Manage COD Orders with Ease

Decoding the Cash Remittance Conundrum

Cash on delivery remains a reality for many ecommerce businesses. The main challenge is a lack of a systematic reconciliation process that steadily replenishes cash flow. Other factors that make COD a problematic payment option for merchants are - carriers levying COD charges and an absence of escalation management for pending COD remittance cases. 

ClickPost’s COD (Cash on Delivery) Reconciliation feature automatically updates remittance statuses for all COD orders, maintains transparent COD lifecycles for carrier evaluation, and regularly escalates non-remitted cases with reports. The result is a streamlined COD remittance workflow with faster recovery times. 

Its COD to Prepaid module urges customers to complete their payments online through customized messages. Prepaid conversions lower the occurrence of failed deliveries and returns. Most customers who convert from COD to Prepaid during one shopping event are more likely to opt for prepaid options directly during their next buy.