• Products
  • Integrations
    • Carrier
      Carrier

      400+ Carriers including FedEx, UPS, Blue Dart, Amazon, Delihivery etc.

    • WMS/OMS
      WMS/OMS

      Pre-built integrations including SAP, Increff, etc and custom integrations with your in-house software

    • Storefront
      Storefront

      Easy integrations with Shopify, Magento, Woocommerce and your custom storefront

    • Communication Platforms
      Communication Platforms

      Send notifications via any channel: SMS, Email, IVRS, WhatsApp and marketing tool

  • Solutions
    • D2C Brands

      Enhance post-purchase experience for orders from your own website

    • Retailers

      Logistics automation for businesses with retail presence

    • Marketplaces

      Manage both your sellers and end-customers via ClickPost

    • B2B/MPS

      Automate operations for your bulk-shipping orders

    • Banks and Fintech

      Track your cards and documents seamlessly

    • Fulfillment services

      Aggregators, carriers, fulfillment softwares- we have something for you!

  • Pricing
  • Resources
    • API Docs

      Complete API documentation of ClickPost

    • Customer Success Stories

      See the results achieved by companies using ClickPost

    • Blogs

      Latest articles on trends in logistics and supply chain

    • What’s New

      Check out all new product updates at ClickPost

  • Company
    • About us

      Everything about ClickPost you need to know

    • Careers

      Join us and be a part of the team that is revolutionizing logistics.

    • Press

      Featured in leading publications including YourStory, Deccan Chronicle and The Times of India

    • Contact us

      Write a message to us in case of any queries here!

    • Security profile

      ClickPost is SOC2 Compliant, GDPR compliant and also possesses ISO certifications.

    • Partners

      List of all ClickPost partners in various industries

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World's #1 Delivery Tracking platform

 
Get the most out of ClickPost’s proactive delivery tracking that wins your buyers’ trust, reduces frequent WISMO queries, eliminates delivery errors, and maintains high customer satisfaction levels. It means delivery precision is now under your control!

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image 1 (3)  G2 Rating: 4.7     image 2 (1) Capterra Rating: 4.4

 
delivery-tracking-platform

While you need delivery efficiency, your customers crave reliability - and we take care of both!

After hitting the “buy” button, every online shopper questions, "When will I get my order?” When they purchase for the first time from any brand, this question becomes more intensive: “Is the brand even legit?” or “Did I just get scammed?” Now, if you don’t provide them with every detail of shipments, it will lead to unhappy buyers expressing their frustration on social media. Worse, you may face poor customer reviews, zero retention rates, and an overwhelmed customer support team trying to fix these issues. 

Some accept these hassles. But smart retailers rely on ClickPost Delivery Tracking. It helps track all deliveries across multiple carriers on a single platform. Send time-to-time automated delivery updates to stay at the forefront of your customer’s mind. Fix delivery exceptions to keep up with ETAs. Generate additional sales and improve brand loyalty through a branded tracking page. So, be it maintaining efficiency or fostering reliability, our delivery tracking solution has your back. 

View the process in action

CONNECT WITH US

ClickPost Delivery Tracking Features

Everything You Need to Improve Delivery Efficiency and Customer Satisfaction!

Real-time tracking

Real-time tracking

No more guessing! No more waiting! Get real-time visibility of all the shipments delegated to different carriers on a centralized platform. Stay updated with all the nitty-gritty details of your shipments, like their exact location, time of dispatch, last distribution hubs, etc. 

branded-tracking

Branded tracking page

Build long-term brand loyalty and increase customer retention with a branded tracking page. Level up your customers’ post-purchase experience with the beautifully customized tracking dashboard that reflects your brand identity and grabs buyers’ trust. 

Intelligent-product -recommendations

Intelligent product recommendations

Generate additional revenue by showing relevant products on the branded tracking page. You can even configure what products to show or smartly integrate product recommendations by analyzing customers’ past purchases. 

automated-rule-based-notifications

Automated rule-based notifications

Win customers’ loyalty, maintain their peace of mind, and reduce your manual workflow by providing automated real-time delivery tracking notifications at each step of the shipment journey. Design personalized communication flows with our customizable templates to ensure a seamless experience.

multiple-communication-channels

Multiple communication channels

Ensure a delightful customer experience and engage customers positively by connecting with them the way they want. Send customized notifications through their preferred channels, be it email, SMS, or WhatsApp. 

multi-language-support

Multi-language Support

Reach a wider audience and minimize misunderstandings with auto-translated delivery notifications. Notify your customers in their native languages to connect better with them. 

dual-tracking-api-integration

Dual-tracking API integration 

Enhance customer experience and optimize operations with ClickPost’s advanced delivery tracking that uses both pull and push APIs. While push APIs automatically keep you and your customers updated on delivery status, the pull API ensures you can access the tracking information at your convenience.

notifications-during-delivery-delays

Automated notifications during delivery delays

Even one hour of delay can break the heart of an excited customer. Foster brand credibility and stay in touch with your buyers with automated notifications if any delivery delays occur. 

proactive-delivery-exceptions handling

Proactive delivery exceptions handling

Resolve exceptions proactively while the delivery is in transit. Streamline your communication with your customers to mitigate the problems way before they tag your brand on socials to leave negative feedback.

Seamless integration with just a single click!

  • 350+ Carriers
  • 70+ Platforms
  • Tracking API And Webhook

Tap into our extensive global network to meet your shipping needs. It includes 3PL carriers, postal services, last-mile courier service providers, LTL & FTL carriers, and local delivery services. 

Read More

Copy NDR management for design (1) 1-1

Don’t need to go back and forth with multiple systems you own. Connect our pre-built integrations with major eCommerce platforms like Shopify, Magento, WooCommerce, Bigcommerce, and more to track all your orders. You can also effortlessly integrate warehouse management systems, OMS, ERPs, and CRM systems with ClickPost without any hassles. 

Integrated with Storefronts

Benefit from the most robust multi-carrier tracking APIs and webhooks crafted for effortless integration. Thus, you can now efficiently manage delivery tracking and save a huge chunk of your valuable time with these powerful tools that effortlessly link you with over 350+ global carriers.

Read More

multi-carrier-api

Know more about How ClickPost delivery tracking can boost revenue, improve retention, and build long-term loyalty. 

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Integrate multi-carrier delivery tracking API for a centralized experience!

Eliminate the hassle of navigating multiple platforms for tracking information. Rather, consolidate disparate tracking systems, track orders across different carriers simultaneously, and maintain high-end operational efficiency by integrating ClickPost’s multi-carrier tracking API with your current tech stack.

global-coverage
Global coverage

Reach every corner of the world. We support 350+ carrier integrations and 60+ languages.

quick-onboarding
Quick onboarding

No more tech headaches! Integrate carriers with a single click and go live within a day.

accuracy
Accuracy

Stay accurate about delivery tracking with normalized data and standardized 7 main and 33 sub-statuses.

uptime
Uptime

Forget unnecessary glitches! Get reliable solutions and enjoy uninterrupted operations with guaranteed 99.97% uptime. 

secured-tracking
Secured tracking

Your data belongs only to you. Get top-tier data protection with SOC 2, GDPR compliance, and ISO 27001 certification.

customization-support
Customization support

Your business is our responsibility. Get active support from dedicated account managers and tech teams throughout the journey.

You might enjoy reading these articles

12 May, 2022
What is Order Tracking in eCommerce, and How It Works
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30 January, 2024 1 minutes read
The Benefits of Using Delivery Management & Tracking Software
02 April, 2021 2 minutes read
How Does the Courier Tracking System Work in eCommerce Industry
30 September, 2022 1 minutes read
8 Must-Haves Features in a Shipment/Package Tracking Software Solution
16 October, 2024 1 minute read
Order Tracking Software

Industry Leaders Love These Solutions

CLICKPOST

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Integrated Tracking

Get an integrated tracking solution that centralizes your delivery operations, eliminates exceptions, and improves customer experience.  

Popular Features

  • Integrated tracking portal 
  • Branded tracking page 
  • Product suggestions for cross-sales
Read More

CLICKPOST

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Multi-carrier Shipping 

Leverage the multi-carrier shipping solution that enhances your global reach, optimizes shipping management, and maintains profit margin. 

Popular Features

  • Smart carrier allocation engine
  • Bulk shipping label generation
  • Zip code serviceability
Read More

CLICKPOST

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NDR Management

Integrate ClickPost’s NDR management API for successful delivery,  reduced RTO percentage, and improved customer satisfaction. 

Popular Features 

  • Identification of failed deliveries
  • Superfast resolution via automation
  • NDR management portal
Read More

CLICKPOST

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Returns Management

Get an efficient returns management solution that automates most returns workflows, safeguards your revenue, and elevates customer experience. 

Popular Features 

  • Branded return portal
  • Failed pickup management
  • Real-time return tracking
Read More

CLICKPOST

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COD Reconciliation

Leverage COD reconciliation software that manages cash remittances across multiple carriers and automates the reconciliation process. 

Popular Features 

  • COD reconciliation management dashboard 
  • Periodic remittance report
  • Updates on delayed COD remittance
Read More

CLICKPOST

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Shopify Return App

Streamline the returns and exchange process on Shopify and improve shoppers’ experience with a self-serve return portal. 

Popular Features

  • Self-serve return portal
  • Dashboard for returns management
  • Automated email updates 
Read More

CLICKPOST

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Carrier Integration

Integrate multi-carrier API into your system for faster carrier onboarding and flexibility in shipping operations.

Popular Features 

  • 350+ carrier partners
  • Fastest carrier integration
  • Flexibility in carrier choice
 
Read More

CLICKPOST

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WMS Integrations

Seamlessly integrate your WMS for easy management of inventory, order processing, and shipping in one place. 

Popular Features 

  • Easy Integration with WMS solutions
  • Automated updates on warehouse management
  • A unified, easy-to-navigate dashboard
Read More

CLICKPOST

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Storefront Integrations

Easily integrate different storefronts for quick manifestation after checkout and seamless coordination among different sales channels. 

Popular Features 

  • Integration with storefronts like Shopify
  • Automated order fulfillment
  • EDD display
Read More

CLICKPOST

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Tracking API 

Integrate our tracking API with your tech stack for real-time shipment visibility and personalized tracking notifications. 

Popular Features

  • Thorough shipment visibility
  • Customized notifications
  • Pull & push APIs
Read More

Seamless Integrations to Support Your Business

Leading enterprises throughout the world have achieved significant results with ClickPost Delivery Tracking.

400+
Multi-Carrier Integrations
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30+
Communication Gateways
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All
Leading Storefronts
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Plus
Leading WMS, OMS & ERP Platforms Integration
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View the process in action

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Frequently Asked Questions

How do I track my delivery status?

Most of the time, the logistics company you’re dealing with often comes with an in-built delivery tracking system. Just enter the unique shipment ID/AWB number (you’ll find it in the order confirmation email) and hit the “Track” button. You’ll receive real-time tracking updates with other nitty-gritty details.

However, this process is quite easy if you’re dealing with just 1-2 carriers. But, if you’re managing multiple carriers or international shipments, you need ClickPost. It’ll fetch all the shipping statuses across different carriers on a centralized dashboard without you having to go back and forth with multiple sites.

Can I track multiple packages simultaneously with ClickPost?

Yes, you can! 

ClickPost integrates with 350+ carriers worldwide. So, no matter how many logistics companies you’re working with or packages you have, you’ll receive their tracking updates simultaneously on an integrated dashboard.

How frequently does ClickPost update the delivery tracking status?

ClickPost refreshes the delivery status on a real-time basis. So, as soon as there’s a change in package status, it immediately reflects the same on the platform.