eShipz Competitors and Alternatives
eCommerce retailers and businesses, especially in India, would have heard of eShipz. In the past couple of years, this logistics SaaS company has seen a meteoric rise, aiding B2C brands in optimizing their delivery processes. This article intends to scrutinize eShipz’s features and list befitting competitors for retailers looking for an eShipz alternative.
What is eShipz?
eShipz is an enterprise-grade shipping software founded in 2019 and headquartered in Bangalore. It provides a unified shipping solution for eCommerce and retail companies streamlining their logistics operations.
eShipz bolsters the efforts of eCommerce store owners trying to optimize their pre and post-shipping stages. Its core activities include syncing and processing orders from eCommerce marketplaces and connecting clients with best-suited fulfillment partners.
Companies integrating with eShipz gain access to 120+ possible integrations with national and international carriers. Using its robust technology, it can also initiate multi-channel integration, such as Shopify, Magento, and Amazon.
Here are eShipz’s most salient features at a glance:
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Generate shipping labels in bulk for over 220 carriers.
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Recommend carriers using AI algorithms and quick order dispatch.
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Convert cash-on-delivery (COD) orders to prepaid and offer incentives to customers.
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Track orders and notify customers of any delivery delays and monitor COD orders.
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Manage NDR (Non-Delivery Report) cases such as undelivered shipments from a central dashboard.
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Process return requests from a centralized portal and sends customer notifications at every stage of pickup.
Top 10 eShipz Alternatives and Competitors
1) ClickPost
Starting four years prior to eShipz in 2015, ClickPost is famed as one of the fastest-growing multi-carrier shipping platforms in Asia. Since its inception, ClickPost has been developing cutting-edge technology to enhance, optimize and streamline logistics for eCommerce retailers.
ClickPost has a comprehensive portfolio of AI-powered and ML-driven modules for pre and post-shipment dispatch as well as product returns. Unlike eShipz, ClickPost has an extensive carrier network of 300+ Indian, U.S., Middle East, Latin American, Asian, Australian and Canadian carriers. It possesses the ability to complete carrier integrations within 24 hours.
Features:
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Automate shipment allocation to carriers with ML formulation and streamline order processing with quick shipping label generation.
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Reduce cart abandonment by offering real-time zipcode visibility according to a carrier’s updated serviceability data at checkout.
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Optimize tracking with multiple filters for easy categorization and real-time tracking updates using webhooks and push and pull APIs.
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Eliminate customer queries with milestone-specific multi-channel notifications delivery through emails, SMS, and WhatsApp.
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Increase customer satisfaction with a customizable tracking portal embedded with cross-selling features like product recommendations.
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Remove returns friction with a self-service returns portal executing preset return policy, automated carrier selection, and tracking.
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Lower undelivered orders by communicating with customers for updated delivery instructions and identifying fake delivery attempts.
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Minimize cash remittance discrepancies by regularly monitoring cash flows and courier performance in every accounting transaction.
2) SendCloud
SendCloud is an automated shipping solution provider based in Eindhoven, Netherlands, and was founded in 2012. Its last-mile delivery solutions make SendCloud a good eShipz alternative. It has an overarching reach in the European market and is an excellent shipping aid for U.S. retailers to expand their European presence.
Like the eShipz, SendCloud enterprise-level shipping solutions such as carrier integration and shipping label generation. However, unlike the former, it offers negotiated shipping rates and discounts, as well as cross-border logistics services.
Features:
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Avail of ready-to-print shipping labels and auto-generate CN22 customs documents simultaneously.
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Set customs shipping rules that are used to select carriers for shipments and schedule shipment pickup from warehouses with them.
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Optimize customer checkout experience by offering flexible delivery methods, preferred delivery times, and courier options.
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Streamline order updates with real-time tracking and customized branded emails sent to customers throughout the order lifecycle.
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Create branded returns portal that automatically sends return labels to customers and auto-approves return requests.
3) ShippyPro
ShippyPro is a delivery management software that strives to create a frictionless shipping experience and quick order fulfillment for B2C brands.
Based in Toscana, Italy, ShippyPro was founded in 2017 to make eCommerce returns and shipping a breezy process.
What makes ShippyPro an appealing eShipz alternative is its well-rounded pre and post-shipping features, such as label creation and tracking packages. It also has multiple APIs in place to help small businesses earn a competitive advantage over their larger competitors in shipping.
Features:
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Offer customizable shipping label options such as adding brand logos, barcodes, and custom texts.
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Has preset fixed shipping rules for automating carrier selection based on criteria like marketplaces, SKU weight, carrier rates, tariffs, etc.
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Extend tracking notifications for customer re-engagement as well as branded tracking emails, SMS, and recommended product lists.
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Sync orders from multiple sales channels from a single dashboard view to sort and take action on any shipments needed.
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Create branded return portal tuned in with custom return conditions, and embed the return portal in any part of their website.
4) ShipTime
ShipTime is a multi-carrier logistics software that primarily handles small parcel shipment and LTL (less-than-truckload) freight. eCommerce retailers looking for an eShipz competitor that has expertise in freight shipping can consider ShipTime.
ShipTime was founded in 2008 in Ontario, Canada. The SaaS company is best known for discounted courier shipping services for prominent carriers like FedEx and DHL. It also successfully manages international shipping with carriers like Canpar, GLS, and Purolator.
Features:
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Connect with major eCommerce marketplaces and platforms like WooCommerce and OpenCart without coding requirements.
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Ship packages, envelopes, and lightweight parcels with North American carriers while saving upto 65% in shipping costs.
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Offer special discounts and business advice to small businesses in collaboration with the Canadian Federation of Independent Business.
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Schedule pick and drop off with aid from smart technology as well as easily generate order information like shipping labels.
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Offer international shipping options to 220 countries alongside LTL freight forwarding in North America.
5) ShipStation
ShipStation is a well-known order fulfillment and shipping management software company, especially for small and medium enterprises. Like eShipz, ShipStation helps organize and simplify manual shipping workflows. These cases include multi-label generation, sync orders from multiple sales channels, and regulating inventory.
What makes ShipStation a reliable eShipz competitor is its contoured and systematic shipping automation services. It extends discounted shipping with UPS, USPS, and DHL courier services. Likewise, it quickly compares rates and customizable shipping rate confirmation templates.
Features:
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Alert retailers whenever multiple orders are intended for the same customer to combine them into single shipments with one shipping label.
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Filter orders on multiple bases like destination and identifies priority orders with color-coded tags.
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Customize tracking page with brand themes and details, set brand logos on shipping labels, and personalized message to packing slips.
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Notify customers of order status through various channels like emails, SMS, and tracking portals with tailor-made message templates.
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View and supervise stock levels in real-time, detect low inventory situations, and reserve SKUs for on-time order fulfillment.
6) Shipway
Shipway is a shipping and logistics software servicing 12000 D2C brands in easing their shipping constraints and modulating last-mile delivery. Shipway rivals eShipz with its intelligence platform overseeing returns and exchanges, fraud detection, and tracking.
Based in Gurgaon, India, Shipway offers cloud-based solutions to eCommerce retailers, particularly assisting with fast deliveries across India. It has pre-built integration with carriers like Delhivery, Blue Dart, and Ecom Express that have a firm understanding of customer expectations.
Features:
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Rapid order fulfillment with automatic order synchronization from any eCommerce sales channel.
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Quick shipping label generation in batches of 1000 and creates invoices in a couple of steps.
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Speedy shipment assignment with carriers based on different selection basis such as cheapest and fastest carriers.
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Swift communication with 3PLs regarding packaging instructions and auto-allocating package weight or dimensions to SKUs.
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Brisk resolution of weight discrepancies with carriers alongside assurance of order pickups from warehouses within 24 hours.
7) Freightview
As the name suggests, Freightview is a freight management software located in Kansas, U.S. The core function of Freightview is to help B2B and B2C eCommerce brands, retailers, and industrialists ship LTL parcels.
Retailers searching for an eShipz alternative active in international freight shipping may find Freightview a suitable option. Its other areas of competencies include freight booking, shipment tracking, invoice auditing, and data reporting.
Features:
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Has consolidated data of negotiated freight rates and parcel charges in its easy-to-use platform, allowing shippers to compare rates easily.
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Has a well-designed interface for convenient booking of LTL shipments, customer-routed packages, and high-volume orders.
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Offers automated order dispatch via Freightview’s API, which takes seconds to place orders directly with carriers.
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Gives access to minutiae tracking details based on the Bill of Lading of each shipment, from its dispatch time to final delivery at the customer destination.
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Predicts accurate estimated delivery date with its native AI algorithm.
8) ShipperHQ
ShipperHQ is a delivery experience management (DEM) platform. It strives to secure smooth transit journeys of shipments and ensures that customers receive their orders on time. As a DEM software, it tackles issuing cropping up en route and undertakes actions to make delivery efficient and cost-friendly.
Founded in 2008, ShipperHQ is based in Austin, Texas, and majorly services U.S. retailers. Its role is to streamline delivery in the checkout phase and extends its services toward customer conversation.
Features:
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Enhance transparency by allowing customers to decide on delivery dates and inform them about lead time and maximum transit time for perishable items.
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Amplify customer satisfaction with automatic packing configuration, set packing instructions to specific SKUS, and calculate packing costs.
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Boost Buy Online and Pickup in Store (BOPIS) initiative by displaying item availability time in stores along with store locations using Google Maps API.
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Supplement LTL shipping of oversized or heavy goods with the speed of small parcels, connect with 30+ freight carriers, and automatically maneuver accessorial charges.
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Improve backup carrier rates during downtime shipping and use alternative live rates for a consistent checkout experience.
9) ShipRocket
ShipRocket is an Indian shipping aggregator that promotes shipping software solutions. The reasons that make Shiprocket a competent eShipz competitor include features like COD, bulk shipping, and notifications. Launched in 2017, Shiprocket services 2000,000 D2C brands and 24,000+ pin codes in India.
Features:
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Calculate domestic and international shipping costs depending on factors like shipment origin and destination, order dimensions, etc.
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Undertake hyperlocal deliveries with courier partners like Dunzo and Shadowfax at reasonable prices and complete same-day delivery.
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Customize shipping labels, provide various printing formats, and display brand names or logos on them.
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Promotes Amazon Self-shipping with multiple couriers at the minimum price of 20 INR/500 grams, offers cashback and prepaid payment options.
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Streamlines order notification updates to customers via emails and SMS from order packing to delivery, including shipment delays.
10) LogiNext Mile
LogiNext Mile is a route transport management system (TMS) that helps businesses optimize their incoming and outgoing logistics services. Essentially it sheds viability into everyday transport processes. Some of these include loading and unloading shipments, planning carrier routes, and assisting with documentation.
Features:
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Eliminate manual routing needs with automated optimization that determines the optimal route for fast and cost-effective deliveries.
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Plan order allocation by tracking all shipping traffic in a territory, improve package scanning, and automatically allocate shipments to best-suited drivers for the route.
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Receive end-to-end visibility of the entire supply chain by tracking vehicle movements and augmenting line-haul truck movements.
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Ensure carrier compliance with SLA agreements for timely estimated arrival dates, shipping charges, and driver behavior.
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Streamline reverse logistics by offering suitable pickup windows to customers, effectively plan truck capacity, and send timely updates.
How to Select the Best Competitor and Alternative for eShipz shipping software?
We have listed the most appropriate eShipz alternatives that complement its services and, in many cases, excel. Here we present some factors eCommerce companies can consider while pairing with any SaaS tool:
1) API connectivity
APIs build a channel for efficient, fast, and accurate interaction between two software. This means the more API connections your chosen software allows, the better streamlined your logistics will be.
Every shipping software requires some essential API connectivity for order tracking, extracting carrier rates, zip code serviceability, and order syncing. Try to determine if your eShipz competitor has these basic requirements while offering more solutions.
2) Tracking Strength
Tracking is the core requirement of all shipping SaaS platforms, including those of eShipz alternatives. Ideally, order tracking should take place in real time. Retailers should get updates on the on-time delivery schedule, shipping delays, or early arrivals. eShipz competitors like ClickPost and Sendcloud give real-time tracking information.
3) Shipping Optimization
While tracking and order syncing are basic requirements, excellent shipping software goes above and beyond to optimize shipping. Shipping optimization can involve any process that reduces lead time, overhard shipping costs, and plans delivery to take place within ETA.
Many of eShipz’s competitors offer such optimization services. For example, LogiNext offers route planning, ClickPost offers NDR management, and ShipTime presents easy pickup scheduling.
4) Pricing
Software price marks a significant factor for every business type in managing their logistics operations and determining product prices. This is why carefully choosing an eShipz alternative that has conducive pricing tiers or free trials is important. This will help retailers gauge the utility of the software without bearing any loss.
5) Delivery Exceptions Management
Delivery exceptions such as delayed or failed deliveries can occur for x number of reasons. With careful monitoring, streamlined communication with customers, and relaying information to carriers, retailers can save the shipment from RTO. Software solutions like ClickPost can help you handle exceptions by leveraging automation and ML-generated technology.
Final Words
eShipz is an intelligent and promising shipping software that aids Indian eCommerce retailers to smoothen their delivery operations. However, it comes with certain limitations when contrasted with its competitors.
We present here a list of eShipz alternatives with excellent services in shipping, including freight forwarding, Amazon Self shipping, and COD reconciliation. We hope this article will give you the information required to find a fit shipping partner.
FAQs
1) Is ClickPost better than eShipz?
In terms of pre-integrated carriers and service capacity, ClickPost fares better than eShipz. ClickPost has 300+ carrier integration and the capacity to onboard any carrier within a day. Its ML-powered recommendation engine allows greater flexibility to retailers to set rules for courier selection.
2) Why do people choose to shift from eShipz to other alternatives
Though eShipz is a user-friendly software, some of its clients faced difficulty integrating with carriers. They have also faced escalated customer support response times.