World's #1 Post-Purchase Customer Experience Platform

ClickPost provides a number of features to help B2B, retail, and eCommerce companies grow their business and improve the overall customer experience. Some of the key features provided by ClickPost include:- Shipment Tracking, Returns Management, NDR Management, COD Reconciliation, Estimated Delivery Dates (EDD), Multi-Carrier Shipping, COD to Prepaid, Shopify Returns App, Integrations with Shipping Carriers, WMS, Storefronts, etc.

Estimated Delivery Dates

Accurate delivery estimates can make a world of difference for shoppers. It enables them to make better purchase decisions. ClickPost’s AI-driven EDD feature takes note of carrier performance and the difficulty of reaching a location. In this way, it’s always able to calculate EDDs correctly.

The ClickPost EDD is here to give your shoppers the much-needed peace of mind. Talk to us.

Multi-Carrier Shipping API Integration and Tracking

ClickPost offers a one-stop solution for all your shipping needs with multi-carrier integrations. Import, view, and manage your orders across numerous storefronts and carriers on a single unified dashboard. You can connect with over 350+ carriers with a single click and go live in 1 day.

ClickPost’s multi-carrier shipping API makes shipping and tracking the easiest parts of your business. Ship with any carrier you want and get timely order status notifications. Let us show you how.

Carrier Allocation

ClickPost’s automatic carrier allocation engine assigns the best shipping carriers based on metrics like performance, serviceability, costs, etc. This enables businesses to deliver on customer expectations in the most cost-efficient manner.

Integrated Tracking

Track the status of your orders across carriers on a central dashboard with universal tracking. Keep your customers updated every step of the way with customized order-tracking notifications sent via SMS, email, and WhatsApp. Identify bottlenecks, keep track of SLA terms, and manage customer expectations proactively in case of delays. Use the branded tracking page for an added boost via cross-selling and upselling.

Experience the power of seamless tracking and real-time insights with the ClickPost Integrated Shipment Tracking solution.

NDR Management

ClickPost’s NDR Management protocol is designed to help ecommerce businesses reduce RTO% and identify fake delivery attempts. After ascertaining the cause for a failed delivery, it automates SMS, email, WhatsApp, and IVRS communication to resolve the issue and reattempt fulfillment as soon as possible. Brands have seen a significant drop in their RTO numbers with ClickPost’s NDR management tool.

Don’t let any order fall through the cracks. Try ClickPost NDR Management tool to recover lost and delayed deliveries.

ReturnsPro

Bring the comfort of easy online returns to your store with a self-serve returns portal. Here, customers can book and track returns and exchanges along with entering the reason for the same. Activate return/exchange rules to automatically accept or reject requests. Make product images mandatory for returns and exchanges for better quality assurance. Refunds are fully automated and can be tracked on the ReturnsPro portal.

ClickPost ReturnsPro for returns management can convert casual shoppers to lifetime customers through an excellent returns experience. Want to know more? Let’s talk.

COD Reconciliation

Track the status of Cash-on-Delivery remittances from a unified central dashboard. Monitor payment anomalies and discrepancies with detailed non-remittance reports for greater financial control. Maintain COD conciliation logs for a carrier’s entire lifecycle.

Don’t let slow COD remittances hinder your business performance. Renew cash flow and systematize payments with ClickPost COD Reconciliation feature.

COD to Prepaid

Allow customers to make a shift from COD (Cash-on-Delivery) to Prepaid effortlessly and enjoy improved cash flow. The COD to Prepaid feature gives businesses the opportunity to forge customer trust through a hassle-free conversion process. Enable customers to choose their most convenient mode of payment.

Use the COD to Prepaid feature to allow customers to seamlessly switch their preferred payment method.

Shopify Returns

ClickPost brings an automated returns workflow for the Shopify seller for higher customer retention rates and frictionless returns. Businesses can set up and go live with the ClickPost Returns Plus app within 15 minutes. Process upto 100 free Shopify returns per month and reduce return rates with performance reports. Download ClickPost Shopify Returns Plus to unlock the magic of smooth returns.

Shipping Carriers

The highest-performing shipping carriers in the industry for all kinds of deliveries - domestic, international, expedited, same-day, next-day, and hyperlocal. Choose from a range of fulfillment options with the most reliable carriers, e.g., FedEx, USPS, DHL, UPS, Blue Dart, DTDC, and more. Integrate with any new shipping carrier and go live in just 1 day!

Check out ClickPost's extensive domestic and international shipping carrier list along with API Integration and Tracking Feature.

WMS, OMS, ERP

ClickPost WMS, OMS, and ERP integrations help streamline warehouse operations, minimize errors, and cut down costs. Additionally, they assist in improving customer experience and accelerating order fulfillment. Some of the top WMS, OMS, and ERP specialists integrated with us include Unicommerce, Increff, Vinculum, SAP, IBM Sterling, Oracle, etc.

Our management integrations can help you gain better control over your warehouse operations and make them more efficient and accurate. Maximize your output with WMS!

Storefronts

We connect you to the best ecommerce platforms and storefronts to showcase your products. Integrate your store to Shopify, Magento, WooCommerce, BigCommerce, etc., instantaneously. Gain exposure to a huge audience across the globe and boost your revenue. Our customer support team is always at hand for anything you might need.

ClickPost storefront integrations are key to connecting with your customers and growing like never before.

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World's #1 Post-Purchase Customer Experience Platform

What is ClickPost?

Revolutionize Customer Experience with Automated Logistics