Table Of Contents
Shipping services
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Marketplace Integrations
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Picking and Packing
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Auto Order Manifestation
Special services
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ERP Integration
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Order Management
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Inventory Management
Technology services
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Warehousing Solutions
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Predictive Analytics
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Omnichannel Automation
About Browntape
Browntape is a SaaS-based ecommerce supply chain solution that helps online store owners better manage their shops with complete ecommerce management. The company was set up in 2012 with headquarters in Goa, India, to make order processing a hassle-free process. Some of the retailers in the world trust Browntape for order and warehouse management. For example, Lee Cooper, Kate Spade, Welspun, Lego, etc.
With Browntape, online retailers get everything they need in one place. They can integrate with over 100 shopping carts like Amazon, Etsy, FlipKart, etc. They also get to connect their store to numerous shipping carriers and choose the one that offers the best shipping price. Moreover, for large ecommerce enterprises, Browntape offers seamless ERP integrations that manage everything from shipping and warehousing to finances and inventory management.
A common problem for many online sellers is tracking inventory correctly to avoid dead stock, overstocking, or out-of-stock situations. With Browntape’s automated stock-keeping features, businesses know exactly how much to order for each of their SKUs to keep customers happy. This feature is especially useful for the sale season, which witnesses a sudden influx of orders and returns. Businesses using Browntape can accurately forecast demand and always keep buffer stock for unforeseen circumstances.
It also offers automated order management where entrepreneurs can print shipping labels in bulk and relegate picking and packing to Browntape. All orders shipped with this SaaS platform can be tracked online by merchants and customers. It also provides real-time order tracking notifications to customers on their chosen mode of communication - SMS or email.
Browntape’s warehouse management solution is an impressive tool that allows businesses to connect multiple warehouses to various marketplaces. Alternatively, they can integrate their own storage spaces into the Browntape system for efficient management of stocks.
Warehouses can be allocated based on a business’s target demographic locations or pin codes. Browntape can find the best warehouse to fulfill an order based on the delivery address. Ecommerce companies using various modes of fulfillment like FBA (Fulfilled by Amazon), Amazon Flex, Flipkart Smart, etc., can assign order fulfillment types to every warehouse.
This WMS provides detailed insights into the performance of the warehouse operations, including information on inventory levels, return orders, etc. It’s also a great option for brands that sell both through online and offline modes. Their omnichannel store feature makes offline-to-online or online-to-offline sales and returns remarkably seamless. In this way, brands can offer their customers the best post-purchase experience. Their POS (Point of Sale) integrations make cash-on-delivery (COD) orders and online payments easy to track.
With ClickPost’s Browntape courier API integration, ecommerce companies can start leveraging the powerful services offered by Browntape within no time. Managing an ecommerce business does not have to be a one-person job. Strategic collaborations are the best way to build a successful brand. Get in touch!
FAQs about Browntape
1) Can Browntape handle returns and refunds?
Yes, Browntape is equipped to process returns and refunds. As soon as a return request is registered by the customer, Browntape assigns a shipping carrier for the pickup. Once the order has been received at the warehouse and all quality checks performed, Browntape initiates the refund process. Customers can track the status of their returns and refunds with the tracking link provided to them.
2) Which companies can benefit the most from Browntape’s services?
Browntape’s services are beneficial for ecommerce companies of all sizes looking to streamline their inventory and warehouse operations.
API | Description |
Manifestation and shipping label generation API: |
Automatically generates AWB number and prints shipping label for order processing |
Track Shipment API: | Monitors the movement of every shipment on inbound and outbound journeys |
Cancellation API | Cancels an order after confirmation |
EDD API: | Displays the estimated delivery date of a package according to the pin code |
NDR Action update: | Starts the failed delivery management process by triggering carriers |
Return Web-hooks: | Accepts or rejects customer return requests |