Looking for ShipRocket Competitors and Alternatives?

Top 10 Best ShipRocket Alternatives and Competitors in India [2024 Updated List]

Shiprocket started its operations in 2012. However, back then, it was called SmartStore. The company went through two more name changes, KartRocket and Kraftly, before finally becoming Shiprocket in 2017.

The main goal of Shiprocket has always been to improve the messy logistics of sending and receiving things. Its attractive shipping solutions, like hyperlocal and expedited delivery, have made it a favourite among ecommerce businesses. 

Not only that, Shiprocket has been successful in lowering shipping and logistics costs for many B2B shippers. It has also helped several retailers bridge the gap between online and offline stores with omnichannel optimisation. In short, Shiprocket is a great ally for any ecommerce business looking to improve their shipping operations.

However, brands that want a more comprehensive logistics solution may want to look for Shiprocket alternatives to improve their shipping operations and post-purchase customer experience. To that end, in this post, we'll be discussing the top 10 competitors & alternatives of ShipRocket shipping software.

Our curated selection focusses on introducing brands to features they might find missing in Shiprocket like automated returns management, cheaper order fulfilment, flat-rate shipping options and more. In the second half of the post, we offer our best tips on how to select the best ShipRocket alternatives according to your unique business requirements.

#1) ClickPost

ClickPost Software is one of the best Shiprocket alternatives in India that provides a range of helpful options to help any size business enterprise improve its post purchase customer experience. It is a shipping management platform providing end-to-end logistics support for ecommerce companies. This Shiprocket competitor enables superfast integrations with 400+ courier partners. It also connects merchants to multiple selling channels like Shopify, WooCommerce, Magento, etc.

Apart from these, its WMS and ERP integrations assist businesses in AWB generation, shipping label printing, packaging, and delivery. ClickPost prioritizes customer satisfaction by using tracking APIs that alert customers about their order status via WhatsApp, email, and SMS.

• Unified dashboard to track and manage orders across all platforms and carriers. 

• Regular analytics reports for improved shipping performance.

• Automated NDR management system that sends issue-specific queries to customers to reduce RTOs.

• Branded order tracking page for cross-sells and upsells.

• Accurate estimated delivery date projections. 

Pros: ClickPost offers super fast onboarding cycles with next to no downtime.

The company automates returns management and keep customers updated about the status of their returns, exchanges and refunds.

Cons: ClickPost is best-suited for enterprise-grade businesses and MNCs because of the immense amount of order volumes it can handle. It might not be the best fit for small businesses.

#2) Shipway

Shipway is a logistics and shipping aggregator that serves 15,000+ ecommerce companies in India. Even though Shipway’s courier partners are limited, it works with India’s top 10 leading courier partners and offers cheap shipping rates. It integrates with 10+ shipping partners, storefronts like Shopify and Magento, as well as online marketplaces like Amazon.

Businesses looking for an alternative to Shiprocket will find Shipway to be an efficient yet cost-friendly option. It offers a reverse logistics system that also helps bring NDR & failed delivery numbers down. It can also help tackle the issue of fake delivery attempts with RTO automation solution.

• Single platform carrier allocations with AI-Carrier recommendation engine.
• Check out live shipping rates and book the cheapest courier immediately.
• Get guaranteed COD remittance in 2 days and lowest weight dispute percentage promises.
  

Pros:

1)It is way cheaper alternative to Shiprocket which makes it one of the best budget shipping companies for small and medium businesses, and their customer service is very pro-active.

2)It has a decent PIN code coverage of 29000+ across India.

Cons:

Brands using Shipway often face difficulty in their dashboards.

#3) AfterShip

AfterShip is an ecommerce shipping platform that focuses on improving the post-purchase experience of customers. With its massive carrier network of 900 shippers, AfterShip is one of the best Shiprocket alternatives in the digital marketplace. The centerpiece of AfterShip’s services is undoubtedly its integrated tracking system. 

It enables real-time order tracking notifications to be sent to customers via email and SMS. These updates also include information about delivery exceptions. Sellers can also provide shipping insurance for their customers with AfterShip.

• Agile multi-carrier shipping for faster order management.

• Dynamic EDD calculation for boosted conversion rates.

• Use of AI and ML for weight reconciliation to measure shipping charges correctly.

• Carbon emissions report for a greener shipping workflow. 

Pros: Aftership's tracking feature is simple and comprehensive.

Syncs order data across platforms from multiple email accounts in a single window.

Cons: Many customers complain of an unprofessional and inefficient customer support team.

#4) Shyplite

Shyplite is a 2016-founded SaaS company that operates as a shipping gateway and a reliable Shiprocket alternative. Shyplite provides shipping services to eCommerce businesses across India and 220+ countries globally.

It offers pre-negotiated shipping rates to businesses on a pay-per-order model. This shipping aggregator also provides multi-location scheduled pickups and short COD remittance durations. Orders via Shyplite can be tracked online in real time.

• Allocates orders with 30+ courier partners using an AI-enabled process.

• Offers a branding suite with customizable packaging, labels, and tracking page.

• Provides B2B, batch, bulk, and cross-border shipping options.

• Connects web stores to online marketplaces, shopping carts, and other ecommerce tools. 

Pros: Shyplite offers flat rate shipping to all customers.

It automatically sends order status messages to shoppers via email and SMS.

Cons: Shyplite lacks strict carrier SLA terms which result in delayed or failed deliveries and RTOs.

#5) ShipKaro

ShipKaro was founded in 2017 as a shipping aggregation platform. It has integrations with 14+ courier partners that operate domestically and internationally. It has deep connections with selling channels like Flipkart and eBay that make reaching out to a global audience easier for ecommerce brands. 

ShipKaro allows online merchants to bulk upload their orders in CSV format. This alternative of Shiprocket works to automate and customize base shipping functions. It makes order fulfillment faster with GPS route optimization software.

• Offers partial fulfillment where a multi-part consignment is delivered by different couriers.

• Accepts Cash on Delivery (COD) orders across 15,000+ pin codes.

• Syncs orders between your various management tools to enable easier order processing and schedule pickups

• Sends real-time order status updates to customers by email and SMS. 

Pros: ShipKaro allows brands to schedule order and freight pickups.

It operates on a Pay-as-you-go model. ShipKaro also has a Free Basic plan.

Cons: The company does not offer any solutions to manage shipping or delivery exceptions.

#6) Shipyaari

Shipyaari is a highly regarded eCommerce shipping aggregator for its capacity to handle high enterprise volumes. It is integrated with 10 carriers and services around 25,000 pin codes. It offers seamless connections with storefronts like Magento, Shopify, WooCommerce, etc. 

ShipYaari provides warehousing, returns management, bulk shipping, and B2B shipping options. It’s also a great Shiprocket alternative in India for hyperlocal businesses. The company has started providing same-day and next-day services under its ShipYaari Sprint banner.  Shipyaari also offers comprehensive money-back guarantee programs.

• Offers unified solutions for order fulfillment, storage, and distribution needs.

• With tracking API integrations, customers are able to track their packages.

• Provides NDR management, RTO reduction, and advanced data analytics for monitoring shipments.

• Serves dropshippers with complete warehouse management solutions.

Pros: Shipyaari hastens AWB generation, shipping label printing, etc., with the use of shipping APIs.

It offers shipping insurance on all orders.

Cons: Shipyaari does not have a returns management feature which makes handling product returns tedious for businesses.

#7) ShipStation

ShipStation is a logistics aggregator with a massive fan following due to its cheap shipping rates. Ecommerce businesses looking for pocket-friendly alternatives to Shiprocket will surely find ShipStation very beneficial.

ShipStation is highly suitable for bulk booking at discounted prices when shipping with UPS, USPS, and DHL. It is a one-stop destination for all your supply chain needs because it connects brands to couriers, ERPs, storefronts, order and inventory management systems, and accounting tools.

• Ships to 7 countries in the world.

• View, combine, and edit orders from a single user interface.

• Offers upto 78% discount on shipping with select courier partners like FedEx, DHL, UPS, etc.

• Provides a fully customizable email template for order updates. 

Pros: ShipStation features a user-friendly dashboard making it easy for new businesses to navigate shipping processes.

It allows brands to customise and automate shipping and return rules. 

Cons: Many customers find the lack of a customisable performance report troublesome.

#8) Easyship

Easyship is a SaaS shipping platform for online merchants. Similar to the ones above, it makes shipping easier for brands with automated order management and fulfillment services. Easyship has become one of the biggest competitors of Shiprocket because of its dirt-cheap shipping rates, international shipping options, and customer support.

Integrating your store with Easyship automatically pulls all past and present order information so that entrepreneurs don’t have to fill it in manually. Businesses can set custom shipping rules for courier allocation, shipment size, value, etc.

• Generates and emails return labels to customers for easy returns.

• Provides detailed analytics reports for optimized shipping performance.

• Manages customs clearance for all DDP parcels at international checkpoints.

• Offers real-time shipping rates at the checkout page.  

Pros: Easyship is absolutely free to use and has an intuitive platform that makes order management easy.

It helps businesses sell internationally by managing custom duties in a transparent manner.

Cons: Easyship users often require customer support to sort shipping issues.

#9) Shippo

Shippo is an ecommerce shipping management platform that offers multi-carrier shipping benefits with 40+ global courier companies. While Shippo does offer comprehensive fulfillment tools, including returns management, it’s most well-known for its bulk shipping options. 

Shippo being a leading cloud-based shipping software, allows merchants to compare shipping rates across couriers and sync orders from different shopping carts. Customers can schedule pickups and returns according to their convenience.

• Automatic shipping and return label generation.

• White-labelling for brand projection and higher customer satisfaction.

• Prevents failed deliveries with the address validation tool.

• Digital POD and invoices make accounting hassle-free and are easier on the environment. 

Pros: Shippo offers some of the cheapest rates for shipping labels which can be printed directly from the website.

Shippo's customer service centre is extraordinarily prompt and ready to help.

Cons: A lack of API documentation makes service listing unclear and confusing.

#10) Parcel Perform

Parcel Perform leverages data and its huge network of 1000 couriers to provide the best delivery experience for customers. Its services are available in over 160 countries. Brands looking for Shiprocket-like companies can rest easy with Parcel Perform because it provides an account manager for every brand. 

This allows them to fine-tune your business to its highest potential. Parcel Perform provides a fully scalable shipping platform that offers tons of integrations with OMS, WMS, ERPs, POS, and CRMs. It also offers customers complete visibility of the return/exchange and refund process through its unified returns management portal.

• Reduces cart abandonment rates with accurate estimated delivery dates.

• Lower logistics costs with last-mile delivery optimization and SLA compliance.

• Uses IoT (Internet of Things) to determine risks in transportation to avoid any hassle.

Pros: Parcel Perform is loved by its customers for its exceptional order tracking feature which relays real-time shipment status to shoppers.

The customer support is eager to help and can customise many of their features according to a brand's requirements.

Cons: Parcel Perform often witnesses order delays.

How to Choose the Best Shiprocket Alternative & Competitor Software for Your Brand- Top 8 Tips You Must Know

By now, you are familiar with the various kinds of services a shipping software can offer and the ways in which it differs from apps like Shiprocket. Below, we’ll walk you through what to look for when selecting a Shiprocket alternative in India that best suits your business.

1) Serviceability And The Number Of Integrated Carriers

Successful e-commerce platforms can find logistics softwares that offers access to high serviceability and a substantial number of carriers. The serviceable number of regions and the shipping capacity of a logistics aggregator encompasses its serviceability.

Online companies are constantly pushing for expansion. So make sure to opt for a Shiprocket competitor that can help you scale up in any location. However, it is vital to be aware of the consumer base your business is targeting before selecting a shipping aggregator.

2) Access To Lower Shipping Rates

Consumers are constantly looking for purchases that offer free or low-cost deliveries. So how can an e-commerce business find cost-effective shipping rates to provide a satisfying customer experience? 

To find lower shipping costs, logistics software makes use of intelligent recommendation engines. Integrated algorithms allow recommendation engines to find the best carrier-price combinations. Always go for a shipping management platform that uses AI-based courier allocation.

3) Delivery Speeds

Customers today are looking for express delivery speeds with options like super express, two-day, same-day, next-day, hyperlocal, and 2-hour delivery services. Some couriers like DTDC, Blue Dart, FedEx, and DHL specialize in providing express delivery speeds at affordable costs.

Therefore, choose a ShipRocket alternative that is integrated with such a carrier. You can never go wrong with offering express delivery speeds at viable costs as a business owner. 

4) Order Tracking System

When purchasing online, customers can quickly become anxious about receiving their products. One simple way to put the consumer's mind at ease is by offering visibility in the shipping process. Order tracking systems integrated into logistics software are configured with API integrations to provide real-time status on shipping. 

For instance, a top Shiprocket competitor like ClickPost utilizes dual APIs for end-to-end visibility on shipping operations. You must also check whether your chosen shipping solution sends order status notifications to customers. 

5) NDR Management 

Delivery exceptions are part and parcel of the e-commerce order fulfillment process. Whenever delivery exceptions arise, an NDR or Non-delivery report is generated. Exceptions in delivery services occur when shipments are stuck, or lost, or lead to failed deliveries due to incorrect customer information. The key to managing failed delivery is by providing quick resolutions. 

The best shipping software resolves NDRs by employing proactive communication channels and real-time customer updates. So please choose the best alternative to Shiprocket wisely to support NDR management for your business.

6) Tackling RTO Percentage

RTO, or Return to Origin, describes the process of sending products back to the origin warehouse after a failed delivery. With more orders, there will likely be an increase in RTOs - which can sometimes mean an increase in overall costs.

Delivery exceptions can be reduced by staying in touch with the customers and relaying new information as soon as possible. Real-time management of shipping delays or exceptions can prove tremendously helpful in building lasting relationships.

Choose a delivery tracking and management platform that is well-equipped to handle RTOs by issuing multiple delivery attempts. Also, check whether they keep customers updated on a regular interval about when their orders might arrive.

7) Remittance Cycle

With an online business venture, it's important to have enough money to afford some breathing room during tight financial periods. One area that needs constant monitoring is the COD remittance cycle of your logistics or 3PL partner. 

The remittance cycle can make all the difference when deciding which logistics company to select- some only take 7 days, while others maintain 14-day periods between transactions. So, find the shipping platform with the lowest possible remittance cycle.

8) Insurance

Consumers should always feel confident enough to order any kind of product without apprehension of it getting lost or damaged in transit. Shipping insurance, therefore, becomes key in providing that level of security. 

It is especially crucial for merchants of high-value items to choose a shipping solution that offers shipping insurance. Not only does it offer customers the best post-purchase experience, but it also protects vendors in case of loss or damage of items.

We understand that the best way to succeed as an online entrepreneur is to always keep learning about the best tools. But we also realize how difficult that must be. We hope our review of top companies similar to Shiprocket will help you find the perfect shipping software for your business. All the best!

Final Takeaway

A good shipping and delivery experience can make all the difference between a one-time buyer and a loyal customer. Today's shipping processes and supply chain operations depend heavily on shipping software like Shiprocket to run smoothly. Therefore, every e-commerce company regardless of its size or monthly order volume must invest in a multi carrier shipping software.

We've discussed the many reasons why online merchants move away from solutions like Shiprocket to other intelligent AI-driven systems. We hope with our detailed feature list of Shiprocket alternatives, you will be able to find the perfect one for your business.

why companies shift from shiprocket to clickPost

FAQs

1) What is Shiprocket?

Shiprocket is an ecommerce courier aggregator connecting ecommerce ventures with 20+ verified courier companies. This system enables businesses to integrate with and track orders across multiple courier partners through a single platform.

2) Which Are The Best Shiprocket Alternatives and Competitors in India?

A list of top 10 best Shiprocket alternatives and competitors in India with unbiased reviews are:- 1)ClickPost, 2)EasyShip, 3)Shipway, 5)AfterShip, 6)Shyplite, 7)Shipkaro, 8)Shipyaari, 9)ShipStation, 10)Parcel Perform. These software and aggregators provide an extensive range of services like dual API integrated tracking, post-purchase customer experience, shipping operation optimization, and all of it in a cost-effective platform.

3) Why Do People Shift To Shiprocket Competitors?

Ecommerce companies generally shift from apps like Shiprocket to other solutions when improving delivery mechanisms and customer experience becomes a priority. Brands shifting to competitor platforms are usually looking for more than Shiprocket tracking, customer support, and overall shipping experience.

4) When Should an eCommerce Business Start Looking For Shiprocket Alternatives?

When your company starts receiving more than 3000 orders per month, you should start looking for Shiprocket alternatives that enable you to scale up your company alongside your order volumes. A good Shiprocket alternative will result in a greater customer experience.

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