1) Introduction
If you're in the market for a shipping software solution, you may wonder about ShippingEasy's alternatives. While there are many shipping software options available, ShippingEasy is one of the most popular choices among ecommerce businesses. However, it's not the only option available, and several Shippingeasy competitors are worth considering.
In this blog, we bring you a detailed analysis of the best alternatives of ShippingEasy. You may find some of these software, with a host of impressive features, to be a better fit for your online store. Before we begin, let's get to know ShippingEasy a little better.
2) What is ShippingEasy?
ShippingEasy is an ecommerce shipping software that offers logistics solutions for Shopify and non-Shopify merchants. It operates out of Austin, Texas, United States, and provides domestic and international shipping support through UPS, USPS, FedEx, and DHL Global.
With ShippingEasy, ecommerce companies can easily automate several parts of the shipping workflow and provide a vast range of integrations with leading storefronts like WooCommerce, Shopify, BigCommerce, etc.
Like most other shipping software, ShippingEasy enables businesses to share order tracking updates with customers. Many online stores love it for the heavily discounted shipping rates it offers for shipping within the US.
3) Top 10 ShippingEasy Competitors and Alternatives
Here's a list of the best competitors and alternatives of ShippingEasy. We'll discuss each option's features and pros and cons to help you decide which is right for you. Happy shopping!
3.1) ClickPost
ClickPost is one of the best post-purchase customer experience management software for ecommerce shipping. It enables online stores to ship products worldwide with the help of 250+ carrier integrations. ClickPost's unified dashboard makes it easy for businesses to view, edit and track their orders across different filters like location, status, type, and more.
Features:
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ClickPost recommends the best shipping carriers for a shipment based on past data like carrier shipping performance, SLAs, destination, best shipping prices, and more.
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Provide customers a personalized experience with a branded tracking page with featured panels for cross-selling and upselling.
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Automatically manage delays and reduce RTOs by quickly identifying failed deliveries and contacting customers with the NDR Management tool.
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Power Shopify returns management through the plug-and-play ClickPost Shopify Returns Plus app featuring a plethora of themes and reverse logistics features like NPR (Non-Pickup Report) management, real-time return tracking, and more.
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Integrate with the best shipping carriers like FedEx, UPS, USPS, DHL, BlueDart, and DTDC at the lowest prices.
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Sell on all leading marketplaces like Amazon, Etsy, eBay, etc., and connect to numerous WMS and ERPs in seconds.
Pros: Hassle-free onboarding and super responsive customer support.
Cons: Mostly suitable for medium to large enterprises.
3.2) Narvar
Narvar is a US-based shipping management platform that seeks to improve customers' after-sales experience. It was established in 2012 in San Francisco, California, United States, and has since expanded to Europe, North America, and the Asia Pacific. It currently provides forward and reverse logistics across 38 countries.
Features:
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Configure estimated delivery dates based on sale season, order volume, and more.
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Increase conversions with omnichannel functionality offered by the Concierge feature for in-store pickups and returns.
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Enhance post-purchase customer experience through product recommendations, feedback, etc.
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Proactively manage customer expectations by sharing real-time order status notifications.
Pros: Narvar has a smooth and customizable UI.
Cons: Customer support needs improvement.
3.3) Freightview
Freightview is a one-of-a-kind transport management software (TMS) that manages freight shipping from end to end. It was developed in 2014 with headquarters in Kansas, USA. It has helped many freight shippers dramatically reduce costs and improve their bottom line.
Features:
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Connects companies to the best carriers for freight shipping and displays real-time shipping rates over carrier APIs.
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Freightview records LTL, direct, and spot quotes and automatically fills in quote application forms for faster checkout.
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Send freights to - liftgates, construction sites, trades shows, etc.
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Audit freight invoices, quickly raise disputes, follow up with time-stamped communications, and close disagreements.
Pros: Freightview comes with a 14-day free trial and is very cost-efficient.
Cons: Not user-friendly. Difficult to find carrier rates easily.
3.4) ShipBob
ShipBob came into existence in 2014 to revolutionize the D2C ecommerce shipping industry. From a small establishment, this supply chain management company has grown into an omnichannel fulfillment solution across verticals.
Features:
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ShipBob integrations include - platforms and marketplaces like Shopify, eBay, Amazon, WooCommerce, Wix, and order management software like Cin7, Cymbio, Skubana, and returns management apps like Happy Returns, Loop returns, etc.
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Offer 2-day shipping on all orders with ShipBob across the United States of America.
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Ships to over 200 countries worldwide and handles end-to-end fulfillment for orders within the USA, Canada, UK, EU, and Australia.
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Businesses can use ShipBob's extensive network of distributors for dropshipping and B2B retail.
Pros: ShipBob's onboarding process is simple and uncomplicated.
Cons: Customers often complain of tech-related issues around shipping options.
3.5) Cin7
Cin7 is a third-party order management software that offers various services in the B2B and B2C segments. This New Zealand-based software company focuses on reducing the cost of shipping ecommerce products. Cin7 is a one-stop solution for inventory management, cross sales, and ecommerce fulfillment. It's easily one of the best ShippingEasy alternatives on the market.
Features:
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Connect your online store to 700+ integrations across 3PLs, warehouses, ERPs, ecommerce platforms, sales channels, manufacturing units, POS, etc.
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Optimize shipping processes, replenish inventory, and analyze performance reports with automated workflows.
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Offer 24x7 customer support to buyers throughout the shipping journey.
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Cin7 backs Amazon merchants with dedicated shipping services like Fulfillment by Amazon (FBA), Amazon Direct Fulfillment, Amazon Vendor, and more.
Pros: Efficient inventory management. Cin7's resource center is a treasure trove of helpful information.
Cons: Integrations are patchy, and sometimes SKUs don't match up.
3.6) Skubana
Skubana is a cloud-based ecommerce order management and shipping software with headquarters in New York, USA. It provides inventory management, warehousing, shipping, tracking, and growth hacking services on a single platform. Businesses looking for ShippingEasy competitors will be happy with Skubana's features and performance.
Features:
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Integrate with multiple sales channels, shipping carriers, ERPs, WMS, etc., and manage them from a single dashboard.
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View recent activity and business trends on Skubana's dashboard to determine problem areas and opportunities for growth.
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Skubana offers flexible order fulfillment options to cater to every ecommerce seller. You can choose direct fulfillment, FBA, dropshipping, batch shipping, etc.
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Online companies can use Skubana's cross-channel analytics function to determine the most profit-making sales route.
Pros: Skubana's software is easy to use, and carrier integration is smooth.
Cons: SLAs are often breached, leading to unhappy customers and lost business.
3.7) PirateShip
PirateShip offers excellent parcel shipping services to ecommerce companies with UPS and USPS at the cheapest shipping rates. These include real-time shipment tracking, inventory management, batch shipping, etc. It's a great alternative to ShippingEasy for small and medium-sized businesses.
Features:
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Reach a wider audience by selling on popular ecommerce platforms like Amazon, eBay, Walmart, Etsy, and others.
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Maintain customer transparency by sending automated order status notifications on SMS and emails.
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Allow customers to schedule delivery timings and drop off orders at their chosen locations.
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Buyers can print postages, shipping labels, and return labels from the comfort of their homes.
Pros: Offers the best discounts on USPS and UPS shipping rates. PirateShip does not charge a monthly subscription fee.
Cons: Customer support is unresponsive.
3.8) Ecomdash
Ecomdash is an all-in-one ecommerce solution that provides entrepreneurs with everything they need to build an online store and start shipping. Ecomdash came into being in 2015 in Burlington, Massachusetts, to help businesses with end-to-end logistics support.
Features:
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Pull in order data from all your ecommerce websites, WMS, sales channels, etc., to your dashboard for easy management.
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Use Amazon's fulfillment services to process orders faster.
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Offer attractive shipping discounts to customers through carrier rate bidding.
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Help customers stay updated about their order statuses through real-time notifications and provide timely deliveries.
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Ecomdash features a powerful analytics tool that helps businesses identify the highest-selling products, slow-moving inventory, the performance of sales channels, etc.
Pros: The inventory tracking system helps maintain stock levels.
Cons: Bad customer service. Glitchy software.
3.9) ShipMonk
ShipMonk is a 3PL fulfillment platform that helps ecommerce companies scale up their operations without burning a hole in their pockets. ShipMonk started in 2014 and has helped hundreds of online stores streamline fulfillment processes with tech-driven services.
Features:
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Ecommerce stores can use ShipMonk for pick and pack and extensive warehousing services that use technology to stock inventory in the most strategic way.
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It offers faster returns management and exchanges. It accommodates various exchange options like product testing, colours, sizes, quality assistance, etc.
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ShipMonk integrates with many Point of Sale software, transport management systems, shopping carts, and more.
Pros: Excellent customer service. Warehouse management optimizes storage and reduces costs.
Cons: ShipMonk's services come with hidden costs and fulfillment fees.
3.10) ShipTime
ShipTime is a leading provider of shipping solutions. They help businesses streamline their logistics operations and improve customer satisfaction. The ShipTime software is used by companies of all sizes, from small businesses to Fortune 500 companies. This ShippingEasy alternative offers an intuitive interface, real-time tracking, and robust reporting tools.
Features:
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Businesses can send orders faster to customers with standard and expedited shipping options like next-day delivery, same-day delivery, etc.
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ShipTime provides LTL shipping for ecommerce merchants dealing in heavy items like furniture, gym equipment, electrical appliances, etc.
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Store owners can discover a more extensive customer base with international shipping facilities.
Pros: Very user-friendly and affordable.
Cons: Insurance claims redressal can sometimes take too long.
4) How to Select the Best ShippingEasy Competitors and Alternatives?
ShippingEasy is a great option, but a few other contenders are worth considering. In the section below, we'll look at some of ShippingEasy's top competitors and how they compare. We'll also help you decide which one is the best fit for your business. So, if you're ready to explore your shipping options, keep reading!
4.1) Look at the price tag
The correct shipping software can save your business time and money by automating shipping functions and reducing shipping costs. However, shipping software can be expensive, and it's important to consider the price of the software before you purchase it. If you're unsure whether the shipping software is right for your business, you can always try a free trial to see how it works.
4.2) Check Serviceability
Whichever ShippingEasy alternative you choose to partner with must be able to ship to all your selected locations and give you ample scope to scale up your operations. Serviceability refers to the number of areas a shipping solution delivers to and the number of shipments it can handle weekly or monthly. Sorting these criteria with your logistics provider is crucial for maximum efficiency.
4.3) Enquire about order tracking notifications
Sending real-time order tracking notifications is a simple way to improve the customer experience and build long-lasting relationships with your customers. Therefore, the ShippingEasy competitor you choose must be able to support real-time tracking and send notifications at every milestone.
4.4) Prioritize customer service
The ecommerce shopping experience is highly customer-centric. But it shouldn't only be limited to that. Customer service in the form of live chat or telephone support can immensely improve the post-purchase experience by answering queries, registering complaints, and more. Since shipping and after-sales service are equally important metrics for customer satisfaction, logistics software with a customer support team is a must.
4.5) Evaluate user reviews
Few things will give you a clearer picture of how good a ShippingEasy competitor is than user reviews. If most reviews of a shipping platform say it lacks decent customer care or that the software frequently faces glitches, then chances are you will be met by the same problems should you choose to opt for that. Look for reviews that give a detailed description of what works and what doesn't. These user reviews can be beneficial in selecting the best competitors or alternatives for ShippingEasy.
5) Final Conclusion
Shipping software is vital for any business that ships products to customers. It is an essential piece of ecommerce infrastructure. It helps companies reduce shipping costs, streamline the shipping process, and collect data on improving the shipping operation. These benefits help businesses operate more efficiently and deliver products to customers faster. We hope our list of the top ShippingEasy competitors and alternatives will help you find the right one for your store!