Top 10 E-Commerce Fulfillment Companies in United Arab Emirates (UAE)
02 Nov, 2024
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An eCommerce company depends on various partners to bring its services from the digital world to the customer’s doorstep. Among these partners, third party logistics companies (3PL) play a crucial role in enabling businesses to fulfill orders efficiently, bridging the gap between virtual stores and real-world deliveries.
Third party logistics companies companies handle fulfillment services key logistics operations such as warehousing, inventory management, and shipping, allowing eCommerce businesses to scale without the hassle of managing these complex processes themselves. Their services ensure that the journey from receiving an order to delivering it to a customer’s doorstep is seamless and efficient.
However, with so many 3PL fulfillment service companies operating across the globe, it can be challenging to choose the right partner for your business. To help you make an informed decision, this article highlights the top eCommerce 3PL companies in the world.
Company Name |
Founded |
Founder(s) |
Headquarters |
FedEx |
May 5, 1971 |
Fredrick W. Smith |
Memphis, Tennessee, US |
DHL |
September 25, 1969 |
Adrian Dalsey, Larry Hillblom, Robert Lynn |
Bonn, Germany |
Aramex |
1982 |
Bill Kingson, Fadi Ghandour |
Dubai, UAE |
United Parcel Service (UPS) |
August 28, 1927 |
James E. Casey |
Sandy Springs, Georgia, United States |
Ceva Logistics |
1946 |
Ken Thomas |
Marseille, France |
DCL (DTDC) |
1992 |
Subhasish Chakraborty |
Bangalore, India |
Blue Dart |
November, 1983 |
Tushar Jani, Clyde Cooper, Khushroo Dubash |
Mumbai, Maharashtra, India |
General Logistics Systems (GLS) |
1999 |
Rico Back |
Amsterdam, Netherlands |
Omni Logistics |
2000 |
Keith Moran |
Dallas, Texas, United States |
ShipBob |
2014 |
Dhurv Saxena, Divey Gulati |
Chicago, United States |
FedEx is a leading international 3PL fulfillment company established in 1971 in the United States. With operations in over 220 nations and territories, it is one of the largest 3PL services providers globally, employing 235,000 people and processing 5.3 million packages daily.
As a trusted name among top 3PL fulfillment companies, FedEx offers comprehensive services tailored for eCommerce businesses. These include warehousing, inventory management, express delivery, and international freight by air, land, and sea, along with customs clearance.
In addition to these, FedEx provides value-added solutions such as distribution, last-mile delivery, labeling, and packaging, making it one of the best 3PL companies for streamlining eCommerce operations.
Company Name |
FedEx |
Founded |
May 5, 1971 |
Founder/s |
Fredrick W. Smith |
Headquarters |
Memphis, Tennessee, US |
Services |
Express delivery, International Freight, Ecommerce Contract Logistics, 3PL services, Time-defined deliveries |
DHL is a global leader among 3PL fulfillment companies, operating in over 220 countries. A key player in the international 3PL industry, DHL supports thousands of online sellers worldwide.
Founded in 1969 in the United States, it is now part of the Deutsche Post Group and a household name in Europe. With a workforce exceeding 595,000, DHL handles approximately 1.8 billion shipments annually.
Recognized as one of the best 3PL companies, DHL provides extensive order fulfillment solutions for eCommerce businesses. These include freight services, shipping, express delivery, and specialized solutions for sensitive and bulk items.
Additionally, DHL offers comprehensive third-party logistics services, such as warehousing, order distribution, transportation, and integrated logistics, making it a top choice for businesses seeking reliable 3PL services.
Company Name |
DHL |
Founded |
September 25, 1969 |
Founder/s |
Adrian Dalsey, Larry Hillblom, Robert Lynn |
Headquarters |
Bonn, Germany |
Services |
Freight Services, Same-day delivery, International Express, Transportation, Distribution, Green Logistics, Ecommerce Solutions, Risk Management |
Aramex is a leading name among 3PL fulfillment companies, founded in 1982 in the Emirate of Dubai. As one of the world’s largest shipping companies, it serves businesses in over 87 countries, employing more than 17,000 people and processing over 100 million orders annually.
Recognized as one of the best 3PL companies, Aramex offers a comprehensive range of logistics and fulfillment solutions for eCommerce businesses. These include express shipping, warehousing, cargo transport, cross-border shipping, and dedicated 3PL services.
Aramex also provides tailored solutions for online sellers, such as packing, labeling, cash-on-delivery, package insurance, and more, making it a top contender among 3PL services providers for eCommerce operations.
Company Name |
Aramex |
Founded |
1982 |
Founder/s |
Bill Kingson, Fadi Ghandour |
Headquarters |
Dubai, UAE |
Services |
Express Logistics, Domestic Express Deliveries, Freight Forwarding, Warehousing, Fulfillment, 3PL Services, Ecommmerce Courier |
UPS (short for United Parcel Service) is a global leader among 3PL fulfillment companies, established in 1907 in the United States. Operating in over 220 countries, it is the largest logistics company in the world by revenue, with a workforce of 500,000 employees. Annually, UPS processes an impressive 4.7 billion packages, cementing its position as a top contender in the 3PL services industry.
Known as one of the top 3PL fulfillment companies, UPS provides eCommerce businesses with a wide array of solutions, including express delivery, warehousing, and freight services. It specializes in shipping heavy, sensitive, and hazardous items with utmost care.
Additionally, UPS offers value-added services such as packing, labeling, and scheduled pickups, making it a preferred choice among the best 3PL companies for e Commerce fulfillment.
Company Name |
United Parcel Service (UPS) |
Founded |
August 28, 1927 |
Founder/s |
James E. Casey |
Headquarters |
Sandy Springs, Georgia, United States |
Services |
Express Courier Services, Freight Forwarding, Logistics Services, International Express, Cross-border ecommerce logistics, Supply Chain management |
Ceva Logistics is a prominent French company in 3PL fulfillment services, headquartered in Marseille. Founded in 2007, it has expanded to over 170 countries with nearly 800 office locations worldwide.
Ceva employs more than 110,000 personnel, managing 2.8 million tons of surface freight, 429k CBM of sea freight, and 363k tons of air freight annually.
As one of the best 3PL companies, Ceva provides tailored solutions for industries such as retail, technology, and healthcare. Its eCommerce 3PL services include warehousing, inventory management, cross-border delivery, last-mile delivery, and reverse logistics.
In addition to its core offerings, Ceva delivers value-added services like product packaging, cargo insurance, and customs clearance, making it a trusted name among top 3PL fulfillment companies.
Company Name |
Ceva Logistics |
Founded |
1946 |
Founder/s |
Ken Thomas |
Headquarters |
Marseille, France |
Services |
Air Freight, Ocean Freight, Ground Freight, Project Logistics, Contract Logistics, Cargo Insurance, Customs Brokerage, Packaging |
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DCL Logistics, established in 1982 and headquartered in Fremont, California, is a prominent 3PL services provider specializing in e Commerce fulfillment.
The company offers a comprehensive suite of logistics solutions tailored for online businesses, including express shipping options such as same-day and next-day delivery, as well as cross-border shipping.
DCL's dedicated 3PL specialized services for eCommerce companies encompass warehousing solutions, inventory management, order tracking, and more, makes it one of the leading 3PL companies.
With over 40 years of operational expertise, DCL Logistics is committed to providing premium service for high-growth brands, ensuring flexibility, quality, and user satisfaction.
Company Name |
DCL (DTDC) |
Founded |
1992 |
Founder/s |
Subhasish Chakraborty |
Headquarters |
Bangalore, India |
Services |
Courier Delivery, Express Mail, Ecommerce Logistics, Third-party Logistics, Supply Chain Solutions, International Freight, Premium express delivery |
Blue Dart, established in 1983 and headquartered in Mumbai, India, is a leading 3PL fulfillment company and a subsidiary of the Deutsche Post DHL Group. Serving over 55,400 locations across India and more than 220 countries and territories worldwide, Blue Dart offers comprehensive eCommerce 3PL services.
Their extensive infrastructure includes a fleet of over 11,000 vehicles and 2,113 facilities encompassing nearly 3 million square feet of warehouse space, supported by a workforce of approximately 12,200 employees.
Additionally, they provide specialized services warehousing, packaging, and temperature-controlled shipping solutions, ensuring a seamless delivery supply chain for businesses. As one of the top 3PL companies, Blue Dart is dedicated to delivering reliable and efficient logistics solutions tailored to the needs of eCommerce businesses.
Company Name |
Blue Dart |
Founded |
November, 1983 |
Founder/s |
Tushar Jani, Clyde Cooper, Khushroo Dubash |
Headquarters |
Mumbai, Maharashtra, India |
Services |
Express Mail, Air Cargo, Freight Forwarding, Third party logistics, Supply Chain management, International Air Cargo |
General Logistics Systems (GLS) is a British-owned, Dutch-headquartered multinational logistics company established in 1999 as a subsidiary of International Distribution Services (formerly Royal Mail Group).
GLS is a prominent eCommerce logistics service provider in Europe, serving over 250,000 clients worldwide. Operating in more than 40 countries, GLS employs approximately 23,000 people. The company handles over 600 million parcels annually, offering services such as express delivery and freight forwarding.
GLS maintains an extensive network with numerous sorting and processing facilities, including over 1,400 depots across more than 70 nations. As one of the top 3PL companies, GLS provides reliable and efficient logistics solutions tailored to the needs of eCommerce businesses.
Company Name |
General Logistics Systems (GLS) |
Founded |
1999 |
Founder/s |
Rico Back |
Headquarters |
Amsterdam, Netherlands |
Services |
Cross-border Logistics, Parcel Delivery, Express Courier, Freight Cargo, Warehousing, Fulfilment, Time-definite Delivery |
Omni Logistics is an American 3PL fulfillment company operating across North America, Central America, Asia, and Europe. It provides tailored solutions for industries such as healthcare and technology.
Their services include warehousing, air, sea, and surface freight, distribution, and express delivery. Value-added offerings encompass small package delivery, white-glove logistics, product assembly, packing and repacking, custom labeling, and special deliveries.
As one of the top 3PL companies, Omni Logistics is committed to delivering reliable and efficient logistics solutions tailored to the needs of eCommerce businesses.
Company Name |
Omni Logistics |
Founded |
2000 |
Founder/s |
Keith Moran |
Headquarters |
Dallas, Texas, United States |
Services |
Freight Forwarding, White Glove Service, Warehousing, Distribution, Global Third-party Logistics, Reverse Logistics, Customs Brokerage |
ShipBob is a leading 3PL fulfillment company founded in 2014 in the United States. Operating in over 220 countries and territories, its fulfillment network spans North America and Europe, supporting more than 5,000 businesses worldwide. ShipBob currently employs over 900 people to manage its global operations.
As one of the top 3PL fulfillment companies, ShipBob provides warehousing, packaging, and shipping solutions tailored for eCommerce businesses. It allows companies to manage split inventories across multiple locations and ensures fast delivery with 2-day shipping available in select regions.
Additionally, ShipBob offers specialized services such as detailed performance analytics, enabling businesses to optimize their fulfillment processes. With its comprehensive services, ShipBob continues to be a trusted name among best 3PL companies for scaling eCommerce operations.
Company Name |
ShipBob |
Founded |
2014 |
Founder/s |
Dhurv Saxena, Divey Gulati |
Headquarters |
Chicago, United States |
Services |
Third-party Logistics, Express Shipping, Order management, Inventory management, Warehousing, Reporting and Analytics, Customer Experience Enhancement |
Partnering with a 3PL fulfillment company offers businesses significant advantages, especially in the fast-paced world of eCommerce logistics industry. Here’s how outsourcing logistics can transform your operations:
A trusted 3PL provider leverages advanced networks to ensure faster shipping, helping you meet customer expectations for speedy deliveries, even during peak seasons.
By sharing resources and scaling operations, 3PL services reduce shipping costs and operational costs through economies of scale. This allows you to allocate resources to other critical areas of your business.
With a 3PL partner, businesses can easily manage fluctuating order volumes without compromising on efficiency, especially during sales or seasonal spikes.
Outsourcing logistics lets you focus on growth and customer acquisition while leaving the logistics operations complexities of warehousing services, shipping, and inventory management to the experts.
Many top 3PL fulfillment companies provide cutting-edge technology like real-time tracking, inventory management systems, and analytics tools, which enhance operational efficiency and decision-making.
Efficient handling of logistics operations such as returns is crucial for customer satisfaction. 3PL services simplify this process, offering seamless reverse logistics to retain customer loyalty.
To stand out, businesses can utilize branded packaging, custom labels, and tailored solutions offered by 3PL providers, elevating the unboxing experience and reinforcing brand identity.
Selecting the right 3PL fulfillment company is critical for ensuring a seamless delivery and shopping experience for your customers. Since your choice of logistics partner directly impacts operational efficiency and customer satisfaction, it’s essential to make an informed decision so you can get tailored services that suit your organization needs.
Here are the key factors to evaluate when choosing the best 3PL services for your eCommerce business:
When selecting a 3PL fulfillment company, prioritize one with a robust distribution and delivery network to ensure your business growth isn’t limited. A wide network allows you to cater to diverse customer locations, including remote areas.
Also assess the carrier’s regional strength. For instance, a 3PL provider with excellent coverage in tier-1 cities might not have the same efficiency in rural or remote locations. By evaluating the network’s depth and geographic reach, you can select a top 3PL fulfillment company that aligns with your eCommerce’s expansion goals.
A widespread network alone isn’t enough; your 3PL provider must handle high order volumes effectively. Limited scalability can disrupt delivery timelines, harm customer experience, and hinder your business growth. Ensure the logistics partner aligns with your business goals and can scale operations as needed.
As your eCommerce business grows, enhancing customer experience becomes a priority beyond order delivery. A carrier’s technological capabilities, including seamless API integration, play a critical role in improving order fulfillment and enabling advanced shipping management and customer service features.
ECommerce businesses often lack the resources to establish fulfillment infrastructure. Choosing a 3PL provider that offers warehousing and inventory management is essential. Additionally, ensure the carrier provides efficient returns services, a critical component of modern eCommerce operations.
As your eCommerce business evolves into a recognized brand, consistent branding becomes essential. This includes branded packaging, shipping labels with your logo, and even dedicated transport. Choose a 3PL provider with customization options to seamlessly integrate these elements into your delivery process, ensuring a cohesive brand experience.
The fulfillment of eCommerce orders is a complex process involving multiple players, all working to meet the ultimate goal of satisfying the customer. Partnering with a reliable third party logistics providers such as the ones listed above, is key to streamlining logistics and enhancing customer retention, a vital factor for business success.
This article provides an overview of the top 3PL fulfillment companies and their offerings, helping you evaluate your business needs. Platforms like ClickPost can further simplify this process by enabling seamless integration with leading logistics providers. Explore these 3PL services to elevate your operations and deliver an exceptional eCommerce experience.
When selecting one of the third party logistics providers, focus on the "4 C's" — Coverage, Capacity, Compatibility, and Cost. Ensure the carrier can deliver to all target areas, including remote locations, at a cost-effective rate. Additionally, verify that the 3PL provider's API integrates seamlessly with your existing dashboards and automation tools, enabling efficient logistics and enhanced customer experience.
Yes, partnering with a 3PL fulfillment company offers numerous advantages. One key benefit is cost savings; a contract with a 3PL provider allows you to negotiate special rates and volumetric discounts, reducing shipping expenses. This partnership enables simplification of complex logistics operations such as higher operational scalability, faster fulfillment, and smoother distribution services processes, ultimately supporting business expansion and improving customer satisfaction.
Fulfillment in 3PL refers to the end-to-end process of receiving, storing, processing, and shipping orders on behalf of an eCommerce or retail business. 3PL companies handle tasks like inventory storage, picking and packing items, and delivering orders to customers.
Some of the leading 3PL companies include FedEx, DHL, UPS, ShipBob, and Ceva Logistics. These companies offer comprehensive logistics solutions for businesses worldwide.
Amazon primarily operates as a 3PL through services like Fulfillment by Amazon (FBA), where it handles storage, packing, and shipping for sellers. However, due to its advanced network and technology, it also exhibits some characteristics of a 4PL (Fourth-Party Logistics) provider by integrating multiple logistics services and platforms.
3PL companies focus on logistics execution, such as warehousing services, transportation, and delivery. In contrast, 4PL providers oversee and manage the entire supply chain, often working with multiple 3PL providers to provide an integrated solution.