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1) Overview
Stamps.com is an internet-based shipping software platform. It caters to SMBs and home offices through partnerships with multiple brands and the US Postal service. Stamps.com offers economical prices for postal services. It also enables the printing of postcards, envelopes, labels, and facilitates adequate packaging for domestic and international shipping.
This shipping platform provides a 24/7 online service and also offers free pick-up services for your mails. Stamps.com avoids hidden costs, service charges, and expensive postage meter ink. Furthermore, it allows customers to access discount shipping prices that are not available at the postal office.
However, if your business requires a more dynamic range of services, you can look through our extensively researched list of Top 10 stamps.com alternatives and competitors.
2) Top 10 Best Stamps.com Alternatives and Competitors
2.1) ClickPost
ClickPost is a SaaS (Software as a service) company that provides delivery experience software. It is a popular competitor to Stamps in offering end-to-end logistics management. ClickPost is an easy-to-use, affordable shipping service with real-time order tracking and notification capabilities.
It is integrated with more than 250 carriers and a recommendation engine for you to find the best shipping rates. Moreover, you can also take advantage of ClickPost's returns management with pick-up optimization, one of its prominent features. Furthermore, its NDR management system is much sought-after in the market. The only downside is, ClickPost is not suitable for small businesses.
2.2) Shipup
Shipup is a courier software and a good alternative to Stamps.com logistics software. Many global retailers rely on Shipup to provide insights into their shipping data. With the help of this software, you can access valuable data and metrics to analyze all shipping operations.
Moreover, Shipup has developed an accurate date prediction system for competitive logistics operations. Additionally, it is integrated with order tracking systems to provide dependable customer service, offering real-time updates on shipment statuses. It can also print postage stamps and validate addresses.
2.3) Narvar
Narvar offers an excellent post-purchase customer experience with its logistics software, and it's one of the best alternatives to Stamps.com. This software is integrated with 400 plus carriers, so you can access all your shipping information on one platform! With Narvar, you can access shipment data across all carriers and monitor your business operations with a dedicated portal.
The Concierge portal in Narvar allows customers to select their preferred points from 9000 locations for optimizing pick-up or drop-off services. Concierge not only saves time but also improves efficiency in returns management. Furthermore, Narvar, with its order tracking system, delivers order status to you via timely notifications. However, Narvar does not deliver to Asian countries. Therefore, businesses based out of Asia will have to look at Narvar alternatives.
2.4) WeSupplyLabs
WeSupplyLabs is a great competitor for any e-commerce business that needs to offer its consumers post-purchase customer service. With over 100 carriers and marketplaces integrated into WeSupplyLabs, you can access a wide range of services or products with one easy platform!
This software's innovative services make it easier for businesses to deliver their products. For instance, it offers both curbside pick-up as well as in-store pick-ups, simplifying the delivery process. Moreover, WeSupplyLabs also enables you to monitor all shipment data and metrics for business analytics. Additionally, this courier software also provides real-time order status with regular notifications.
2.5) Metapack
Metapack offers a great range of services for couriers and online companies looking for shipping software alternatives like Shipup. With over 400 carriers integrated into the system, Metapack lets you manage all of them on a single portal.
This logistics software offers 35,00 storage units worldwide and provides 350k locations globally for optimizing pick-up and drop-off services. Further to this software's speedy order management capabilities, it also generates shipping labels quickly. Finally, it offers a personalized branded page to showcase videos, images, and product recommendations.
2.6) AfterShip
AfterShip is another leading competitor to Stamps.com, offering shipment tracking software for post-purchase customer service. This software has over 900 carriers integrated into its platform, accessible through a single portal. Its delivery date prediction system is accurate and maximizes order fulfillment.
Moreover, AfterShip has a well-configured mobile app that lets you track your shipments and engage in-app purchases to various marketplaces! Furthermore, this courier software offers a personalized branded page to display order status while enabling cross-selling and package tracking.
The tracking feature is integrated with seven main order statuses and 33 sub-order statuses that are automatically notified to customers. Order tracking notifications are, however, known to get delayed in the case of large orders. AfterShip alternatives like ClickPost offer more accurate and real-time order status alerts.
2.7) Shipstation
Shipstation, a solid competitor to Stamps.com, offers an excellent shipping and delivery experience software with integration to more than 50 carriers. Their solutions simplify order management and inventory tracking as well! With Shipstation's easy-to-use customization options, you can create shipping labels that are perfect for your business.
Moreover, the tracking page has a customizable design with branded products prominently featured! More than 100K merchants use the software to manage inventory with allocation, deallocation, and tracking solutions. This shipping software helps weed out any discrepancies in your business operations by providing shipment data and logistics reports.
2.8) Qapla
Qapla is an innovative shipping software platform that offers order management services and integrations with 160 plus carriers. With this reliable alternative to Stamps, the user can access all their shipments on a single dashboard, across all carriers.
Qapla's software is connected to various marketplaces and online stores like Amazon, eBay, Aliexpress, Shopify, etc. Post-purchase management with Qapla can be done through their portal, which makes it easy for its customers.
With the help of this logistics software, you can automate routine operations like shipment processing and label generation to expedite your supply chain. Additionally, it provides reasonable prices through subscription packages according to the size/scale of your business.
2.9) Convey
Convey is a solid competitor with its wide range of services to Stamps.com logistics software. Convey's delivery experience software helps you manage your supply chain easily and efficiently. With Convey, you can optimize delivery schedules and get real-time tracking and notifications.
Moreover, you can manage delivery exceptions through proactive communication with carriers and customers to find effective solutions. Additionally, Convey employs a predictive analytics model to foresee potential problems and assess risks in the supply chain. Furthermore, you can access shipment data under various metrics to monitor your business.
2.10) Easyship
Founded in 2014, EasyShip is a well-recognized delivery experience software that provides logistics management and is a competitor to Stamps.com.
It offers multi-carrier integration with access to all carriers from within a single dashboard! With the help of a well-configured customs clearance system in Easyship, international shipments are easier than ever.
Automated label and document generation in this software lets you process your shipment swiftly without any delays. Easyship's real-time tracking feature allows you to view your shipment's progress from anywhere in just a few clicks.
Moreover, this courier software also gives customers access to a branded page with multiple languages and an easy interface.
3) How to Choose the Best Stamps Competitors and Alternatives for Your Business?
3.1) Serviceability
When obtaining shipping software, the first thing to look for is serviceability. It is determined by the number of pin codes and orders that your chosen logistics software can handle.
Your business needs software that can service a wide range of regions, remote or international. Furthermore, the logistics software should be efficient enough to handle high volumes if you need to ship in bulk.
Therefore, the proper software selection puts your business on the map of a growing e-commerce market. However, before zeroing in on a top Stamps.com alternative, you should understand the requirements of your business precisely.
3.2) Cost-Effective Shipping Process
Another crucial aspect of identifying good logistics software is its ability to deliver cost-effective shipments for your business. Since shipping costs drain a substantial amount of funds, it is paramount that you find the lowest possible prices for your online venture.
A top Stamps.com alternative like ClickPost utilizes intelligent recommendation engines to provide reasonable prices. These engines, using algorithms, evaluate data and metrics to find the right combinations of carriers and shipping prices for your business.
3.3) Delivery Exceptions and NDR Management
Delivery services are divisive in post-purchase customer experience and can be riddled with exceptions. They can arise because of an incorrect address, wrong contact information, stuck, delayed, or lost shipments. An NDR or Non-delivery report is created when a delivery exception occurs.
A finely configured delivery experience software provides proactive solutions to tackle NDRs. It does that with real-time updates and communication channels between e-commerce businesses, their logistics partners, and customers. As a result, with effective shipping software, NDRs are resolved quickly, eliminating further delays and maintaining the reputation of your online business.
3.4) Quick and In-Depth Software Integration
When your business adopts a new logistics software, the integration process needs to be quick and in-depth. As a result, your business will not face any delay in going live for shipping operations.
With a top Stamps.com alternative, your online company can go live from day one. To top that, in-depth integration with your business operation will deliver a more efficient performance from the software without errors and lags.
3.5) Real-Time Order Tracking
End-to-end visibility in the shipping process is a highly innovative feature offered in logistics software. Logistics software utilizes API integrations, sometimes dual APIs, to deliver real-time order tracking status.
So, real-time order tracking status and timely notifications are sent to customers via multiple communications channels. They can be emails, SMS, IVR, and What's app. Consequently, a finely configured order tracking system is crucial for keeping well-informed customers.
3.6) Returns Management
Product returns are part and parcel of an e-commerce supply chain. For instance, an industry like fashion has a high number of returns. In such cases, top logistics software provides efficient ways to manage returns. It uses NPR or Non-pick-up reports and offers customers optimization of pick-up services for return products.
These returned products are then sent back in the supply chain, back to the origin warehouse for restocking or exchange. However, returns management can cause unnecessary delays and costs affecting customer loyalty and profit if not done efficiently.
3.7) Automated Customer Support
There can be a lot of queries and complaints raised by customers regarding their orders. Part of it is WISMO calls and delivery experience software provides automated features like Autobots to manage customer support.
A completely automated post-purchase customer support can be configured with proactive and customized responses to arrive at quick resolutions. As a result, consumers receive comprehensive after-sales support and reduce WISMO calls.
4) Frequently Asked Questions (FAQs) on Stamps.com Competitors and Alternatives.
4.1) When should you get a Stamps Ecommerce shipping platform alternative?
When your business is saturated with an outdated management system that doesn't offer the features you need, it's time to find another alternative. To ensure that your business maintains a competitive edge and stays ahead of the competition, it is important that you find divisive shipment tracking software.
4.2) What is the best competitor to Stamps?
Shipping can be a tricky business. There are so many different software platforms out there. What's even more challenging is deciding which one will work best for your needs and budget! Luckily though- you don't need to worry about that. There are some excellent Stamps competitors like ClickPost, Convey, Shipstation, and Aftership with premium features at affordable prices; check them out.