is one of the most successful ecommerce carriers and shipping software in the world.
DHL Benelux’s most useful offering for ecommerce sellers is the DHL Business which provides a curated list of services to make delivery management seamless. DHL Business is ideal for any vendor who ships more than 30 packages in a month. With DHL Business or DHL Ecommerce, store owners can schedule pickups and dropoffs of shipments of varying sizes, weights and dimensions across Europe. DHL commands some of the largest delivery fleets in the logistics industry to easily transport pallets, bulk orders, and oddly shaped consignments.
The MyDHL app mobile app allows sellers to book and manage their parcels wherever they may be. Every DHL business account is assigned an account manager of their own to address difficulties and troubleshoot shipping problems. Warehouse managers can also use DHL to streamline their fulfilment and supply chain operations.
The trust and ease of business operations similarly translate into the customer experience in terms of on-time delivery, real-time order tracking updates and customer-initiated pickup slots. DHL Benelux has a vast network of service points (65000) across Europe to make sending and receiving parcels super convenient for customers. These service points have lockers where orders are kept safe till the customer picks them up. Shoppers need only enter the locker code to receive their shipments.
DHL Benelux includes a return portal in the shipping tool offered to businesses which can be used to accept or reject return requests. Customers can easily return their items by attaching a return label to their package and dropping it off at their nearest DHL service point. It also provides international returns in most European countries. DHL Benelux also sports an excellent customer support team to alleviate anxious customers and relieve snags or glitches in the delivery process.
Online businesses can integrate DHL Benelux’s shipping tools into their preexisting logistics apps for enhanced shipping operations. They can also tie up DHL to their online stores and marketplaces for seamless data collection and management of transactions and orders. Once connected to your devices, you can use the MyDHL app for everything from inventory management to quality check assurance.
International deliveries across Europe are carried out in special fleets and vehicles to ensure no items are damaged in transit. DHL Benelux also offers temperature-controlled packaging and delivery vehicles to transport perishable and medical items. All urgent shipments are delivered within 11 a.m. the next day. For all their shipments, businesses can either use their own packages and boxes or buy online from DHL.
DHL Benelux offers several APIs to make online shipping and delivery smoother for ecommerce entrepreneurs. By using ClickPost’s DHL Benelux tracking API, online sellers can start shipping and tracking with DHL within a day.
